Experience

Aerocom Group of Companies

• South Africa
• Telecommunications
• 1 - 100 Employee

• Key Account Manager

  • Apr 2021 - Present



Vox Telecom

• South Africa
• Telecommunications
• 700 & Above Employee

• Key Account Manager

  • Jul 2018 - Apr 2021

• Channel Manager

  • Oct 2017 - Apr 2021

  Identify, recruit and on-board new channel partners within assigned territory.Manage sales activities of partners to generate revenue.Coordinate with partners to create and execute business plans to meet sales goals.Analyze market trends and accordingly develop sales plans to increase brand awareness.Evaluate partner sales performance and recommend improvements.Educate partners about product portfolio and complimentary services offered.Address partner related issues, sales conflicts and pricing issues in a timely manner.Manage sales pipeline, forecast monthly sales and identify new business opportunities.Develop positive working relationship with partners to build business.Stay current with latest developments in marketplace and competitor activities.Communicate up-to-date information about new products and enhancements to partners.Develop process improvements to optimize partner management activities.Work with partners to develop sale proposals, quotations, and pricings.Deliver customer presentations and attend sales meetings and partner conferences.



CBX Tech

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Sep 2015 - Oct 2017

  As someone who is dedicated to providing the highest quality of service at all times, I am always intimately involved in everything that happens in my department and am only truly happy when a client is completely satisfied with my service. The foundation of my success lies in my talent and passion for the ICT industry. As a highly motivated person I view each customer as a potential sale and business opportunity waiting to be discovered. In every company I work for I not only bring new energy, fresh ideas and a different way of thinking. With my present employer I have a well-deserved reputation for getting all tasks given to me done on time and within budget. I have a track record of conversing confidently with customers and would also like to mention the great pride I take in my work. I have been in the Alcatel-Lucent and Infrastructure industry for the past 15 years and with pride and experience I can say nothing can compare to the Alcatel Voice Solutions, including DATA Switching and VoIP.



Bytes Managed Solutions

• Infrastructure Sales Manager GP - Cabling

  • Jan 2015 - Jul 2015

  Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximising business relationships and creating an environment where customer service can flourish.Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. Responsible for the development and achievement of sales through the direct sales channel, focusing on growing and developing exiting clients, together with generating new business



Pinnacle ICT

• South Africa
• IT Services and IT Consulting
• 400 - 500 Employee

• Key Account Manager

  • Jul 2011 - Dec 2014

  Responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements on Alcatel Lucent Product, defining the product vision, and working closely with Partners and support to ensure revenue and customer satisfaction goals are met. Configure and build quotations for Partner on Alcatel Lucent Solutions. Demonstrate our platform and technology for prospects, customers and partners. Present our value proposition to customers and partners. Match our solutions to customer's business and technical requirements. Build long-term business relationships and become a trusted advisor within each strategic account, across all lines of business. Define and implement a solution for Partner to ensure technical adoption of Alcatel Lucent Solutions. Build and leverage strong partner relationships. Main focus is on Alcatel-Lucent Product and DATA, added on portfolio is Infrastructure and Motorola Microwave links we can provide from A-Z starting from Cabling, Voice over IP solutions, DATA Centres to Notebooks.



Bytes Communication Systems

• Telecommunications
• 1 - 100 Employee

• Channel Co-Ordinator

  • Mar 2010 - Jun 2011

  Specific purpose of removing the administrative burden from the Channel Management, permitting them to devote their energies to the management of the channel insuring that the business unit makes target. To initiate, build & develop relations with Partners, End Users & Consultants.First point of contact for solutions on ALU product.Assistance to the Export Channel Manager, Local Channel Manager and Sales Manager.Preparation of Order processing.Product Quotations on Actis (ALU Product).SDR applications.Action tracking and expediting actions to closure. Monthly Reports. Flight bookings, accommodation and conferencing.General Marketing and AdministrationCompany Co-Op manager, processing, recording and follow up.Sales Tracker

• Personal Assistant to Managing Director

  • Aug 2007 - Mar 2010

  Provide full secretarial support to the Managing Director and some other administrative support such as hotel bookings, travel arrangementsScreening telephone calls, enquiries and requests, and handling them when appropriate for MD, FD and National Sales Manager. Organising and maintaining diaries and making appointmentsDealing with correspondence and writing letters, taking dictation and minutes at meetingsHandle all the logistics of travel for MDArrange functions.Organising and attending meetings, and ensuring the manager is well-prepared for meetingsDealing with incoming mail, faxes and postProducing documents, briefing papers, reports and presentationsAll MD’s personals General office dutiesAssisting MarketingCo-ordinating 2 x Meeting Rooms, Demo Room and Main Board Room

• Exports Administrator/ Secretary to the Channel Manager and two African Channel Managers.

  • Mar 2004 - Aug 2007

  Processing of ORD's and worksheetsTracking of ORD's from France and LocallyOXO quotation for now until everyone is trained on the Actis quoting tool, View quotes and repair quotationsHandling customer queries/ customer care provide feedbackScreening incoming calls and emails for managementCommercial Invoicing on all ORD's processed Pro-Forma InvoicingCompleting Instructions on Letter of CreditsBooking of flights, accommodation, arranging Conferences and payments Recording ORD's processed on a daily basis and GPFilling of quotes, ORD's and Commercial InvoicesProcessing of ORD's and worksheetsArranging shipment of equipmentMinutes of meetingFollowing up on payments for orders processed/Assisting with account queriesExport data monthly report to AltronIncoterms 2000 and SARSAdministration of F178 forms to the bankAdministration of PR and cheque requisitionsArranging Inspection (BIVAC and Intertek)Screening incoming calls & e-mailCo-ordinating of diariesAdministration of F178 forms to the bank