Experience

University of Buckingham School of Business
• United Kingdom
• Education Administration Programs
• 1 - 100 Employee
• Marketing Assistant

  • Feb 2023 - Present

Barclaycard
• United Kingdom
• Financial Services
• 700 & Above Employee
• Payment Specialist

  • Feb 2021 - Aug 2022


Ingram Micro

• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Administrator

  • Jan 2020 - Oct 2020

  Working alongside the Account Manager and Sales Specialists to process technology product orders for the company’s largest client. Cultivating strong business relations with new and existing clients through the provision of exceptional service and regular communication. Collaborating with Account Manager and Sales Specialists to ensure a seamless client experience, attending client meeting when required. Attending training sessions with various vendors to maintain comprehensive knowledge on products. Complete client quotations and provide guidance to clients on available stock and estimated arrival times. Show less



Mercedes-Benz Financial Services

• Italy
• Investment Banking
• 1 - 100 Employee

• Financial Services Customer Advisor

  • Jul 2019 - Dec 2019

  Handled in-bound customer calls in relation to vehicle finance and provided advice on suitable options, including payment plans for those looking to withdraw from agreements. Produced settlement quotations and issued financial agreements for new customers. Carried out vehicle checks and provided clearance accordingly. Handled in-bound customer calls in relation to vehicle finance and provided advice on suitable options, including payment plans for those looking to withdraw from agreements. Produced settlement quotations and issued financial agreements for new customers. Carried out vehicle checks and provided clearance accordingly.



Novacroft

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Advisor

  • Aug 2017 - Jan 2019

  Answered in bound calls for Transport for London to assist public transport passengers calling with their enquiries. Processed refunds for customers who had been overcharged in error an issued new Oyster cards to customers who have misplaced theirs. Providing updates for passengers on any unforeseen circumstances, such as adverse weather and staff strikes. Answered in bound calls for Transport for London to assist public transport passengers calling with their enquiries. Processed refunds for customers who had been overcharged in error an issued new Oyster cards to customers who have misplaced theirs. Providing updates for passengers on any unforeseen circumstances, such as adverse weather and staff strikes.



RYLA - Rotary Youth Leadership Awards

• United States
• Higher Education
• 1 - 100 Employee

• RYLA Candidate

  • Jul 2017 - Aug 2017

  I completed the Rotary Club Youth Leadership Program. A one week leadership program with seminars, programs and workshops to improve leadership skills, as well as learn those skills through practice. The program also highlighted elements of community and global citizenship. I completed the Rotary Club Youth Leadership Program. A one week leadership program with seminars, programs and workshops to improve leadership skills, as well as learn those skills through practice. The program also highlighted elements of community and global citizenship.