Maria Gabriela Clamens

Quality Analyst at Renault Lepic
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Contact Information
us****@****om
(386) 825-5501
Location
Buenos Aires, Buenos Aires Province, Argentina, AR
Languages
  • Español Native or bilingual proficiency
  • Ingles Professional working proficiency

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SEILA C.

Conozco de vista y trato desde hace 5 cinco años a Maria Gabriel Clamens; y a su labor como empleada. Es una persona sumamente enfocada, proactiva y responsable en sus tareas y actividades con una capacidad alta de resolución. Me encuentro disponible para cualquier inquietud. saludos cordiales

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Experience

  • Renault Lepic
    • Argentina
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Quality Analyst
      • Mar 2021 - Present

      Customer satisfaction management (sending surveys, claims, complaints)Continuous improvement in different areasMaintain the implementation of quality management systemsDevelop follow-up reports and indicator statisticsMonitoring and implementation of processes to increase ratings in Google reviews and NPSParticipation in carrying out internal audits

    • Asistente de calidad
      • Dec 2020 - Mar 2021

      Gestión de satisfacción al cliente (envío de encuestas, reclamos, quejas) Desarrollar reportes y estadísticas de indicadores Capacitación de personal Participación en auditorías internas

    • Commercial Administrative
      • Aug 2020 - Dec 2020

      General logistics in savings plansOrder trackingused car jackAccounts administrationPersonalized customer advice

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