Maria Ada Santos

Senior Recruiter and Hiring Consultant at The Nettle Agency
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Location
San Antonio

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Recruiter and Hiring Consultant
      • Mar 2022 - Present

      Remote The Nettle Agency provides hiring and interviewing services for small to mid-sized startups who are large enough to have started hiring but not so large that they're ready for an internal recruiter.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Workflow Consultant
      • May 2022 - May 2023

      Remote • Spearheaded the creation of a freelance no-code developer talent pool and internal freelance management SOPs, allowing agency to 2x potential project load and better focus on building large-scale SaaS products. • Worked closely with enterprise-level clients (including VC firms, startups, and influencer agencies) to scale and automate internal workflows. Built long-lasting relationships with companies and clients across multiple verticals. • Led development on Robin, a no-code SaaS… Show more • Spearheaded the creation of a freelance no-code developer talent pool and internal freelance management SOPs, allowing agency to 2x potential project load and better focus on building large-scale SaaS products. • Worked closely with enterprise-level clients (including VC firms, startups, and influencer agencies) to scale and automate internal workflows. Built long-lasting relationships with companies and clients across multiple verticals. • Led development on Robin, a no-code SaaS platform that uses AI to automate email outreach. Show less

    • Service Operations Manager
      • Nov 2021 - Apr 2022

      Stork Club is a next-generation maternity benefits provider that helps mid-market and large enterprises attract top diverse talent, drive better clinical outcomes and reduce their largest area of healthcare cost (~$130B per year). We have a Stripe-like ambition to rebuild health insurance from the inside-out while providing continuous support and love for everyone on their family-building journey. Trusted by leading employers, Stork Club exited 2020 with 5x growth and raised a $30M… Show more Stork Club is a next-generation maternity benefits provider that helps mid-market and large enterprises attract top diverse talent, drive better clinical outcomes and reduce their largest area of healthcare cost (~$130B per year). We have a Stripe-like ambition to rebuild health insurance from the inside-out while providing continuous support and love for everyone on their family-building journey. Trusted by leading employers, Stork Club exited 2020 with 5x growth and raised a $30M Series A led by General Catalyst. One of our members recently told us “I'm so happy that my company switched to Stork Club before I quit trying. The level of care I got after the switch was leaps and bounds better than any care I'd received prior and I totally attribute our success to Stork Club and our clinic.” https://joinstorkclub.com Show less

    • Technology, Information and Internet
    • 1 - 100 Employee
    • No-Code Developer and Project Review Manager
      • Jun 2020 - Nov 2021

      • Automated nearly 100% of the Career Services department's operational processes, using a combination of no-code and low-code tools to decrease time spent on internal and external processes by roughly 60%. • Architectured, implemented, and managed a program designed to train junior software developers to perform intensive peer reviews of application-related materials, resulting in an overall improvement of career services-related KPIs and SLAs and a 75% reduction in time to completion. •… Show more • Automated nearly 100% of the Career Services department's operational processes, using a combination of no-code and low-code tools to decrease time spent on internal and external processes by roughly 60%. • Architectured, implemented, and managed a program designed to train junior software developers to perform intensive peer reviews of application-related materials, resulting in an overall improvement of career services-related KPIs and SLAs and a 75% reduction in time to completion. • Assisted in increasing scalability in internal client-related processes, allowing Career Services to handle a 4-5x increase in clients with no additional increase in time required. • Created multiple dashboards and queries using tools such as Metabase and Retool, allowing for increased insight into data trends and greater accuracy in OKR planning.

    • Career Coach
      • Sep 2019 - Jun 2020

      • As a seed-stage hire, assisted in building out the Career Services department's SOPs, using tools like Integromat/Zapier to automate and streamline major processes, remove friction and areas prone to human errors, and exponentially increase the number of students each coach was able to comfortably handle. • Assisted several dozen junior software developers in revamping hiring materials, paving the way for their first jobs in software development.

    • United States
    • 1 - 100 Employee
    • Lead Tutor Sourcing Specialist
      • Sep 2018 - Sep 2019

      • Used a data-driven approach to candidate outreach by testing subject lines, copy, boolean searches, and potential sourcing channels, increasing candidate responses by 20%. • Consistently recruited a high volume of stellar candidates across a variety of disciplines, including data science and computer engineering; average rating of tutors sourced remained 4.78/5.0. • Spearheaded and co-developed professional development opportunities for the department of Tutor Sourcing and Recruitment… Show more • Used a data-driven approach to candidate outreach by testing subject lines, copy, boolean searches, and potential sourcing channels, increasing candidate responses by 20%. • Consistently recruited a high volume of stellar candidates across a variety of disciplines, including data science and computer engineering; average rating of tutors sourced remained 4.78/5.0. • Spearheaded and co-developed professional development opportunities for the department of Tutor Sourcing and Recruitment, allowing peers to grow their careers both within and outside the company. • Managed data analysis for the entirety of the Tutor Sourcing department, compiling weekly reports in order to ensure stakeholders had access to accurate, updated data on current onboarding trends.

    • Tutor Sourcing Specialist
      • Aug 2015 - Sep 2018

      Varsity Tutors, the flagship product of Nerdy Inc (NRDY) is a live learning platform that connects students with personalized instruction to accelerate academic achievement. To date, students have accessed more than 1 million hours of live instruction on the platform. Additionally, through the company’s free online learning tools and mobile applications, Varsity Tutors has created a learning ecosystem of more than 100,000 free practice questions, answers and explanation sets across more than… Show more Varsity Tutors, the flagship product of Nerdy Inc (NRDY) is a live learning platform that connects students with personalized instruction to accelerate academic achievement. To date, students have accessed more than 1 million hours of live instruction on the platform. Additionally, through the company’s free online learning tools and mobile applications, Varsity Tutors has created a learning ecosystem of more than 100,000 free practice questions, answers and explanation sets across more than 150 subjects and tests that have been used more than 40 million times. Varsity Tutors was founded in 2007 at Washington University in St. Louis. For more information, visit www.varsitytutors.com.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Program and Curriculum Supervisor, Lead Teacher
      • Aug 2012 - Aug 2015

      San Antonio, Texas Area • Doubled student enrollment in assigned age group over the course of three years. • Singlehandedly designed, developed, and wrote copy for our school's and parent company's website. • Created live and classroom training modules for new hires, improving performance and retention. • Organized and executed multiple end-of-year programs to showcase student growth and development. • Developed a STEM- and humanities-based summer curriculum for school-aged children, implemented June 2015.

    • United States
    • 1 - 100 Employee
    • ESL Teacher
      • Aug 2010 - Aug 2011

      Yongin, Gyeonggi-do, Korea • Successfully raised the overall SAT practice test score of each student by an average of 200 points. • Created explanation workbooks for four SAT practice tests, thus additionally increasing test scores. • Taught elective conversational English courses in both group and individual settings as a result of exemplary performance reviews.

Education

  • Duke University
    Bachelor of Arts - BA, English Language and Literature, General
    2006 - 2010

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