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Credentials

  • Credentialed Manager
    ICMA - International City/County Management Association
    Mar, 2023
    - Sep, 2024
  • Fellow of the Academy of Excellence in Local Governance
    University of Maryland
    Sep, 2019
    - Sep, 2024
  • Notary Public
    State of Maryland
    Jul, 2017
    - Sep, 2024

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Town Manager
      • Jun 2019 - Present

      CHIEF RESPONSIBILITIES • Oversee the development of the Town’s $2.5 million annual budget and five-year financial plan, creating a new template and increasing transparency and town engagement. • Provide final review on staff recommendations related to Town Council policy items. • Hire and manage staff and contractors. • Keep municipal operations in compliance with town ordinances, state requirements, and federal laws. HIGHLIGHTED ACCOMPLISHMENTS • Oversaw the formation of the Town’s Diversity, Equity & Inclusion Committee to improve community cohesion and address issues of historic discrimination. • Implemented the Town’s first stormwater management ordinance to alleviate flooding. • Supervised redesign of the Town website, and creation of social media, including Facebook, Twitter, Instagram, and YouTube to improve communication flow to Town residents and businesses. • Created the Town’s first document retention policy, and completed a large archival transfer of over 20,000 documents to Maryland State Archives, bringing the town into compliance with state law. • Managed an $800,000 Town Hall renovation project. • Stewarded Town through COVID-19 pandemic, including: o Developing virtual and hybrid in-person/virtual meeting protocols for official town meetings; o Implementing mail-in election procedures; and o Serving as point-of-contact for ARPA grant funding and reporting. • Improved the Town’s fiscal standing, increasing Rainy Day and Capital Improvement Funds by over 35%. • Upon entering the position, discovered over $16,000 in unpaid retirement contributions, and coordinated with the US Department of Labor to correct town and employee accounts. • Collaborated with County Council, Maryland-National Capital Parks and Planning Commission, Planning Board, and other officials on updated Montgomery County General Plan, covering recommendations on areas including housing, transportation, parks and recreation, and complete communities. Show less

    • Village Manager
      • Mar 2016 - Jun 2019

      CHIEF RESPONSIBILITIES • Served as Chief Administrative and Financial officer, preparing the annual operating budget of $1.2 million, and ensuring fiscal responsibility. • Acted as liaison with state, county, and federal government, local civic entities, and residents. • Provided oversight of staff and contractors, with eight direct reports. • Managed day-to-day operations and developed long-range plans with guidance from the elected Council. HIGHLIGHTED ACCOMPLISHMENTS • Oversaw Town-wide LED streetlight conversion project, providing environmental, fiscal, and public safety benefits to residents, pedestrians, and drivers. • Coordinated with local water supplier to complete major water and sewer line upgrade projects. • Planned and oversaw Town-wide street repaving and sidewalk repair projects. • Implemented property tax reduction of $0.08/$100 assessable value. • Hired and managed the contract for website redesign and launch. • Implemented major design improvements to a dangerous intersection near the town entrance. • Coordinated with the County on roadway reclassifications for its 2017 Bikeways Master Plan. • Procured disaster relief grant from FEMA for 2016 winter storm damages. • Directed multiple inaugural and special events, including Centennial Celebration • Annual survey results showed year-over-year improvement in response times, government efficiency, resident engagement, and overall trust in town operations. Show less

    • United States
    • Law Enforcement
    • 700 & Above Employee
    • Paralegal Specialist
      • Jan 2015 - Mar 2016

      • Led and conducted economic and legal research for antitrust investigations. • Analyzed documents, collected evidence, and prepared exhibits for depositions. • Drafted and edited policy recommendation memoranda. • Led and conducted economic and legal research for antitrust investigations. • Analyzed documents, collected evidence, and prepared exhibits for depositions. • Drafted and edited policy recommendation memoranda.

