Licensed Medicare Advantage Sales Agent

• Oct 2019 - Present

CMA Pre Admitting Testing

• Jan 2017 - Jun 2019

Research Assistant

• Aug 2017 - Sep 2018

• Process study specific labs per protocol, venipuncture, collecting PK sampling, accurate source documentation. • Assist with performing clinical operations under the direction of a Clinical Research Coordinator per the sponsor requirements of the research protocol. • Monitoring study subjects in an inpatient setting • Process study specific labs per protocol, venipuncture, collecting PK sampling, accurate source documentation. • Assist with performing clinical operations under the direction of a Clinical Research Coordinator per the sponsor requirements of the research protocol. • Monitoring study subjects in an inpatient setting

Registered Medical Assistant

• Jan 2014 - Jul 2016

• Work one on one with clients/patients for complete overall wellness and prevention. • I track and follow our patients with the use of EMR to keep a very detailed record for the purpose of helping them improve their overall health, such as HTN, Diabetes, depression and Obesity. I provide health coaching, biometric screenings and referrals to outside providers. Completed 1500 Biometric Screening with 100 % successful Venipunctures. • I am also very involved with the clinical side of things such as giving all injections, drawing labs, and all vitals. Maintain a working relationship with Lab Corp so that labs are completed and resulted by to the pt's EMR timely. • Order all supplies for the clinic and make sure the invoices are scanned and emailed to our corporate office for timely payments. We also keep OTC/Over the counter meds in our office that has to be logged as well as making sure that the expiration dates are within limits. I also make sure that we are HIPPA/OSHA and CLIA compliant for or office as well as reporting the correct cases to the State Health Department. Show less

Patient Services Representive

• Aug 2013 - Jan 2014

• Case Management/Unit Secretary 1D • Dual role, assist License Counselors with placing behavioral health patients in Psyc Facilities in the State of NC and surrounding states if necessary. • Responsible for making sure those facilities had proper chart notes prior to patient being admitted, such as labs, radiology test, ED notes. • Made sure that the nurses and Psychiatrist were aware of Patient’s care. • Responsible for making sure families knew Wake Med plans as well as the admitting facilities plans for treatment. Show less

Registered Medical Assistant/Scribe

• Apr 2013 - Aug 2013

• Assisting the provider in navigating the EHR • Responding to various messages as directed by the provider • Locating information for review ( i e. previous notes, reports ,test results, and laboratory results) • Entering in information into EHR as directed by the provider • Researching information requested by provider • Assisting the provider in navigating the EHR • Responding to various messages as directed by the provider • Locating information for review ( i e. previous notes, reports ,test results, and laboratory results) • Entering in information into EHR as directed by the provider • Researching information requested by provider

Registered Medical Assistant

• Jul 2002 - Nov 2012

• Conducted phlebotomy with various age groups (infants, children, adults, and geriatrics) • Administered several routine/specialized procedures (suture and staple removal, biopsies, vasectomies, cystos, bladder scans, BCG (Bacillus Calmette Guerin), urinalysis, Point-of Care testing…) • Prepared testing materials to ensure accurate testing and results • Utilize Hospital information systems (Mysis, Athena, Tiger, Urochart…) to facilitate treatment to patients. • Ensure efficacy of safety and infection control through strict adherence to policy and procedure • Triage incoming calls, messages to provide the highest quality of treatment to all patients • Assisting patients with crisis resolution and liaising between all parties involved • Communicated effectively between patients, doctors, different levels of managements, and affiliated departments • Medically code treatment and obtain prior authorizations from physician and insurance Show less

Phlebotomist/Part Time

• Aug 2002 - Jun 2005

• Conducted phlebotomy with various age groups (infants, children, adults, and geriatrics) with emphasis on ABG (Arterial Blood Gases) • Communicated effectively between patients, doctors, different levels of managements, and affiliated departments • Prepared patients lab work for physicians to ensure proper identification and accurate interpretation • Conducted phlebotomy with various age groups (infants, children, adults, and geriatrics) with emphasis on ABG (Arterial Blood Gases) • Communicated effectively between patients, doctors, different levels of managements, and affiliated departments • Prepared patients lab work for physicians to ensure proper identification and accurate interpretation

Laboratory Technician/Contract Position

• Apr 2000 - Jun 2000

• Collected specimens utilizing derma wipes on pediatric patients for the conducted study • Liaising between parents and EPA concerning the results of the study, duration, and general information • Ensure consensual agreements were signed prior to study being conducted • Ensure participants of study were compensated for • Collected specimens utilizing derma wipes on pediatric patients for the conducted study • Liaising between parents and EPA concerning the results of the study, duration, and general information • Ensure consensual agreements were signed prior to study being conducted • Ensure participants of study were compensated for