Restaurant Manager

• Jun 2021 - Present

Back Office Specialist

• Feb 2020 - Dec 2020

Expoled S.r.l. is a company operating in the offline communication sector, specialized in import/export and production of ledwalls.→ Main skills acquired: Database | MS Excel | Sales | B2B | B2C | Marketing strategy and development | Sales network and partners support→ Added value: as a Back Office Specialist I was able to increase my organizational and IT support skills. I created, populated and managed complex databases by structuring CRM and cost analysis, budget and forecast sheets based on MS Excel. Furthermore, thanks to my Team work skills, I was able to improve many processes, making the information flows between departments more fluid and simplifying the workflow.

General Manager

• Aug 2016 - Jan 2020

Burger & Lobster is a large restaurant holding company that brings together four brands. It operates in the casual dining fast paced sector.→ Main skills acquired: Personnel management (25+ pp) | Inventory, stock and order management | Key Performance Indicators Analysis (KPIs) | Administration and accounting | Budgeting | Up-selling and Cross-selling | Marketing strategy and development→ Added value: thanks to the attention paid to cost optimization in both goods and personnel and through an extensive training course set up for the staff I managed to significantly increase profit margin.

Opening Manager

• May 2016 - Aug 2016

The City Pub Group Plc. is a large English holding company of RistoPubs and GastroPubs with a medium-high target.→ Main skills acquired: Creation of bar spaces | Management of 15 draft lines | Recruitment and training of bar and floor staff (10+ pp) | Administration and accounting | Inventory, stock and order management | New opening→ Added value: thanks to the numerous staff training programs (product knowledge and sales techniques) and the correct setting up of the premises during the opening phase, all the targets for the four-month period were reached.

Assistant General Manager

• Jan 2013 - Apr 2016

All Star Lanes Ltd. is an Entertainment, Restaurant & Cocktail Bar company operating casual dining and late night sector (American Food & Drink).→ Main skills acquired: Personnel management (30+ pp) | Inventory, stock and order management | Key Performance Indicators Analysis (KPIs) | Administration and accounting | Budgeting | Fast service | Customer care→ Added value: All Star Lanes represented my launch pad in the restaurant world. Many projects were started and successfully accomplished during my employed time in the company. Both the company and myself have benefited from great growth, economic and structural growth on the company side, personal and professional on my side.

Bar Manager

• Jan 2012 - Dec 2013

Head Bartender

• Jan 2011 - Dec 2011

Bartender

• Sep 2010 - Dec 2010

Bartender

• Sep 2010 - Dec 2010