Lori K.

Plan Administrator at The Alberta School Employee Benefit Plan (ASEBP)
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English -

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Credentials

  • Interior Design Tech
    NAIT (Northern Alberta Institute of Technology)

Experience

  • The Alberta School Employee Benefit Plan (ASEBP)
    • Canada
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Plan Administrator
      • Apr 2021 - Present

    • Clinical Services Support
      • Jan 2021 - Apr 2021

    • ARTA Benefit Plan Administrator
      • Jul 2019 - Dec 2020

      Coordinated administrative activities, including address, phone number and email contact updates, with ARTA head office.Processed enrollments quickly and accurately.Assisted with data cleanup activities as required.Provided ongoing support to Benefit Plan Coordinators.Worked collaboratively with team members to improve ARTA administrative work processes.Provided benefit information and guidance to potential and existing plan members in order to help them identify, understand and make informed decisions regarding their benefit coverage and plan options.Assisted with processing ARTA application forms, including accurate and timely data entry of plan member and dependent enrolment, benefit and coverage information, and transaction and change requests.Corrected information discrepancies, providing support, and maintaining data integrity and accuracy.Supported processes and adherence to policies.Participated in information and training initiatives.Met with and took phone calls from plan members to discuss coverage, plan changes and eligibility.Generated correspondence for various ARTA-related processes and issues.Responsible for various administrative tasks as required by the ARTA team. Show less

  • Alberta Blue Cross
    • Canada
    • Insurance
    • 700 & Above Employee
    • Member Online Claims Coordinator
      • Oct 2013 - Jul 2019

      Processing and adjusting claims of various benefit plans submitted online by Alberta Blue Cross membersAnswering emails from members regarding their claimsWork from home position as of November 2017.

    • Quality Assurance Coordinator
      • Sep 2012 - Sep 2013

      Process refund cheques, initiate collections, correct sigma claim line errors, electronic & paper claim adjustments, etc.

    • Health Spending Account Claims Assessor
      • Sep 2010 - Aug 2012

    • Government Programs Claims Assessor
      • Oct 2008 - Aug 2010

    • EHB claims assessor
      • Oct 2007 - Oct 2008

  • Please Mum
    • Apparel & Fashion
    • 1 - 100 Employee
    • Retail Sales Associate
      • Nov 2006 - Oct 2007

      Retail sales, restocking store, customer service, cash register operation Retail sales, restocking store, customer service, cash register operation

  • La Senza
    • Retail
    • Retail Sales Associate
      • Aug 2005 - Nov 2006

      Retail sales, customer service, store merchandising, cash register operation Retail sales, customer service, store merchandising, cash register operation

Education

  • NAIT (Northern Alberta Institute of Technology)
    Certificate, Medical Terminology
  • CDI college Edmonton
    Certificate with honors, Medical Office Management/Administration
    2006 - 2007
  • Grant MacEwan University
    Certificate, Medical terminology
    2005 - 2006
  • NAIT (Northern Alberta Institute of Technology)
    Certificate, Interior Design Technology
    1992 - 1994

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