Madalyn Bonzella
Dockhand at Annapolis City Marina- Claim this Profile
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Bio
Experience
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Annapolis City Marina
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United States
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Dockhand
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May 2022 - Present
- Answered incoming calls daily while maintaining a professional manner to collect information regarding customers' questions and complaints. - Delivered high-quality customer service while assisting customers.- Maintained an extremely safe environment while handling hazardous waste and highly flammable liquids including gasoline and diesel.- Handled hundreds of cash and credit card transactions daily totaling around $10,000-$15,000 and engaged in taking deposits to the bank. - Answered incoming calls daily while maintaining a professional manner to collect information regarding customers' questions and complaints. - Delivered high-quality customer service while assisting customers.- Maintained an extremely safe environment while handling hazardous waste and highly flammable liquids including gasoline and diesel.- Handled hundreds of cash and credit card transactions daily totaling around $10,000-$15,000 and engaged in taking deposits to the bank.
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Self-employed
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Real Estate
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1 - 100 Employee
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Caregiver
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Jun 2018 - Present
- Established a positive environment while responsibly adhering to parents’ strict instructions regarding meal restrictions, chores that needed to be completed, and screen time.- Managed housekeeping duties including pet care, vacuuming, and mopping for two families. - Advised and tutored four children under the age of 12 on assignments and homework while advancing their reading, writing, decision-making, and problem-solving skills.- Prepared healthy meal plans for two families of children ranging from age two to 12.
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sweetFrog Frozen Yogurt
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United States
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Food and Beverage Services
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100 - 200 Employee
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Ice Cream Server
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Nov 2019 - Aug 2021
- Delivered exceptional customer service for customers entering and exiting the establishment with an easy-going, calm, and professional attitude. - Supported the company in hiring new employees and trained four hired employees on company policies, guidelines, and procedures. - Sustained a safe environment while upholding all local and state Covid-19 safety regulations by enforcing rules within the establishment and increasing cleanliness. - Delivered exceptional customer service for customers entering and exiting the establishment with an easy-going, calm, and professional attitude. - Supported the company in hiring new employees and trained four hired employees on company policies, guidelines, and procedures. - Sustained a safe environment while upholding all local and state Covid-19 safety regulations by enforcing rules within the establishment and increasing cleanliness.
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Central Special School
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United States
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Primary and Secondary Education
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Volunteer
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Sep 2018 - Jun 2020
- Held a safe and loving environment in classrooms ranging from ages four to 20 with developmental disabilities while assisting the students with mastering new skills.- Provided one-on-one attention to students who needed extra assistance with reading and writing while maintaining control over the rest of the 30 students in the class.- Organized and participated in a Halloween party for 10+ classrooms ranging of all ages. - Held a safe and loving environment in classrooms ranging from ages four to 20 with developmental disabilities while assisting the students with mastering new skills.- Provided one-on-one attention to students who needed extra assistance with reading and writing while maintaining control over the rest of the 30 students in the class.- Organized and participated in a Halloween party for 10+ classrooms ranging of all ages.
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Education
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University of South Carolina
Bachelor of Business Administration - BBA, Risk Management and Insurance