Vice President

• Nov 2022 - Present

Member Board Of Directors

• Jan 2022 - Present

Billing and Special Services Manager

• Oct 2022 - Present

- Manage and train direct reports in the billing and procurement department and assist director in overseeing projects assigned to the Animal Procurement and Administrative Specialist.- Interact with all personnel and outside entities with excellent and professional oral and written communication. This position will serve as the main contact for the Bioware service contract and is responsible for tracking communications and service usage with the Bioware developer to assure efficient use of contract hours and resolve problems with the census and billing system. - Monitor animal census and usage data to assist with post approval monitoring, regulatory reporting, and accurate per diem billing.- Oversee process for orders of laboratory animals (purchase, import, export, and transfer) and support supplies, including maintaining accurate records on all orders placed and maintaining and filing invoices on all orders received as directed. - Directly work with key vendors for the needs of the program to establish good customer relations and negotiate annual pricing. Streamline facility consumable supplies to assure a consistent user experience.- Create capital equipment plan for senior leadership and maintain capital equipment service contracts with the help of the Associate Director of Operations.- Oversee process for monthly invoicing to BWH investigators for per diems and services utilized under the BWH animal care program. Resolve billing questions and disputes.- Perform journal entry transfers for approved invoices. Monitor delinquent invoices. - Provide budget and inventory tracking data and analysis for program costing as directed by the program director.- Support process improvement initiatives through new technology implementation as directed. - Create and monitor purchase orders and communicating appropriate information to the accounting departments to assure necessary resources and services are available to the animal care program. Show less

IACUC Protocol Administrator

• Mar 2021 - Oct 2022

1. Serve as point of contact for a portfolio of investigators submitting protocols andamendments involving the use of animals in research. Provide a high level of customerservice to investigators and department administrators, specifically around questionsrelated to the animal care and use program.2. Manage the review, amendment and approval process for proposed animal researchactivities associated with assigned portfolio of investigators.3. Manage the post-review process, including preparation of notification letters informinginvestigators of protocol status and meeting outcomes.4. Coordinate the Designated Member Review process following federal regulations andinstitutional policy, including assisting with reviewer suggestions, compiling reviewresponses, and working with the researchers to ensure the final product is satisfactory.5. Monitor status of protocols (expiration dates, etc.) and solicit annual reports andresubmissions in accordance with institutional policies and procedures.6. Maintain records of protocols, protocol and policy reviews, meeting minutes, post-approval monitoring, and training records in accordance with regulatory and institutionalrecord keeping requirements.7. Manage the post-approval monitoring program for animal research activities by workingcollaboratively with the veterinary staff, including inspections, compliance, protocolaudits, policies & procedures. Show less

Procurement and Billing Specialist

• Aug 2018 - Mar 2021

Prepare and place orders for laboratory animals and support supplies, maintaining accurate records on all orders placed and maintaining filing and invoices on all orders received • Creating and maintaining purchase orders appropriately for all laboratory animal orders submitted; working with Materials Management and Accounts Payable to increase purchase orders as necessary • Work with the Facilities and Operations Manager and Facilities Managers to make sure that the appropriate amount of space is allocated for animal ordering• Coordinate and prepare appropriate documents for animals being imported and exported from the institution, including working with the local USDA office for endorsement and completion of official documents• Created and maintains departments process for exporting live animals to outside institutions, updating the process as needed• Works with the Facility Managers and Facility Support Specialist to coordinate the transfer of animals between the animal facilities located on campus • Maintaining SOPs regarding the job duties accurate and up to date• Work with Veterinary staff to coordinate sample collection for exports• Prereview of health documentation and summarizing overall health status of health documents for importation of animals from outside institutions, before sending information to Veterinary staff for final approval • Maintains a professional working relationship with Investigative staff and provides exemplary customer service• Cross-trained in billing processes including monthly invoicing of Investigators, ensuring charges are appropriate to assist the Senior Financial Administrator• Responsible for archiving all USDA regulated Animal Medical Records and maintaining a record of USDA regulated species animal numbers for recordkeeping purposes and the annual USDA animal usage reports• Assisting Veterinary staff with sample collection for Quarterly/Annual Health Surveillance of the animal colony Show less

Board Member

• 2022 - Present

Co-chair of the Programs Committee for New England Branch of AALAS. Working to support the mission of the organization and provide programs for our members. Co-chair of the Programs Committee for New England Branch of AALAS. Working to support the mission of the organization and provide programs for our members.

