Community Connector

• Oct 2019 - Present

Security Guard

• Jul 2012 - Aug 2017

•Public Relations – Maintaining customer safety, and a visible and high profile in the center. Presenting oneself in a professional manner, conveying an authoritative presence. •Visitor Control and Occurrence Response – Security problems include, crowd control, vandalism, shoplifting, breeches of center conduct, disturbances, medical responses, and trespassing.•Building integrity – Physical security of the property and systems within the property. Including securing of the property at… •Public Relations – Maintaining customer safety, and a visible and high profile in the center. Presenting oneself in a professional manner, conveying an authoritative presence. •Visitor Control and Occurrence Response – Security problems include, crowd control, vandalism, shoplifting, breeches of center conduct, disturbances, medical responses, and trespassing.•Building integrity – Physical security of the property and systems within the property. Including securing of the property at night. Knowledge of essential systems such as sprinklers, fire alarms and panels, extinguisher use, radios, phones, emergency generator and NOVAR lighting system.•Parking control – Customers to have access to the best and nearest parking areas on property. There must also be a clear access to the building at all times for emergency vehicles.•Promotion control – Being aware of what promotions are coming in and out, and what times and where they are located. Also enforcing the mall rules and regulations in regards to setting up and taking down.• Tenant control – Reporting and take steps to correct issues including lease lines, late openings, early closings, improper signage, excessive noise, garbage/cardboard violations. Knowing mall regulations to effectively enforce them.•Maintenance assistance – Prepared to handle emergencies at all times, during business hours the prime function of security is to protect the public from a hazard until a maintenance person can respond. During mall and off-hours major maintenance problems may require swift and sure judgment and actions by security, security is expected to help solve the problem.•Emergency response – First respondents in cases of extreme emergencies such as medical calls, fires, violence and a variety of evacuation measures. Security must be well informed of all current evacuation manual procedures and order of operations. Must act in a clear and authoritative manner in order to maintain a calm and professional atmosphere. Show more Show less

Waitress

• Jul 2008 - Sep 2012

• Working in a timely and efficient manner multitasking to keep customers satisfied• Team work, communication between servers and kitchen staff• Serve a multi-course meal efficiently and fluidly• Responsible for keeping the tables and floor clean and tidy for events

Hair Assistant (Co-op)

• Mar 2010 - Jun 2010

• Responsible for providing customers with satisfaction and comfort • Aromatherapy head, neck and shoulder massage• Washing hair, holding foils, observing• Responsible for cleaning brushes, sweeping floors, filling bottles, washing dye bowls