Experience

Pan Egypt خدمات الشحن والبريد

• Business Development Manager

  • Oct 2022 - Present

  *Drive new technologies to improve business portfolios and processes. *Select software platforms that best meet company needs. *Establish business development strategies to ensure the overall organizational strategy is followed. *Develop a thorough knowledge of our services, as well as those of our competitors to identify profitable business opportunities. *Direct marketing efforts by presenting market research to top management and suggesting strategies to expand market research. *Manage internal resources and teams and works collaboratively in a group setting to achieve shared results. *Assess marketing and sales as well as operations and recommend improvements as needed. *Build solid relationships with customers, and distributors, as well as sales and marketing teams. *Attend conferences, meetings, and other events to build relationships. *Analyze and elevate team performance by coaching, planning, monitoring, and appraising the results of each New Business Development team member. *Understand the needs of your customers and be able to respond effectively with a plan of how to meet these *Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business *Liaise with the finance team, operation, and logistics department as appropriate Achievements *Implemented the company structures and hierarchy, new policies and procedures, and communicated them with all stakeholders. *Implemented a new system to manage all employees’ tasks, goals, and projects, and trained all the stakeholders accordingly. Show less



Caduceus Lane

• Software Development

• Facility Management Lead

  • Jan 2022 - Sep 2022

  *Ensure that the facility is fully operational with all utilities functioning properly *Schedule and supervise maintenance repair work and assist with checking installation and servicing building equipment *Develop and implement a facility management program including preventative maintenance and life cycle requirements. *Develop and implement measures to improve the efficiency and cost-effectiveness of the facility. *Assess and forecast financial performance, including a comparison of actuals to budget, consider outlook and manage activity to deliver agreed financial outcomes. *Assist the optimization unit lead to monitor expenditure against forecasts/budgets ensuring that funds are spent appropriately, and ensuring the best value for money, while complying with all relevant admin policies. *Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures, and purchases. *Receive, keep, and report cash custody and manage fixed expenses monthly. *Work with the Procurement Section to ensure the sourcing of high-quality, best-value facilities management services while ensuring compliance with all procurement policies and procedures. *Develop and maintain emergency/disaster preparedness and recovery plans. *Manage the facility admin team and cross-market facility operative team in the provision of mail, logistics, meeting rooms, corporate vehicles, reception, and transport services. *Motivate, develop and lead the facility team and build great relationships with external suppliers. Achievements: *Built a new Facility department across markets(Egypt, UAE, and KSA). *Implemented the department structure and hierarchy, Strategic and Master Facility Plan, Standard Operating Procedure (SOP), Filing and Archiving system, Hiring and Training facility workers and contractors, and Inventory Management System across the market. *Implemented new policies and Business Continuity Planning, and communicate them with all stakeholders. Show less



British Council

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• CMR & Logistics Coordinator

  • Aug 2019 - Sep 2021

  *Responsible for the stores, CCTV room, and the Confidential Material Room. *Receive and dispatch the CM, and monitor the input of materials to the CMR, and removal from the CMR. *Track the consignments and handle any customs problem that may occur. *Pay visits for selecting examination venues to ensure they meet all the requirements for the Examining Boards and the BC, and ensure the best possible testing conditions for candidates. *Book venues for IELTS and Professional Exams according to the capacity of each venue. *Book hotels and transportation for the exam days and the British Council Staff. *Create pickup schedule for the transportation and the courier companies. *Arrange training sessions for the supervisors before each session. *Create the contracts for all venues. *Communicate with Operations, BOT, Market Place, Vendors, and Suppliers, to ensure all duties are completed accurately and delivered with high quality and in a timely manner. *Create purchase requisition on SAP for all exam’s units, and create follow up excel to help me keep track on each PR created till it's IR'd on SAP with no chance to miss anything. *Receive the invoices from vendors and send it to the finance. ****Achievements: *Implemented an excel sheet called "Inventory Management Sheet" which help track all the exams inventories. I was also nominated to do the same project with the MENA Region team. *Took the initiative to organize all the cabinets, mini safe and shelfs inside the CMR, add labels inside the cabinets for the easy access. Organized the stores and maintained the supplies inventory by checking stock to determine inventory level anticipating needed supplies level, placing, and expediting orders, and verifying receipt of supplies. *Built sorting and dispatch team for the first time in Alexandria Office, and communicate, guide, motivate and manage the team. *Implemented a project called "Egypt Schools Map" which allows to import all school’s data online on the map. Show less



Mazex for Import and Export

• Documentation and International Logistics.

  • Feb 2014 - Jul 2019

  *Responsible for managing the customs documentation of imported goods and communicating with the seller, setting up shipment deliveries with clients, maintaining import records, and verifying that all import transactions comply with government regulations. * Prepare appropriate labels and purchase orders for shipment as required. * Maintains shipping records, including providing tracking or shipping history information to service coordinators or customers on request. * Maintain good relationship with vendors and service providers to improve overall business performance. * Develop specific goals and plans to prioritize, organize, and accomplish the work. * Resolve problems concerning transportation, logistics systems, imports, customer issues, insurance claims and rejected cargo. * Answers incoming customer calls regarding resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Prepare monthly reports for GM. * Work closely and effectively with the GM to keep her well informed of upcoming commitments and responsibilities, following up appropriately. * Handle sensitive information in a confidential manner. * Organize travel arrangements for managers. * Book rooms, cars, couriers, hotels etc. * Write letters and emails on behalf of other office staff. * Negotiate sea freight quotes with carriers. * Works as indoor sales, getting offers and craft negotiation strategies and close deals with optimal terms. * Attend the Gulf Food in Dubai as Sales Representative. * Attend the Food Africa Cairo as Sales Representative. Show less


Ace Insurance
• Insurance
• Indoor Sales

  • Nov 2013 - Jan 2014