Administrative Specialist

• Oct 2016 - Aug 2018

• Prepare and place orders for laboratory animals and support supplies, maintaining accurate records on all orders placed and maintaining filing and invoices on all orders received • Creating and maintaining purchase orders appropriately for all laboratory animal orders submitted; working with Materials Management and Accounts Payable to increase purchase orders as necessary • Work with the Facilities and Operations Manager and Facilities Managers to make sure that the appropriate amount of space is allocated for animal ordering • Coordinate and prepare appropriate documents for animals being imported and exported from the institution, including working with the local USDA office for endorsement and completion of official documents • Created and maintains departments process for exporting live animals to outside institutions, updating the process as needed • Works with the Facility Managers and Facility Support Specialist to coordinate the transfer of animals between the animal facilities located on campus • Maintaining SOPs regarding the job duties accurate and up to date • Work with Veterinary staff to coordinate sample collection for exports • Prereview of health documentation and summarizing overall health status of health documents for importation of animals from outside institutions, before sending information to Veterinary staff for final approval • Maintains a professional working relationship with Investigative staff and provides exemplary customer service • Cross-trained in billing processes including monthly invoicing of Investigators, ensuring charges are appropriate to assist the Senior Financial Administrator • Responsible for archiving all USDA regulated Animal Medical Records and maintaining a record of USDA regulated species animal numbers for recordkeeping purposes and the annual USDA animal usage reports • Assisting Veterinary staff with sample collection for Quarterly/Annual Health Surveillance of the animal colony Show less

Research Animal Team Leader

• Jul 2015 - Oct 2016

• Manage research animal care team of 3 to 6 using Lean Management principles• Lead team meetings, delegate assignments and facilitate team quality assurance • Train and on-board team members, support facility manager with hiring and performance management process• Sustain effective communication within work team, other facility teams, research staff, Facility Veterinarian, Program Managers, outside contractors/vendors and Facility Managers • Collaborate with veterinary staff to develop new operational approaches to minimize common animal health problems • Respond to quality work issues and adherence to SciOps• Comply with Center for Comparative Medicine and MGH policies and standard operating procedures • Coordinate transportation, maintain, order and coordinate inventory, and central storage of internal transfers between campuses, including small rodents and large animals• Knowledge of Animal Bioware to receive, allocate and run census daily Show less

Research Animal Specialist

• Jan 2013 - Jul 2015

Provide husbandry to laboratory animals, maintains animal inventory records and Animal Husbandry and Room Maintenance Records and performs facility sanitation in Center for Comparative Medicine animal facilities including:• Handling of genetically engineered animal models, animals with immuno- compromised health status, animals recovering from surgery or other invasive procedures• Change cages or pens following proper technique and ensure that animals are not contaminated when outside of their primary enclosure; micro isolator technique• Evaluate animal's health daily and report abnormal clinical signs to the veterinary staff via electronic data capture system; performs treatments and reports progress of therapies• Performs weaning’s and sexing animals when requested by researcher or veterinary staff• Reports facility and environmental issues that fall outside animal welfare regulatory requirements (as defined in the Guide for the Care and Use of Laboratory Animals) • Operates cage washer, autoclave and other animal facility equipment• Implements environmental enrichment program intended to minimize animal stress in the research setting • Performs routine euthanasia on laboratory animals according to the American Veterinary Medical Association's (AVMA) Panel on Euthanasia • Complies with Center for Comparative Medicine and MGH policies and standard operating procedures Show less

Regulatory Compliance Assistant, Animal Welfare Compliance

• Oct 2012 - Jan 2013

Contract Position: Supported SciOps Animal Welfare Compliance Department with compliance monitoring, data generation/tracking, and administrative assignments. Participated in local IACUC activities, maintained regulatory record and provided support on IACUC research processes and regulations (USDA, OLAW, FDA, AAALAC, Cambridge Commissioner) to research staff including: • protocol review process and documentation • maintaining IACUC database and crosschecking data, e.g.: protocol transfers, importation requests, protocol modification request • management of IACUC files and documentation • conduct compliance checks of activities and records • conducting post approval monitoring of protocols and animal procedures and subsequent documentation Show less

Cash Department Head & Cashier,

• Jun 2006 - Dec 2012

Manage 8-10 cashiers and front end store operation; provide friendly and courteous service to customers including scanning purchases, completing customer transactions, and managing money 10 + hours per week. Manage 8-10 cashiers and front end store operation; provide friendly and courteous service to customers including scanning purchases, completing customer transactions, and managing money 10 + hours per week.

Intern, Animal Welfare Compliance

• May 2011 - Aug 2011

Developed, implemented and maintained the Animal Welfare Compliance Newsletter distributed to all in vivo staff members. Assisted in management of Novartis IACUC activities, including protocol and modification review and approval process. Maintained regulatory record and provided support on IACUC research processes and regulations (USDA, OLAW, FDA, AAALAC, Cambridge Commissioner) to research staff. Conducted post approval monitoring including facility walkthroughs and animal procedures. Transitioned AAALAC Program Description into 2011 format and coordinated update efforts with 4 different groups. Supported the development of standardized literature search database. Presentation: Development and Roll out of the Animal Welfare Compliance Newsletter, Summer Intern Poster Session, August 9, 2011, Cambridge, MA. Show less