Experience

Emergency Excellence

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• CEO

  • Feb 2008 - Present

  Emergency Excellence (EmEx) can help your emergency department achieve excellence in emergency care.Patient Callbacks (Discharge Phone Calls) Our patient callback and patient satisfaction survey solution helps you to dramatically improve patient satisfaction and mitigate risk by obtaining real-time positive and negative patient feedback.Emergency Department ConsultingOur emergency department consultants include practicing emergency physician and nurse leaders with ER operations expertise. We offer short-term and long-term emergency medicine consulting engagements to help you to identify performance improvement opportunities and implement needed solutions.Emergency Department BenchmarkingOur emergency department benchmarking services help your emergency department implement best practices to improve quality, performance, and satisfaction.Emergency Center of ExcellenceTop-performing emergency departments are eligible for the Emergency Center of Excellence designation, the first national award to recognize superior emergency care.Visit our Emergency Department Best Practices discussion forum on LinkedInwww.emergencyexcellence.com



University of Tennessee College of Medicine / Middle Tennessee Emergency Physicians

• Residency Program Director

  • Jan 2013 - Present

  Founding Residency Director. Founding Residency Director.



American Academy of Emergency Medicine

• United States
• Medical Practices
• 1 - 100 Employee

• President

  • Feb 2014 - Feb 2016

  President of AAEM, an organization of ~ 8,000 emergency physicians. Learn more at www.aaem.org

• Vice President

  • Feb 2012 - Feb 2014

• Secretary-Treasurer

  • 2010 - 2012

• Board of Directors

  • Apr 2006 - 2010



St. Luke's-Bethlehem

• United States
• Hospitals and Health Care

• Emergency Physician, Core Faculty

  • Jan 2008 - Dec 2012