Mahdi Medour

Account Manager at AUS Global
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Credentials

  • Learning SAP SD (Sales and Distribution)
    LinkedIn
    Oct, 2021
    - Sep, 2024
  • Finding and Benefiting from a Mentor
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • How to Develop your Career Plan
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • How to Be an Adaptable Employee during Change and Uncertainty
    LinkedIn
    Sep, 2020
    - Sep, 2024
  • Embracing Change (2014)
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Critical Thinking
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Excel Essential Training (Office 365)
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Managing a Cross-Functional Team
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Microsoft Teams Essential Training
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • The New Age of Risk Management Strategy for Business
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Cultivating Mental Agility
    LinkedIn
    May, 2020
    - Sep, 2024
  • Reputation Risk Management
    LinkedIn
    May, 2020
    - Sep, 2024

Experience

  • AUS Global
    • United Arab Emirates
    • Financial Services
    • 1 - 100 Employee
    • Account Manager
      • Jan 2023 - Present
  • Majid Al Futtaim
    • United Arab Emirates
    • Retail
    • 700 & Above Employee
    • Logistics Coordinator
      • Jul 2022 - Dec 2022

      •Providing high-quality customer service to clients by answering their questions, addressing their concerns, and resolving their issues. •Handling escalated customer issues and complaints, and working to resolve them in a timely and satisfactory manner. • Training and mentoring junior customer service representatives, and serving as a leader and role model for the team. •Participating in the development and implementation of customer service policies and procedures. • Collaborating with other teams, such as operations, Finance and technical support, to ensure that customer needs are being met. Show less

  • Smart FX
    • Kuwait
    • Financial Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Mar 2020 - Jun 2022
  • FXGate Ltd
    • Malaysia
    • Capital Markets
    • 1 - 100 Employee
    • Back Office Employee
      • Feb 2018 - Feb 2020

Education

  • Université Ferhat Abbas, Sétif
    Licence de commerce, sciences commercials option comptabilité
    2005 - 2011

Community

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