Lorraine Copes
Founder and CEO at Be Inclusive Hospitality- Claim this Profile
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Lerato Marema
I took up three free starter career coaching sessions with Lorraine at the beginning of the pandemic and was wowed by her professionalism and ability to help guide my thinking and identify career goals. Lorraine was able to quickly help me identify areas of development and a strategy for clearly defining and achieving short, medium and long term goals. Lorraine certainly knows her area of expertise and is able to use her professional experience combined with coaching skills to help professionals achieve their goals. I’ve recommended Lorraine to other colleagues who have also taken up her coaching services. Would certainly recommend her to anyone in search of an efficient and effective career coach to help take you to the next level.
LinkedIn User
Lorraine is wonderful to work with, and has exceptional expertise in leadership, coaching and mentoring. She consistently demonstrated a solid work ethic at Gordon Ramsay Group a dedication to success. Lorraine played a vital role in forming the procurement department at the Gordon Ramsay Group and has shown great results on cost savings year on year. Lorraine has made key improvements within procurement function and set up long terms strategies for smooth functioning of the business. She’s very knowledgeable and process driven. As a leader, Lorraine earns my highest recommendation.
Sushma Rao
Lorraine is extremely competent and a dedicated individual. We have worked very closely for 3 years at Gordon Ramsay Restaurants Limited. Lorraine has been a key person in organisation. I would highly recommend Lorraine for her leadership and coaching others to achieve goals Sushma
Lerato Marema
I took up three free starter career coaching sessions with Lorraine at the beginning of the pandemic and was wowed by her professionalism and ability to help guide my thinking and identify career goals. Lorraine was able to quickly help me identify areas of development and a strategy for clearly defining and achieving short, medium and long term goals. Lorraine certainly knows her area of expertise and is able to use her professional experience combined with coaching skills to help professionals achieve their goals. I’ve recommended Lorraine to other colleagues who have also taken up her coaching services. Would certainly recommend her to anyone in search of an efficient and effective career coach to help take you to the next level.
LinkedIn User
Lorraine is wonderful to work with, and has exceptional expertise in leadership, coaching and mentoring. She consistently demonstrated a solid work ethic at Gordon Ramsay Group a dedication to success. Lorraine played a vital role in forming the procurement department at the Gordon Ramsay Group and has shown great results on cost savings year on year. Lorraine has made key improvements within procurement function and set up long terms strategies for smooth functioning of the business. She’s very knowledgeable and process driven. As a leader, Lorraine earns my highest recommendation.
Sushma Rao
Lorraine is extremely competent and a dedicated individual. We have worked very closely for 3 years at Gordon Ramsay Restaurants Limited. Lorraine has been a key person in organisation. I would highly recommend Lorraine for her leadership and coaching others to achieve goals Sushma
Lerato Marema
I took up three free starter career coaching sessions with Lorraine at the beginning of the pandemic and was wowed by her professionalism and ability to help guide my thinking and identify career goals. Lorraine was able to quickly help me identify areas of development and a strategy for clearly defining and achieving short, medium and long term goals. Lorraine certainly knows her area of expertise and is able to use her professional experience combined with coaching skills to help professionals achieve their goals. I’ve recommended Lorraine to other colleagues who have also taken up her coaching services. Would certainly recommend her to anyone in search of an efficient and effective career coach to help take you to the next level.
LinkedIn User
Lorraine is wonderful to work with, and has exceptional expertise in leadership, coaching and mentoring. She consistently demonstrated a solid work ethic at Gordon Ramsay Group a dedication to success. Lorraine played a vital role in forming the procurement department at the Gordon Ramsay Group and has shown great results on cost savings year on year. Lorraine has made key improvements within procurement function and set up long terms strategies for smooth functioning of the business. She’s very knowledgeable and process driven. As a leader, Lorraine earns my highest recommendation.
Sushma Rao
Lorraine is extremely competent and a dedicated individual. We have worked very closely for 3 years at Gordon Ramsay Restaurants Limited. Lorraine has been a key person in organisation. I would highly recommend Lorraine for her leadership and coaching others to achieve goals Sushma
Lerato Marema
I took up three free starter career coaching sessions with Lorraine at the beginning of the pandemic and was wowed by her professionalism and ability to help guide my thinking and identify career goals. Lorraine was able to quickly help me identify areas of development and a strategy for clearly defining and achieving short, medium and long term goals. Lorraine certainly knows her area of expertise and is able to use her professional experience combined with coaching skills to help professionals achieve their goals. I’ve recommended Lorraine to other colleagues who have also taken up her coaching services. Would certainly recommend her to anyone in search of an efficient and effective career coach to help take you to the next level.
