Experience

Robin Tacchi Plants

• Wholesale
• 1 - 100 Employee

• Goods in supervisor

  • Jan 2022 - Present

  Robin Tacchi Plants is a leading UK wholesale nursery with over 35 years of expertise and experience in Landscape and Horticulture industries. We offer an individual service with commitment, integrity, quality and efficient delivery. Our reputation has been built on growing a full range of award winning plants and offering innovative, sustainable planting solutions to major projects nationwide. We work with designers, developers and contractors to understand their aspirations and expectations to deliver solutions that meet the demands of their projects. Our role is to bring our horticultural skills and expertise to our customers so they can be confident of achieving the best value and best use of plants. Show less



South Norfolk Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Grounds Maintance

  • Sep 2019 - Jan 2022

  Key Responsibilities ● keeping South Norfolks, parks and open spaces maintained to a high horticultural standard. ● Grass Cutting, Use of Ride on Mowers, Push Mowers and Strimmer’s and Blowers ● Hedge Cutting, Use of Long Arm Hedge Cutter, Hedge Cutter, Loppers Pruning saw ● Shrub bed and Rose Pruning ● Installing and removing Road signs in Tarmac, Blocks/Concrete and soft verges . ● Driving/Shuttling Equipment and staff utilising Council Vehicles and Trailers. ● Tree Maintenance independently working from ground and assisting arboriculturalist in removing Trees, Lifting Crowns and general maintenance. Show less



Stevenage Borough Council

• United Kingdom
• Government Administration
• 300 - 400 Employee

• Operative (Grounds) Stevenage Borough Council (SBC)

  • Nov 2018 - Sep 2019

  ● keeping Stevenage’s residential areas, parks and open spaces maintained to a high horticultural standard. ● Grass Cutting, Use of Ride on Mowers, Push Mowers and Strimmer’s and Blowers ● Hedge Cutting, Use of Long Arm Hedge Cutter, Hedge Cutter, Loppers Pruning saw ● Shrub bed and Rose Pruning ● Seasonal Bedding, Planting Roundabouts, beds and borders around town and sheltered housing. ● Sports Pitch Maintenance and other Grounds Maintenance Tasks. ● Driving/Shuttling Equipment and staff utilising Council Vehicles and Trailers Show less



Christian Conference Trust

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Duty Manager / Conference Host

  • Oct 2016 - Oct 2018

  ● Creation and maintenance of departmental Staffing Rota ● First aid lead and training coordinator ● Provide a visible reception presence on arrival and a point of reference for conference organisers and delegates whilst they are in the centre, ensuring that their physical needs are met. ● Take personal accountability for being the designated conference host for an incoming conference, liaising with both the conference organiser and the sales team before and after the event ● Take personal responsibility for resolving guest queries, complaints and issues, acting promptly and providing excellent customer service. ● Liaise proactively with the sales, catering, and housekeeping teams to enable the service to be flexed wherever possible to meet group and individual guest requirements. ● Provide a concierge service for conference organisers and delegates, arranging transportation and dealing with other requests as they arise. ● Ensure that the reception area and entrance and associated storage areas are always clean and tidy. ● Ensure all other visitors to the centre, e.g. suppliers and contractors, are signed in at reception, offered refreshments where appropriate, and collected from reception by the relevant department. ● Set up and break down meeting rooms in advance according to customer requirements. Ensure all meeting rooms are in agreed default settings when not in use. ● Set up and test AV equipment before use and advise conference organisers or their AV representatives how to use it, as required. ● Ensure all equipment is stored safely and securely when not in use. ● Report any shortage of supplies or malfunctions of equipment to the appropriate department. Fix any minor issues e.g. replacement of equipment batteries as required. ● Take on the role of Duty Manager, being the primary point of escalation for any operational issues, including overnight on call shifts as required ● Take action in the event of a fire alarm in accordance with fire procedures Show less



ASC Cargo Handling

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Duty Manager

  • Sep 2011 - Oct 2016

  Promoting high levels of customer service by ensuring that all customers SOP’s are followed and their KPI’s are achieved to a high standard in order to present the customer with a positive image of the company. ● Delegation and monitoring of the department workload on a daily basis. ● Ensuring processes are followed accurately and completed within company guidelines. ● Timely response to all queries. ● Customers are advised of arrivals information and kept fully informed of their bookings and manifesting progress. ● Check Job files daily to ensure that all work has been completed and ensure all files are compiled accurately. ● Building strong internal and external client relations and achieving efficiency. ● Leading customer visits and orientation. ● Total hands on supervision of the office in the absence of the duty Manager. ● Cover the office and other duties in the absence of any colleagues in the office. ● Expert user with Airline systems like ABS2020, Cargowings for Omanair and e-champ for Cargolux. ● Custom entries on ASM gems for personal effects of import and export. ● Accurate Data Capture; ● Customs legislation/Procedures, Airline Procedures, Employer Procedures ● Aircraft Security/Safety, including Dangerous goods checks and weight statements ● Health and Safety ● Recording of and compiling statistical information ● Liaising with Carriers, Customers and management on and off station. ● Ensure I am aware of Health and Safety within our working environment Show less