Experience

Signarama of Asheville

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Account Executive

  • Feb 2019 - Present

• Client Account Manager

  • Feb 2019 - Feb 2019

• Client Account Manager

  • Feb 2019 - Feb 2019



Green River Booch kombucha

• Manager

  • Apr 2017 - Present

  Green River Booch wants to offer Asheville and the surrounding area, a local, handcrafted experience compared to the mass-produced brands. Each batch of kombucha starts with organic tea and we utilize whole fruits and organic botanicals. It is then brewed and bottled using traditional fermentation and natural carbonation processes. This brew method results in a raw kombucha that offers billions of probiotics in every bottle. We offer direct sales and wholesale. Green River Booch wants to offer Asheville and the surrounding area, a local, handcrafted experience compared to the mass-produced brands. Each batch of kombucha starts with organic tea and we utilize whole fruits and organic botanicals. It is then brewed and bottled using traditional fermentation and natural carbonation processes. This brew method results in a raw kombucha that offers billions of probiotics in every bottle. We offer direct sales and wholesale.



Joey's Bagels 2

• Key Hourly

  • Aug 2015 - Apr 2018

  Provided excellent customer service while processing customer transactions as well as demonstrating an appropriate sense of urgency for completing orders accurately. Developed prep lists, pars, and recipes for all prepped food items within the restaurant. Prepped all food items within the restaurant with the ability to accurately produce according to the recipe guidelines, as well as prepare stocks and long cook items. Managed food quality, prioritizing ingredients and minimizing food waste. Provided excellent customer service while processing customer transactions as well as demonstrating an appropriate sense of urgency for completing orders accurately. Developed prep lists, pars, and recipes for all prepped food items within the restaurant. Prepped all food items within the restaurant with the ability to accurately produce according to the recipe guidelines, as well as prepare stocks and long cook items. Managed food quality, prioritizing ingredients and minimizing food waste.



Chili's

• United States
• Restaurants
• 100 - 200 Employee

• Manager

  • Jan 2011 - Jan 2012

  • Successfully controlled Actual vs. Theoretical (A.v.T.) each month to within company standards. Analyzed reports to monitor and calculate labor, sales and consumables. • Supervised line quality control. • Managed daily duties of up to 50 employees. • Purchased all consumables and durable equipment. • Successfully controlled Actual vs. Theoretical (A.v.T.) each month to within company standards. Analyzed reports to monitor and calculate labor, sales and consumables. • Supervised line quality control. • Managed daily duties of up to 50 employees. • Purchased all consumables and durable equipment.



Windstream Communications

• United States
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2008 - Sep 2010

  • Designed and promoted custom-tailored residential installation telecommunication packages in an office setting. • Resolved customer service and billing inquiries in an effective and efficient manner. • Consistently exceeded sales quotas. • Interfaced with multiple systems relating to E911 accurately and efficiently. • Designed and promoted custom-tailored residential installation telecommunication packages in an office setting. • Resolved customer service and billing inquiries in an effective and efficient manner. • Consistently exceeded sales quotas. • Interfaced with multiple systems relating to E911 accurately and efficiently.



Romano's Macaroni Grill

• United States
• Restaurants
• 1 - 100 Employee

• Developer

  • Jan 2007 - Mar 2008

  • Trained new team members and maintained files. • Worked closely with management at new stores to develop new team members. • Filled in as server when needed. • Trained new team members and maintained files. • Worked closely with management at new stores to develop new team members. • Filled in as server when needed.



Applebee's

• United States
• 1 - 100 Employee

• Assistant Manager

  • Aug 2001 - Jan 2007

  • Managed daily duties of up to 60 employees. • Successfully manipulated daily food inventory and adjusted orders to minimize waste. • Purchased all consumables and durable equipment. • Trained managers and evaluated their performance. • Supervised line quality control. • Maintained government-required documents in employee files . • Scheduled shifts in Microsoft Excel. • Reconciled payroll for all store staff. • Managed daily duties of up to 60 employees. • Successfully manipulated daily food inventory and adjusted orders to minimize waste. • Purchased all consumables and durable equipment. • Trained managers and evaluated their performance. • Supervised line quality control. • Maintained government-required documents in employee files . • Scheduled shifts in Microsoft Excel. • Reconciled payroll for all store staff.