Experience

Arighi Bianchi

• United Kingdom
• Furniture
• 1 - 100 Employee

• Digital Marketing Executive

  • Nov 2020 - Present



Beauty Works

• Retail
• 1 - 100 Employee

• Customer Service

  • Feb 2020 - Sep 2020



The PR Boutique (UK)

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Office Support Assistant

  • Oct 2018 - Feb 2020

  • Draft writing releases to send to clients• Setting up competitions • Scheduling posts on their socials• Helping out the team with any jobs they need a hand with



FITISM LTD

• United Kingdom
• Health, Wellness & Fitness

• Customer Relations Manager

  • Apr 2017 - Feb 2020

  • Managing the reception and smoothie bar team and making sure we are fully stocked• Responding to membership queries, rearranging any appointments and answering questions the clients may have using MindBody system• Knowing all clients by name and knowing their favourite smoothie• Key skills gained were excellent customer service skills and problem solving.



Piccolino Restaurant

• United States
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Jul 2016 - Apr 2017

  - Managing the bookings so the day and evening run smoothly- Answering the phones in a polite manner and doing the best I can to meet the customers needs

• Office Support

  • Oct 2015 - Dec 2015

  • Attending meetings with suppliers, media buyers and the football team in which the company sponsor • Attending events for our sponsorship such as football matches and charity events• Greeting customers as they entered the store and ensuring a high level of customer service was provided• Key skills gained were excellent interpersonal skills and time management



Bijoux Banus

• Spain
• Restaurants

• Bar tender

  • May 2015 - Aug 2015

  • Taking drinks orders and making cocktails• Processing payments• Key skills gained were working under pressure, customer service and complaint handling



Mottram Hall, Q Hotels

• Food and Beverage Assistant

  • Feb 2015 - May 2015

  • Setting up the bar• Cash float management• Maintaining stock levels• Answering the telephone and taking table bookings• Taking orders and serving food and drinks • Making cocktails• Processing payments• Key skills gained were always upholding a professional manner with VIP guests and personal responsibility



Alderley Edge Hotel

• United Kingdom
• Hospitality

• Reservation Receptionist

  • Jul 2013 - Jul 2013

  • Helping with check-ins and check-outs and restaurant reservations• Attending to guests requests • Liaising with the housekeeping team• Key skills gained were how to handling requests, customer service skills and working under pressure.