Software Development Team Lead

• Oct 2021 - Present

Analyst/Programmer

• May 2013 - Oct 2021

Analyst Duties:• Assess business needs of customers and articulate those needs with specific objectives in project scopes. • Engage in continual learning to provide customers with up to date technical knowledge to produce robust systems and solutions.• Create and maintain the product backlog and conduct regular meetings with the development team.• Establish sound relationships with customers and regularly communicate project progress.• Prepare system documentation outlining the scope / requirements of the proposed solution for the project.• Prepare design documentation outlining how the system will achieve the objectives of the customer’s requirements.Development Duties:• Create reliable software solutions.• Thoroughly test solutions to ensure a high standard of code is achieved within all of our code bases.• Communicate with customers to troubleshoot user experience issues.• Improve on performance deficiencies.• Create system documentation to support both technical staff and end users. Show less

Accountancy Firm - Administration

• Jan 2009 - Dec 2012