Experience

Spantree Technology Group, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of Operations

  • Sep 2022 - Present

  Chicago, Illinois, United States



Peregrade Ventures

• United States
• Financial Services
• 1 - 100 Employee

• Operations Manager

  • Jan 2022 - Apr 2022

  Chicago, Illinois, United States Lead the OKR process for 2022 creating presentations and working with stakeholders in all business segments to create a transparent and cross-functional plan for growth. Presented and implemented new processes, technologies, and systems to streamline organizational processes and optimize the use of resources and materials. Coordinated project launch and discovery meetings while working with the back-office functional team to build out SOWs and plans for future projects. Automated… Show more Lead the OKR process for 2022 creating presentations and working with stakeholders in all business segments to create a transparent and cross-functional plan for growth. Presented and implemented new processes, technologies, and systems to streamline organizational processes and optimize the use of resources and materials. Coordinated project launch and discovery meetings while working with the back-office functional team to build out SOWs and plans for future projects. Automated cross-segment workflows for accounting, legal, recruiting, and operations in Asana, training executive leadership on all changes.. Communicated and introduced operational policies, practices, standards, and security measures to ensure effective execution and consistent support within back-office functions. Built consensus by providing frontline support to all staff, offering employee coaching and development, and quickly and successfully resolving internal conflicts. Show less



Mess

• Information Services

• Director of Operations

  • Jan 2011 - Jan 2022

  Chicago, Illinois, United States Served as the sole HR Generalist, reporting directly to business owners for the team of 20+ which included interstate, outsourced, and international employees. Built the HR department from the ground up and adapted existing technology and practices align with business needs, including benefits administration, diversity and inclusion programs, handbook creation, codified policies/procedures, employee relations, conflict resolution, and staff orientation/training/development. Developed and… Show more Served as the sole HR Generalist, reporting directly to business owners for the team of 20+ which included interstate, outsourced, and international employees. Built the HR department from the ground up and adapted existing technology and practices align with business needs, including benefits administration, diversity and inclusion programs, handbook creation, codified policies/procedures, employee relations, conflict resolution, and staff orientation/training/development. Developed and implemented plans to improve financial reporting, increasing data efficiency, transparency, and accuracy while growing the business exponentially. Partnered with senior management to drive financial transparency in all departments, continuously executing strategic decisions and identifying new opportunities to support this goal. Managed business financial operations and implemented HRIS and other systems to streamline and simplify budgets, monthly audits, reporting, invoicing, A/P and A/R, payroll, state/federal corporate tax returns, and forecasting while prioritising accuracy in profitability, variance, and cash flow data. Supported the New Business team by creating statements of work, managing budgets, invoicing, and reviewing contracts and continuously drove collaboration among indirect reports and business leaders. Show less



Combinaut

• United States
• Software Development
• 1 - 100 Employee

• FINANCE, PAYROLL & OPERATIONS SUPPORT

  • Mar 2015 - Jun 2017

  Chicago, Illinois, United States Provided comprehensive project management support during tenure, participating in every stage of the project lifecycle and working in agile environments. Diligently and accurately managed payroll, bookkeeping, invoicing, and A/P and A/R for the company.



Synapse Networks

• Computer and Network Security
• 1 - 100 Employee

• Office Manager

  • May 2010 - Jul 2011

  Oversaw accounting, payroll, invoicing, technical support and repairs, and shipping and receiving of hardware for the company. Successfully executed hardware resale operations, generating exponential revenue growth.



Law Office of Joanna Owen

• Legal Secretary/Paralegal

  • Jan 2006 - Jan 2009

  St Louis, Missouri, United States Managed all facets of business operations, including payroll, operating accounts, IOLTA client fund accounts, reconciliations, A/P and A/R, and collections. Garnered experience in the laws and regulations governing probate, estate planning, real estate, corporate, small business/LLC/corporation creation, personal injury, and dissolutions. Leveraged continuously expanding legal knowledge to draft a winning brief in the Missouri State Supreme Court.



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Outlets Manager

  • Mar 2004 - Mar 2006

  St Louis, Missouri, United States