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Membership Coordinator
      • Aug 2014 - Jan 2015

      • Identified and tracked legislation related to disabilities and vocational rehabilitation at various levels of government. • Created and distributed monthly membership reports and bi-monthly newsletter on key issues. • Developed and managed certified continuing education workforce program. • Provided online and telephone support, and answered questions for over 5,500 organizational members and customers. • Managed online membership database on Weblinks - processed and logged membership and over $250,000 in annual subscription payments. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Academic Support Assistant
      • Aug 2013 - Dec 2014

      • Ensured office was compliant with ADA and other disabilities-related legislation. • Recruited, vetted, and contracted over 200 note-taking volunteers for students with disabilities. • Created a note-taking database and spreadsheet on Microsoft Excel to ensure fewer clerical errors. • Ensured office was compliant with ADA and other disabilities-related legislation. • Recruited, vetted, and contracted over 200 note-taking volunteers for students with disabilities. • Created a note-taking database and spreadsheet on Microsoft Excel to ensure fewer clerical errors.

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Government Affairs Intern
      • Sep 2013 - May 2014

      • Tracked and updated National Endowment for the Arts grant funding. • Planned, organized, and prepped for constituent meetings on Capitol Hill. • Completed and processed visa consultation letters for foreign artists. • Utilized GIS and Excel software to implement Public Mapping Initiative, highlighting civic impact of member organizations. - Maintained and updated advocacy and key issues web page. • Tracked and updated National Endowment for the Arts grant funding. • Planned, organized, and prepped for constituent meetings on Capitol Hill. • Completed and processed visa consultation letters for foreign artists. • Utilized GIS and Excel software to implement Public Mapping Initiative, highlighting civic impact of member organizations. - Maintained and updated advocacy and key issues web page.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Manager
      • Nov 2012 - Aug 2013

      • Ensure compliance with food safety laws. • Supervised restaurant staff during hours of operation, and opening and closings. • Managed accounts payable, accounts receivable, and payroll. • Created social media pages, leading to 30% increase in month-to-month gross earnings. • Ensure compliance with food safety laws. • Supervised restaurant staff during hours of operation, and opening and closings. • Managed accounts payable, accounts receivable, and payroll. • Created social media pages, leading to 30% increase in month-to-month gross earnings.

    • Team Lead
      • Jan 2012 - Nov 2012

      • Developed training and shift schedules to increase employee communication. • Led classes of two to eight employees to teach wellness and food-related facts, and new kitchen and customer service skills. • New store opening Team Lead in new market (Washington, D.C.). • Developed training and shift schedules to increase employee communication. • Led classes of two to eight employees to teach wellness and food-related facts, and new kitchen and customer service skills. • New store opening Team Lead in new market (Washington, D.C.).

    • United States
    • 1 - 100 Employee
    • Paraeducator
      • Aug 2010 - Jan 2012

      • Consistently filled in for absent teachers on short-, medium-, and long-term leave. • Prepared assigned classes and provided written daily briefings for absent teachers. • Assisted in the implementation of policies and rules governing student behavior. • Maintained classroom order in a fair and just manner. • Consistently filled in for absent teachers on short-, medium-, and long-term leave. • Prepared assigned classes and provided written daily briefings for absent teachers. • Assisted in the implementation of policies and rules governing student behavior. • Maintained classroom order in a fair and just manner.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Field Manager
      • May 2008 - Aug 2010

      • Planned, organized, and led the most successful fundraising campaign in the organization's history. • Maintained membership database of over 30,000 members. • Engaged citizens by planning rallies and letters-to-the-editor writing workshops. • Canvassed throughout the state, reaching over 100,000 Vermonters. • Planned, organized, and led the most successful fundraising campaign in the organization's history. • Maintained membership database of over 30,000 members. • Engaged citizens by planning rallies and letters-to-the-editor writing workshops. • Canvassed throughout the state, reaching over 100,000 Vermonters.

Education

  • American University
    Master of Public Administration - MPA, Public Administration
    2013 - 2015
  • University of Vermont
    Bachelor of Arts - BA, Political Science and Government
    2006 - 2010

Community

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