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Matthew Scott is a seasoned professional with extensive experience in leadership, customer service, and sales. He has held various roles, including Legal Instruments Examiner at the US Coast Guard REC, Corporate Service Representative at The Murthy Law Firm, and Senior Game Advisor at GameStop. Scott has also worked as a Customer Specialist at CT Lien Solutions and a Visa Analyst at Stanley Associates, Inc. He holds a Bachelor of Arts degree in Religious Studies from Concordia College.

Experience

  • US Coast Guard REC
    • Baltimore, Maryland, United States
    • Legal Instruments Examiner
      • Oct 2022 - Present
      • Baltimore, Maryland, United States
  • The Murthy Law Firm
    • Owings Mills Maryland
    • Corporate Service Representative
      • Oct 2014 - Present
      • Owings Mills Maryland

      Act as corporate service manager in manager’s absence.Work in call center environment utilizing multi-line phone system to answer incoming phone calls from new and existing clients.Maintain client records by updating corporate information profiles with information such as number of employees and ...

  • Target
    • Ellicott City MD
    • Electronics Team Member
      • Feb 2013 - Oct 2014
      • Ellicott City MD

      Provided excellent customer service to guests in the electronics department, on the phone, and in person. Achieved an accessory attachment rate of 74% for the year. Company goal is 65%. Acted as team leader for the sales floor team as needed. Interacted with customers in a fast, fun, and friendly...

  • CT Lien Solutions
    • Baltimore, Maryland Area
    • Customer Specialist
      • Aug 2006 - Feb 2013
      • Baltimore, Maryland Area

      Interpreted data collected from mortgages and deeds to property to prepare Ownership and Encumbrance reports using Microsoft Word and Microsoft Excel. Performed between 25 and 50 Uniform Commercial Code searches in Accuorder daily. Placed between 25 and 50 fixture filing searches with a designate...

  • GameStop
    • Halethorpe MD
    • Senior Game Advisor
      • Sep 2008 - Feb 2009
      • Halethorpe MD

      Managed the day to day operations of the store. Performed opening and closing procedures. Managed a team of as many as four employees. Worked constantly with customers in person and by phone to provide guidance on game selection and purchase. Use point of sale software to complete sales and run s...

  • Stanley Associates, Inc.
    • Washington D.C. Metro Area
    • Visa Analyst
      • Nov 2003 - Aug 2006
      • Washington D.C. Metro Area

      Reviewed between 25 and 30 visa cases with proliferation and scientific concerns daily to determine any additional information needed. Collaborated with Bureau of Nonproliferation in order to close cases. Assigned new cases to officers. Assisted in the training of new Foreign Service Officers pro...

Education

  • 1997 - 2001
    Concordia College

Suggested Services

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Industry Focus. “Retail”

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