Lucas Ee Cheng Xuan
Market Research Assistant at Whereto - a research based consultancy- Claim this Profile
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Bio
Credentials
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Melbourne Employability Accelerator Completer Badge
PracteraJul, 2021- Sep, 2024
Experience
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Market Research Assistant
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Apr 2022 - Present
-Links the consumers, customers, and end-users to the marketer through information obtained via data made available through surveys. -Collates data through Microsoft Excel and presents vital and constructive findings through Microsoft PowerPoint. -Obtaining the information used to identify and define marketing opportunities and problems. -Generate, refine, and evaluate marketing actions. -Links the consumers, customers, and end-users to the marketer through information obtained via data made available through surveys. -Collates data through Microsoft Excel and presents vital and constructive findings through Microsoft PowerPoint. -Obtaining the information used to identify and define marketing opportunities and problems. -Generate, refine, and evaluate marketing actions.
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Back End Developer
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Jun 2021 - Present
-Developed functional digital design concepts across various platforms to strengthen the company brand and identity. -Collaborated with marketing, representing the web team to establish project goals, projections and milestones. -Strengthened organisational intranet programs and sub-sites to bolster internal communication strategies. -Implemented website maintenance, content management, updates and security resource tutorials to assist end-user training. -Developed functional digital design concepts across various platforms to strengthen the company brand and identity. -Collaborated with marketing, representing the web team to establish project goals, projections and milestones. -Strengthened organisational intranet programs and sub-sites to bolster internal communication strategies. -Implemented website maintenance, content management, updates and security resource tutorials to assist end-user training.
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Founder
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May 2020 - Present
-Provides Business-to-Business (B2B) and Business-to-Consumer (B2C) services through social media and door-to-door marketing. -Utilises social media to promote its own brand through marketing campaigns. -Recognises various buyers' persona and is able to meet contrasting demands with decisiveness and dedication. -Able to create a unique product with self-sustainable levels of revenue in a relatively new market despite challenges posed by COVID-19. -Supplied to various vendors all over Singapore with a high satisfaction rate by the vendors and customers. Show less
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SAFRA National Service Association
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Singapore
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Recreational Facilities
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100 - 200 Employee
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Marketing Intern
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Feb 2021 - Feb 2021
-Boost publicity through brand development and search engine optimisation -Liaising with clients to discuss partnerships and collaborations -Admin work dealing with enquires, and feedback -Operational work during peak periods -Boost publicity through brand development and search engine optimisation -Liaising with clients to discuss partnerships and collaborations -Admin work dealing with enquires, and feedback -Operational work during peak periods
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Shake Shack
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United States
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Hospitality
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700 & Above Employee
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Service Crew
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Oct 2020 - Feb 2021
-Processing cash, check, and credit card payments using cash registers and digital systems. -Responding to customer complaints and questions, resolving issues where possible. -Using various selling techniques to suggest additional purchases and up-sell to customers. -Keeping work areas, such as food preparation areas, and customer areas clean and organized. -Stocking up work and customer areas with needed supplies. -Assisting with food prep and cooking to fill customer orders. -Processing cash, check, and credit card payments using cash registers and digital systems. -Responding to customer complaints and questions, resolving issues where possible. -Using various selling techniques to suggest additional purchases and up-sell to customers. -Keeping work areas, such as food preparation areas, and customer areas clean and organized. -Stocking up work and customer areas with needed supplies. -Assisting with food prep and cooking to fill customer orders.
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Service Crew
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Dec 2017 - Apr 2018
-Processing cash, check, and credit card payments using cash registers and digital systems. -Responding to customer complaints and questions, resolving issues where possible. -Using various selling techniques to suggest additional purchases and up-sell to customers. -Keeping work areas, such as food preparation areas, and customer areas clean and organized. -Stocking up work and customer areas with needed supplies. -Assisting with food prep and cooking to fill customer orders. -Processing cash, check, and credit card payments using cash registers and digital systems. -Responding to customer complaints and questions, resolving issues where possible. -Using various selling techniques to suggest additional purchases and up-sell to customers. -Keeping work areas, such as food preparation areas, and customer areas clean and organized. -Stocking up work and customer areas with needed supplies. -Assisting with food prep and cooking to fill customer orders.
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Education
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2021 - 2023
University of Melbourne
Bachelor of Commerce - BCom, Finance and Economics -
2020 - 2021
Monash College
Diploma of Business (Commerce), Business/Commerce, General -
2016 - 2017
Yishun Junior College
GCE 'A' Levels, Physical Sciences -
2012 - 2015
St. Gabriel's Secondary
GCE 'O' Levels, Physical Sciences -
2006 - 2011
Mee Toh School
PSLE, Physical Sciences
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