Experience

Sharp Group LTD
• Advertising Services
• 1 - 100 Employee
• Digital Marketing Intern

  • Jun 2023 - Present


BlueMagic Group International

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Sales Consultant

  • Jan 2022 - Jul 2022

  I was responsible for driving business growth within the company by developing a network of contacts in the hair transplantation and plastic surgery field to attract new patients worldwide; Responsible for meeting and exceeding both individual and team goals and metrics through outbound prospecting efforts; Used different prospecting databases and tools in order to then proactively identify key contacts and target clients; Qualified opportunities in order to ensure they would convert into forecasted sales pipeline. Show less



SPEEEX

• Technology, Information and Internet
• 100 - 200 Employee

• Customer Service Representative

  • Jan 2021 - Jan 2022

  Answered or making calls to clients to learn about and address their needs, complaints, or other issues with products or services; Responded efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued; Engaged in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed; Built lasting relationships with clients based on trust and reliability. Answered or making calls to clients to learn about and address their needs, complaints, or other issues with products or services; Responded efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued; Engaged in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed; Built lasting relationships with clients based on trust and reliability.



Seal Skin Covers Company

• Sales Representative

  • Feb 2019 - Oct 2020

  Answered inbound calls courteously and efficiently; Obtains client information by answering telephone calls; interviewing clients; verifying information; Informs clients by explaining procedures; answering questions; providing information; Generated customer interest in the services or products offered by the company; Provide personalized customer service by responding to the needs of the customers; Ensure feedback from the customer to further improve the customer services. Show less



Artmotion

• Telecommunications
• 1 - 100 Employee

• Translator

  • Feb 2017 - Apr 2018

  Translated and prepared subtitles for movies and documentaries (English to Albanian); Ensured translated texts conveys original meaning and tone; Proofread and edited final translated versions; Enforce various translation-quality standards to ensure legal and ethical obligations were met. Translated and prepared subtitles for movies and documentaries (English to Albanian); Ensured translated texts conveys original meaning and tone; Proofread and edited final translated versions; Enforce various translation-quality standards to ensure legal and ethical obligations were met.



AAB Riinvest University

• Education Administration Programs
• 1 - 100 Employee

• Translator

  • Jan 2016 - Jan 2017

  Provided accurate translations Albanian to English language of the master's thesis of AAB graduates; Proofread translated texts for grammar, spelling and punctuation accuracy; Read given material and research industry-specific terminology; Attended meetings to translate discussions; Guided and translated for the international delegations visiting AAB University; Provided assistance in running day-to-day operations. Provided accurate translations Albanian to English language of the master's thesis of AAB graduates; Proofread translated texts for grammar, spelling and punctuation accuracy; Read given material and research industry-specific terminology; Attended meetings to translate discussions; Guided and translated for the international delegations visiting AAB University; Provided assistance in running day-to-day operations.