Program Specialist

• Dec 2022 - Present

Formulating, organizing and monitoring inter-connected projects within the LEAP program. Manage day-to-day activities for youth/young adults and program operations. Obtaining community partnerships and resource entities on behalf of Mental Health America of Georgia. Assess the needs of youth and young adults via program tools and procedures and executed a plan to provide life long skills and learning experiences Teach and reinforce thoughtful decision making, professionalism, mental health, and future planning Show less

Program Project Manager

• Aug 2017 - Present

Customer Success Agent

• Aug 2021 - Nov 2022

Ensured that an apartment search was attained by client within promised time by keeping a record of clients, their budgets, pros and cons of each property, as well as tracking client progress. Remain action- oriented in building connections with 40-60 clients to ensure needs were met while educating clients about fluctuating market conditions Quickly and independently learned new skills and technical programs and applied them to daily tasks to improve proficiency and productivity. Ensured that an apartment search was attained by client within promised time by keeping a record of clients, their budgets, pros and cons of each property, as well as tracking client progress. Remain action- oriented in building connections with 40-60 clients to ensure needs were met while educating clients about fluctuating market conditions Quickly and independently learned new skills and technical programs and applied them to daily tasks to improve proficiency and productivity.

Mental Health Specialist

• Jul 2019 - Dec 2020

Supervised and lead milieu activities for 60 children while assisting with crisis management. Communicated with a clinical team regarding individual patients’ needs and behaviors Recorded and maintained clinical documentation for each individual patient. Supervised and lead milieu activities for 60 children while assisting with crisis management. Communicated with a clinical team regarding individual patients’ needs and behaviors Recorded and maintained clinical documentation for each individual patient.

Mental Health Technician

• Jan 2018 - Dec 2020

Recorded and observed behavioral activity of an average of 30 patients daily. Organized and executed social and psycho-educational events and groups twice daily to encourage patient engagement. Served as an advocate, resource, and role model for patients. Recorded and observed behavioral activity of an average of 30 patients daily. Organized and executed social and psycho-educational events and groups twice daily to encourage patient engagement. Served as an advocate, resource, and role model for patients.