Madalyn Bonzella

Dockhand at Annapolis City Marina
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Contact Information
Location
Columbia, South Carolina, United States, US

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Experience

    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Dockhand
      • May 2022 - Present

      - Answered incoming calls daily while maintaining a professional manner to collect information regarding customers' questions and complaints. - Delivered high-quality customer service while assisting customers.- Maintained an extremely safe environment while handling hazardous waste and highly flammable liquids including gasoline and diesel.- Handled hundreds of cash and credit card transactions daily totaling around $10,000-$15,000 and engaged in taking deposits to the bank. - Answered incoming calls daily while maintaining a professional manner to collect information regarding customers' questions and complaints. - Delivered high-quality customer service while assisting customers.- Maintained an extremely safe environment while handling hazardous waste and highly flammable liquids including gasoline and diesel.- Handled hundreds of cash and credit card transactions daily totaling around $10,000-$15,000 and engaged in taking deposits to the bank.

    • Real Estate
    • 1 - 100 Employee
    • Caregiver
      • Jun 2018 - Present

      - Established a positive environment while responsibly adhering to parents’ strict instructions regarding meal restrictions, chores that needed to be completed, and screen time.- Managed housekeeping duties including pet care, vacuuming, and mopping for two families. - Advised and tutored four children under the age of 12 on assignments and homework while advancing their reading, writing, decision-making, and problem-solving skills.- Prepared healthy meal plans for two families of children ranging from age two to 12.

    • United States
    • Food and Beverage Services
    • 100 - 200 Employee
    • Ice Cream Server
      • Nov 2019 - Aug 2021

      - Delivered exceptional customer service for customers entering and exiting the establishment with an easy-going, calm, and professional attitude. - Supported the company in hiring new employees and trained four hired employees on company policies, guidelines, and procedures. - Sustained a safe environment while upholding all local and state Covid-19 safety regulations by enforcing rules within the establishment and increasing cleanliness. - Delivered exceptional customer service for customers entering and exiting the establishment with an easy-going, calm, and professional attitude. - Supported the company in hiring new employees and trained four hired employees on company policies, guidelines, and procedures. - Sustained a safe environment while upholding all local and state Covid-19 safety regulations by enforcing rules within the establishment and increasing cleanliness.

    • United States
    • Primary and Secondary Education
    • Volunteer
      • Sep 2018 - Jun 2020

      - Held a safe and loving environment in classrooms ranging from ages four to 20 with developmental disabilities while assisting the students with mastering new skills.- Provided one-on-one attention to students who needed extra assistance with reading and writing while maintaining control over the rest of the 30 students in the class.- Organized and participated in a Halloween party for 10+ classrooms ranging of all ages. - Held a safe and loving environment in classrooms ranging from ages four to 20 with developmental disabilities while assisting the students with mastering new skills.- Provided one-on-one attention to students who needed extra assistance with reading and writing while maintaining control over the rest of the 30 students in the class.- Organized and participated in a Halloween party for 10+ classrooms ranging of all ages.

Education

  • University of South Carolina
    Bachelor of Business Administration - BBA, Risk Management and Insurance
    2021 - 2025

Community

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