Mariia Chuchman
Sales and catering manager at Crowne Plaza Kitchener-Waterloo- Claim this Profile
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Topline Score
Bio
Maryna Nikitan
I will strongly recommend Mariia as a competent,responsible and creative employee. All tasks and goals in Mariia’s management are always structured, worked out to the smallest details and under full control. She is interested in communication with people that gives her a power to solve a difficult situations solve difficult situations with a sense of empathy for other people's feelings. Mariia is always ready to learn something new and to create new value to already known things. She knows how to manage people and how to organize a team for the goal achieving and I felt confident on delegating tasks to her. Mariia has high level of professionalism is complemented by her high level of empathy, communication skills and her constant positive mood.
Maryna Nikitan
I will strongly recommend Mariia as a competent,responsible and creative employee. All tasks and goals in Mariia’s management are always structured, worked out to the smallest details and under full control. She is interested in communication with people that gives her a power to solve a difficult situations solve difficult situations with a sense of empathy for other people's feelings. Mariia is always ready to learn something new and to create new value to already known things. She knows how to manage people and how to organize a team for the goal achieving and I felt confident on delegating tasks to her. Mariia has high level of professionalism is complemented by her high level of empathy, communication skills and her constant positive mood.
Maryna Nikitan
I will strongly recommend Mariia as a competent,responsible and creative employee. All tasks and goals in Mariia’s management are always structured, worked out to the smallest details and under full control. She is interested in communication with people that gives her a power to solve a difficult situations solve difficult situations with a sense of empathy for other people's feelings. Mariia is always ready to learn something new and to create new value to already known things. She knows how to manage people and how to organize a team for the goal achieving and I felt confident on delegating tasks to her. Mariia has high level of professionalism is complemented by her high level of empathy, communication skills and her constant positive mood.
Maryna Nikitan
I will strongly recommend Mariia as a competent,responsible and creative employee. All tasks and goals in Mariia’s management are always structured, worked out to the smallest details and under full control. She is interested in communication with people that gives her a power to solve a difficult situations solve difficult situations with a sense of empathy for other people's feelings. Mariia is always ready to learn something new and to create new value to already known things. She knows how to manage people and how to organize a team for the goal achieving and I felt confident on delegating tasks to her. Mariia has high level of professionalism is complemented by her high level of empathy, communication skills and her constant positive mood.
Credentials
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Verified International Academic Qualifications
World Education ServicesFeb, 2023- Sep, 2024
Experience
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Crowne Plaza Kitchener-Waterloo
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Canada
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Hospitality
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1 - 100 Employee
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Sales and catering manager
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Mar 2023 - Present
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The Inn of Waterloo & Conference Centre
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Canada
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Hospitality
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1 - 100 Employee
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Sales Manager
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Aug 2022 - Mar 2023
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Homestead Land Holdings Limited
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Canada
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Real Estate
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100 - 200 Employee
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Office Administrator
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Jun 2022 - Aug 2022
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Bakkara Hotel on the river (Kyiv)
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Ukraine
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Hospitality
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1 - 100 Employee
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Director of sales and marketing
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Apr 2015 - Jul 2021
• Creating sales strategy, marketing strategy and hotel budget • Organization of marketing activities, budgets and plans (annual, monthly). • Expanding the range of hotel services, pricing for new services. • Expansion of sales channels of hotel services in order to attract new guests andcorporate clients. • Development and implementation of standards (SOP) for the departmentof reservation, sales and individual procedures governing theinteraction between departments • Optimization of business processes in the hotel and sales department • Implementation of the plan of the sales department and the hotel on key indicators (ADR, RevPAR, Occupancy, Profit) • Cooperation with key clients of the hotel • Conflict solving • Development of a hotel rebranding project with marketing agency Boomerang https://bgbranding.agency/), implementationof updates, website development with a contractor (https://www.whiteweb.ua/uk) • Interaction with subordinates, setting goals and monitoring their achievement, holding meetings • Reporting to the Management Company and the owner
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ALFAVITO Hotel
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Ukraine
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Hospitality
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1 - 100 Employee
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Sales Executive
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Aug 2012 - May 2013
• Finding and attracting new corporate clients, negotiating and concluding contracts. • Analysis of event activity in Kyiv to attract additional income • Organization and control of group stay in the hotel, debt control. • Coordination of groups and events in cooperation with with other depatrments (HK, F&B, FO) • Analysis of key performance indicators of the corporate segment • Reporting to the head of the sales department • Finding and attracting new corporate clients, negotiating and concluding contracts. • Analysis of event activity in Kyiv to attract additional income • Organization and control of group stay in the hotel, debt control. • Coordination of groups and events in cooperation with with other depatrments (HK, F&B, FO) • Analysis of key performance indicators of the corporate segment • Reporting to the head of the sales department
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President Hotel Kyiv
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Ukraine
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Hospitality
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1 - 100 Employee
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Front Office Shift Leader
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Mar 2011 - Aug 2012
• Organization of the shift • Check-in / check-out of guests, payment of guest bills • Conflict solving • Training of new employees of the reception • Preparation of a daily report for the head of the Front Office and the executive director of the hotel • Conflict resolution, organization of settlement / eviction of VIP guests, control of payment of non-cash payments, organization of group payments for accommodation at the reception • Answering phone calls, e-mail, booking, organization of additional services for guests • Reporting to the Front Office manager
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Education
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2013 - 2014
Lviv Institute of Economics and Tourism
Specialist, Hotel and restaurant business management -
2010 - 2013
Kyiv National University of Trade and Economics
Bachelor's degree, Restaurant, hotel and tourism business -
2007 - 2010
Kyiv State College of Tourism and Hospitality
College degree (Diploma with honors), Hotel and restaurant business
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