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Bio

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Lisa Potter is a seasoned insurance professional with extensive experience in customer service, claims processing, and training. She has a strong background in Microsoft Office and has worked with various insurance companies, including Novant Health and GMAC Insurance. With a degree in Public Relations from East Tennessee State University and a Master's degree in Professional Communication, Lisa has honed her skills in negotiation, public speaking, and editing. Lisa currently works as an Advanced Medical Support Assistant at James H Quillen VA Med Ctr Lib, where she assists veterans with appointments, medical issues, and overall health concerns.

Experience

  • James H Quillen Va Med Ctr Lib
    • Johnson City, Tennessee Area
    • Advanced Medical Support Assistant
      • Mar 2014 - Present
      • Johnson City, Tennessee Area

      I thoroughly love my career. I assist Veterans on a daily basis with appointments, medical issues and over all health issues.

  • Novant Health
    • Winston Salem, North Carolina
    • Insurance Verification
      • Jun 2013 - Mar 2014
      • Winston Salem, North Carolina

      * Responsible for verifying insurance for patients.* Extensive experience dealing with all forms of insurance including but not limited to United Healthcare, Cigna, Medicare, Medicaid, Blue Cross Blue Shield and Tricare amongst others. * Ten years customer service experience in call center type o...

  • GMAC Insurance
    • Winston Salem North Carolina
    • Senior Claims Representative
      • Jan 2004 - Feb 2013
      • Winston Salem North Carolina

      * Prepare and submit files for Bio-Mechanical review * Process injury claims and personal automobile claims for minor injuries to fatalities * Secure information from the insured and claimants regarding claims * Responsible for claims from initial filing until closure * Licensed in NC, FL and ...

    • Production Assistant
      • Jun 2002 - Oct 2003

      * Responsible for Production Assistant task from 4:00 am to 1:00 pm * Special projects including: NASCAR Family day and Chamber of Commerce dinners * Edited stories for newscasts * Set up equipment, operating cameras, audio boards, cued reporters and anchors * Developed insert tables, charts an...

Education

  • 2001 - 2003
    East Tennessee State University
  • 1997 - 2001
    East Tennessee State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health, Wellness and Fitness”

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