Experience

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  .............................

  • LOOKING FOR NEW ROLE

    • Apr 2009 - Present

    VARIOUS CONSULTANCY PROJECTS - eg: MEMORIES - B2B concept / Parent Training / Retail Agency Concept

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  Hillier Fox

  • Reading, Berks

  • Director

    • Jan 2003 - Mar 2009
    • Reading, Berks

    SME specialist in property development and refurbishment. ROLE - To take business to level whereby long-term the business could be sold.ACHIEVEMENTS -Improved profitability by 12%-Wrote 5 year business plan/Introduced systemized process and work flow with customer feedback inherent in system, w...

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  ARAMARK plc UK

  • Customer Services Director

    • Feb 1996 - Dec 2002

    ROLE -To instil core values and principles of retailing into UK business – changing company ethos from fee-based revenue to profit generation ACHIEVEMENTS Developed new types of restaurant/ beverage service/soft facility service to increase new client business /develop current bu...

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  Hill Riley

  • Reading, Berks

  • Founder & Managing Consultant

    • Jan 1988 - Feb 1996
    • Reading, Berks

    Business development consultancy specialising in retail foodservice industry – Clients such as BAA, Grand Met, P & O, Sutcliffe Catering, etc., encompassing strategic planning, market assessment, market research, project leadership, new product & service development, writing tenders. A...

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  Grand Metropolitan

  • LONDON UK

  • Director & General Manager - Food Courts

    • 1986 - 1988
    • LONDON UK

    .•Responsible for ..... market evaluation & exploitation including new business development/negotiation with major PLC’s such as Tesco/Heron for new sites.•Total responsibility for all aspects of food-court operations to achieve bottom-line profit. ACHIEVEMENTS •Preparation of strategic mark...

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  British Airports Authority

  • GATWICK AIRPORT, UK

  • Head of Catering Development

    • Nov 1984 - Aug 1986
    • GATWICK AIRPORT, UK

    Strategic and tactical development of retail and staff catering within all UK BAA Airport terminals including opening of Heathrow T4. Oversaw all development from scratch of Gatwick N terminal and Stansted. Evaluation of contract tenders Set and controlled Service Level agreements for all UK fac...

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  Allied Lyons

  • Senior Brand Manager

    • 1982 - 1984

    Senior Category Manager – CoffeeACHIEVEMENTS •Major re-launch - Lyons loose coffee range – giving highest ever recorded brand share of 42%•Re-launch Tetley coffee bags – achieving market domination with 96% brand share

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  Trusthouse Forte

  • From Marketing Asst through 3 roles to Sales & Marketing Manager

    • 1978 - 1982