Marie D’Agostino Gronberg
Chief Executive Officer at SMART Environmental Services- Claim this Profile
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Bio
Ashley Ware
Marie is a knowledgeable hardworking honest professional with years of knowledge and experience in the insurance and restoration industries. She was a kind, transparent boss who always assumed the best intentions in people. I can personally vouch for Smart Restorations work. They did mold mitigation in my living room when we found mold growing behind the wallpaper. They did an precise, professional job for a reasonable price. They ensured the mold was identified, treated and cleared. They cleaned up after leaving, they were conscientious while in my home and set clear expectations. Highly recommend this person and this company for integrity, hard work and expertise.
Ashley Ware
Marie is a knowledgeable hardworking honest professional with years of knowledge and experience in the insurance and restoration industries. She was a kind, transparent boss who always assumed the best intentions in people. I can personally vouch for Smart Restorations work. They did mold mitigation in my living room when we found mold growing behind the wallpaper. They did an precise, professional job for a reasonable price. They ensured the mold was identified, treated and cleared. They cleaned up after leaving, they were conscientious while in my home and set clear expectations. Highly recommend this person and this company for integrity, hard work and expertise.
Ashley Ware
Marie is a knowledgeable hardworking honest professional with years of knowledge and experience in the insurance and restoration industries. She was a kind, transparent boss who always assumed the best intentions in people. I can personally vouch for Smart Restorations work. They did mold mitigation in my living room when we found mold growing behind the wallpaper. They did an precise, professional job for a reasonable price. They ensured the mold was identified, treated and cleared. They cleaned up after leaving, they were conscientious while in my home and set clear expectations. Highly recommend this person and this company for integrity, hard work and expertise.
Ashley Ware
Marie is a knowledgeable hardworking honest professional with years of knowledge and experience in the insurance and restoration industries. She was a kind, transparent boss who always assumed the best intentions in people. I can personally vouch for Smart Restorations work. They did mold mitigation in my living room when we found mold growing behind the wallpaper. They did an precise, professional job for a reasonable price. They ensured the mold was identified, treated and cleared. They cleaned up after leaving, they were conscientious while in my home and set clear expectations. Highly recommend this person and this company for integrity, hard work and expertise.
Credentials
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Certified Microbial Remediation
IICRC -
Water Damage Certification
IICRC
Experience
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SMART Environmental Services
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United States
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Environmental Services
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1 - 100 Employee
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Chief Executive Officer
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Jan 2023 - Present
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SMART Restoration
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Motor Vehicle Manufacturing
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Chief Executive Officer
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Dec 2019 - Dec 2022
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Farmers Insurance
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United States
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Real Estate
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100 - 200 Employee
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National Vendor Supervisor
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Jun 2007 - Sep 2018
Manage, develop and engage Field or Office Claim Representative team results through performance including customer service, quality, production, behavior, and support. Manage and train program vendors on water mitigation and flooring property claims through service level agreements, complaint resolution, and customer experience. Collaborate, support, and train other departments to assist with knowledge of vendor program benefits in order to gain program acceptance and utilization. Manage, develop and engage Field or Office Claim Representative team results through performance including customer service, quality, production, behavior, and support. Manage and train program vendors on water mitigation and flooring property claims through service level agreements, complaint resolution, and customer experience. Collaborate, support, and train other departments to assist with knowledge of vendor program benefits in order to gain program acceptance and utilization.
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Property Vendor Coordinator
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2005 - 2007
Reviewed property program water mitigation vendor and flooring estimates for accuracy and issued customer settlements. Trained property program vendors and other departments on vendor program benefits and referrals. Handled on-site catastrophe Hurricane Rita property claims in Texas and Hurricane Wilma claims in Texas.
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Property Field Claims Representative
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2004 - 2005
Handled property field claims for the Kansas Property Claims Office by determining policy coverages, inspecting homes, assessing damages, writing estimates, and issuing settlements while providing superior customer experience.
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Office Claims Representative
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2002 - 2004
Managed, investigated, and determined liability and/or coverage on inside automobile and property claims. Assessed customer’s incoming calls and effectively answered questions and inquiries pertaining to the status of their claims.
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Education
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1997 - 2001
The University of Kansas
Bachelor of Science - BS, Business Administration and Management, General
Community