LinkedIn User
Lorraine is wonderful to work with, and has exceptional expertise in leadership, coaching and mentoring. She consistently demonstrated a solid work ethic at Gordon Ramsay Group a dedication to success. Lorraine played a vital role in forming the procurement department at the Gordon Ramsay Group and has shown great results on cost savings year on year. Lorraine has made key improvements within procurement function and set up long terms strategies for smooth functioning of the business. She’s very knowledgeable and process driven. As a leader, Lorraine earns my highest recommendation.
Sushma Rao
Lorraine is extremely competent and a dedicated individual. We have worked very closely for 3 years at Gordon Ramsay Restaurants Limited. Lorraine has been a key person in organisation. I would highly recommend Lorraine for her leadership and coaching others to achieve goals Sushma
Experience
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Be Inclusive Hospitality
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United Kingdom
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Hospitality
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1 - 100 Employee
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Founder and CEO
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Jun 2020 - Present
Be Inclusive Hospitality is a not-for-profit organisation, building a thriving community to accelerate race equity within hospitality, food and drink. With a fast-growing community of 8,000+, the mission is delivered through:- 🔸Supporting professional development and well-being initiatives for under represented groups 🔸Providing education and resources for businesses on all matters equity, diversity and inclusion 🔸Collaborating with businesses to deliver equitable initiatives Show less
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Slinger
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United States
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Sporting Goods Manufacturing
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1 - 100 Employee
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Advisory Board Member
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Oct 2023 - Present
Old systems for finding work or workers in hospitality are over. Slinger is a job platform offering fun and fair hospitality shifts to side-hustlers, students and hospitality professionals around the UK. We offer the fairest pay and easiest way to get hospitality work in Britain. For Slinger businesses, the platform is revolutionising the hiring process. In an era when the CV is dead, Slinger vets potential workers by video, gets rid of advertised shifts on an average of 60 seconds, and gives budding and booming businesses an efficient way to attract full-time staff if they later need it. Our platform ensures businesses get quality workers without dealing with frustrating hiring roadblocks. Show less
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Black Business Magazine
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United States
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Advertising Services
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Food & Drink Editor
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Sep 2023 - Present
Black Business Magazine is a premier quarterly print publication and online platform dedicated to showcasing the extraordinary achievements and experiences of the Black business community. The stories have a focus on inspiration, empowerment, and celebration. Black Business Magazine is a premier quarterly print publication and online platform dedicated to showcasing the extraordinary achievements and experiences of the Black business community. The stories have a focus on inspiration, empowerment, and celebration.
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Wine and Spirit Trade Association
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United Kingdom
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Food and Beverage Services
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1 - 100 Employee
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Board Member
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Jul 2023 - Present
The WSTA represents over 300 companies producing, importing, exporting, transporting and selling wines and spirits in the United Kingdom. WSTA members range from major retailers, brand owners and wholesalers to fine wine and spirit specialists, logistics and bottling companies, and low and no alcohol producers. The WSTA represents over 300 companies producing, importing, exporting, transporting and selling wines and spirits in the United Kingdom. WSTA members range from major retailers, brand owners and wholesalers to fine wine and spirit specialists, logistics and bottling companies, and low and no alcohol producers.
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Jemison Consultancy Limited
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Hospitality
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Hospitality Consultant & Coach
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Sep 2020 - Present
I am passionate about driving businesses towards greater profitability by harnessing the power of strategic partnerships and optimising supply chain efficiencies. My expertise lies in identifying and forging valuable alliances that create mutually beneficial opportunities for growth and success. As a coach, I assist women in their journey towards achieving clarity, self-improvement, and unwavering confidence. Through personalised 1-to-1 coaching sessions and empowering group coaching sessions, I help leaders overcome challenges, enhance their decision-making capabilities, and unlock their full potential. Show less
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The Wolseley Hospitality Group
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United Kingdom
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Hospitality
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100 - 200 Employee
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Director of Procurement
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May 2019 - Sep 2020
Responsible for group procurement, supply chain, quality assurance and inventory system. Spend responsibility £17 Million +, across 7 restaurants. Leadership and development for a team of 5. Category responsibility including, food, beverage, non food, utilities, operational stock and services. Responsible for group procurement, supply chain, quality assurance and inventory system. Spend responsibility £17 Million +, across 7 restaurants. Leadership and development for a team of 5. Category responsibility including, food, beverage, non food, utilities, operational stock and services.
