MD. Enamul Haque
Deputy Manager ( Service operation) at VISION Electronics- Claim this Profile
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Bio
Experience
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VISION Electronics
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Appliances, Electrical, and Electronics Manufacturing
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Deputy Manager ( Service operation)
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Jun 2017 - Present
* Supervise the development as like Service software, Manpower mapping and service.* Supervision of overall activities of concerned service.* Develop service-related policies and processes.* Sales against after service cost monitoring.* Refrigerator, AC, TV, Etc service monitoring and spare parts sales.* Ensure service spare parts available.* Overall operation of service points.* Arrange meeting about product fault analysis and yearly, monthly & weekly product fault-related analysis reports by giving presentations with Business Head.* Attend monthly meetings with salespeople.* Jobs assigns to service expert and indoor, outdoor service monitoring.*Accounts and inventory/store maintain and monitoring.* Supervising and reporting.
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Assistant Manager ( Service Point In-charge)
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Jun 2016 - May 2017
•Daily contact with service people before 8 AM for working schedule maintenance.•Daily job assign and follow up to service man.•Daily person wise working report submit to management•Follow-up for pending complain•Weekly dealer point visit.•Sales return issue investigation and finally processing.•Indoor service monitoring.•Arrange a monthly meeting with the service team and solve their problem•Monthly service report (Product Model, Category and District wise max problem, Indoor service,Technician performance report).
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Power Safe Ltd.
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United Kingdom
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Construction
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1 - 100 Employee
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Project Engineer
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Jan 2014 - Feb 2015
•Supervising and undertaking electrical work within a commercial environment. •Overseeing the complete strip our and refurbish of a client site. •Carrying our servicing and per-maintenance electrical tasks. •Undertaking hands-on schedules and maintaining worker time beets. •Supervising the work of junior and newly qualified personnel. •Making sure that safe working practices are maintained at all times. •Installation, Design & Maintenance of various capacities of Sub-station equipment (HT, LT, PFI, X-fr). •MDB Board, SDB Board, DB panel board, Maintenance, Installation, & Trouble Shooting. •Estimating electrical devices according to their load.
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Education
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Daffodil International University-DIU
Bsc In Engineering, Electrical and Electronics Engineering -
Kushtia Polytechnic Institute, Kushtia
Diploma In Engineering, Electronics -
Radhanogor Mojumdar Academy
SSc, Science