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Gordon Ramsay Restaurants
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United Kingdom
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Hospitality
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500 - 600 Employee
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Procurement Director
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Aug 2016 - Nov 2018
Executive team member, responsibility for team leadership (6), group procurement, quality assurance and epos systems. Spend responsibility £20 Million+, across 14 restaurants. Design and implementation of the Procurement and Supply Chain strategy, including resource, policy, process, inventory systems. Delivery of 7.5% cost benefits and up to 3% Gross Profit improvements within a 24-month period. Creation of a supply chain assurance program, achieving 100% supplier buy-in. Ensured a balanced approach to supplier contracts was adopted, to include operational (training, incentive, educational trips), marketing (marketing pots, digital support), and cost savings. Show less
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Shake Shack
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United States
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Hospitality
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700 & Above Employee
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Head of Purchasing & Supply Chain
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Aug 2012 - Jul 2016
Leadership team member, group procurement, quality assurance, supply chain, product development and inventory systems. Spend responsibility of £5.2 Million, across 4 restaurants, team of 2. Development of an international and local supply chain infrastructure to enable market entry into the UK. Project leader for global strategic sourcing, including replicating US proprietary products for the UK launch, and onwards supply across Turkey, Russia and the Middle East. Categories including food, drink, disposables, uniforms and merchandise. Year on year cost reductions exceeding 8% (£420K each year). Implementing service level agreements, consistently delivering 99.8%> on time and in full product supply. Consistently providing procurement and supply chain solutions in keeping with brand standards and financial constraints. Show less
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TGI Fridays
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United States
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Restaurants
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700 & Above Employee
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Purchasing & Supplychain Manager
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Jun 2011 - Jun 2012
Responsible for group food procurement, with spend responsibility of £23 Million, across 52 restaurants. Cost reduction delivered of £400k, despite extreme inflationary pressures. Create, led and managed a new product development process, designed to ensure collaborative working between food development, marketing, quality assurance and procurement teams. Closely managed key distributors and manufacturers to ensure that targets were consistently exceeding 98%> for quality and service levels. Show less
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Greene King
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United Kingdom
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Food and Beverage Services
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700 & Above Employee
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Purchasing Manager
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Dec 2007 - Jun 2011
Member of food procurement team, with spend responsibility of £26 Million, across 600 pub/restaurants. Tender and review of 75% of budgeted spends delivering a £1.2 Million saving within 18 months. Design and implementation of a supplier engagement process allowing for continuous product and price benchmarking. Leader of several commercial marketing projects to drive product sales through supplier support, incentives to guest, staff, and brand awareness. Project Leader for Stock Risk Team, responsible for pro-actively and re-actively removing stock risk from the business. Write off reduced by 60%. (£140,000). Show less
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Schneider Electric
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Senior Buyer
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Mar 2006 - Dec 2007
Member of non-production purchasing team, with spend responsibility of £15 Million, across 8 sites. Delivery of cost savings totaling £213K, by tendering and consolidation of agreements Promoted from Buyer to Senior Buyer within 9 months. Member of non-production purchasing team, with spend responsibility of £15 Million, across 8 sites. Delivery of cost savings totaling £213K, by tendering and consolidation of agreements Promoted from Buyer to Senior Buyer within 9 months.
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Elior France
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France
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Food and Beverage Services
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700 & Above Employee
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Buyer
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Mar 2004 - Feb 2006
Member of procurement team, with spend responsibility of £12 Million, across 700 restaurants. Delivering cost savings of £292K, through leading working parties to establish business needs, and influencing to ensure group wide buy-in. Member of procurement team, with spend responsibility of £12 Million, across 700 restaurants. Delivering cost savings of £292K, through leading working parties to establish business needs, and influencing to ensure group wide buy-in.
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Punch (Taverns)
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United Kingdom
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Food Forecast Analyst
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Jul 2002 - Sep 2003
Management of supply for core food items, from distributors and suppliers, in line with 26 menu changes and 10 promotions each year across 700 restaurants. Creation and provision of forecasts to key internal and external stakeholders. Responsible for write off risk minimisation through the review of redundant stock with the menu development and marketing teams to utilise within the business before shelf life expiry. Management of supply for core food items, from distributors and suppliers, in line with 26 menu changes and 10 promotions each year across 700 restaurants. Creation and provision of forecasts to key internal and external stakeholders. Responsible for write off risk minimisation through the review of redundant stock with the menu development and marketing teams to utilise within the business before shelf life expiry.
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Education
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Wine & Spirit Education Trust
WSET Level 2 Award in Wines, Merit -
Animas Centre for Coaching
Diploma, Transformational Coaching -
CIPS - The Chartered Institute of Procurement & Supply
MCIPS, Procurement & Supply Chain -
Wine & Spirit Education Trust
WSET Level 1 Award in Wines, Pass -
Aston University
Bachelors of Science, Logistics -
Cadbury College
A-Levels, Psychology, Computing and Media Studies