Experience

Raiys
• Germany
• Medical Equipment Manufacturing
• 1 - 100 Employee
• Office Manager

  • Jun 2023 - Present


Safer Sphere

• United Kingdom
• Construction
• 1 - 100 Employee

• H & S Consultant / Business Administrator

  • Sep 2014 - Apr 2023

  end date end date



PartyLite

• United States
• Manufacturing
• 700 & Above Employee

• Consultant

  • Feb 2014 - Sep 2014

  Home shopping Consultant Home shopping Consultant



FSH Maintenance Ltd

• Client Relationship Manager

  • Jan 2013 - Sep 2014

  • Operational delivery of contracted services • Document and champion client needs into the business collaborating with the commercial, operational, legal and management teams • Ensuring that all account management is carried out in a timely and professional manner • Identifying and acting on upon ‘operational feedback’ to address training and process education of 3rd party resellers • Acting as a point of escalation for outstanding issues • Collaborate with commercial teams to deliver on the strategic account plans • Understand, in conjunction with the Partner, the Customer’s business critical services. • Identification and quantifying of risks, single points of failure with the infrastructure and relating this back to the Customer’s business. • Continual measurement of availability of the Services to identify any potential risks and mitigate these as early as possible to minimise any adverse impact • As required, work with the Partner and the company to realise a joined up approach to drive continuous improvement. • Undertake and manage Service Level management reviews. • Where required be an escalation point for Incidents and Change Requests. • Ensure that all front and back office customer support teams are aware of the project and that these teams fully understand what support is required own the order management process. • Provide a single point of contact and take ownership for all service requests from the Partner. Show less



The Body Shop at Home

• United States
• Wellness and Fitness Services

• Consultant

  • Feb 2014 - Jul 2014

  Home shopping Consultant Home shopping Consultant



Upholland Propery Services

• United Kingdom
• Construction
• 1 - 100 Employee

• Office Manager

  • Aug 2012 - Jan 2013

  • Day to day administration of contracts / operations • Diary management of operatives • Collation, analysis and reporting of service level agreements and targets • Report monthly / weekly statistics to agreed timescales • Assist contractors in the completion of their PQQ / CDM applications • Responsible for ensuring all sub contractors are compliant with pre qualification requirements • Responsible for vetting and auditing sub contractors • Day to day administration of contracts / operations • Diary management of operatives • Collation, analysis and reporting of service level agreements and targets • Report monthly / weekly statistics to agreed timescales • Assist contractors in the completion of their PQQ / CDM applications • Responsible for ensuring all sub contractors are compliant with pre qualification requirements • Responsible for vetting and auditing sub contractors



Jackson Lloyd

• Construction
• 1 - 100 Employee

• • Feb 2011 - Aug 2012

  • Complete the delivery of PQQ’s and tender documents within give time constraints;• Develop and maintain the Commercial teams Central Resource Library• Responsible for ensuring all sub contractors are compliant with pre qualification requirements• Responsible for vetting and auditing sub contractors• Support in preparation and presentation of all documentation for bidsUndertake daily review of OJEU Notices via Tenders Electronic Daily & Email Bulletins

• • Mar 2010 - Jan 2011

  •Responsible for managing a fleet of 323 commercial vehicles and 37 Company cars•Create and implement a fleet management system•Create and implement a training suite for all company vehicle user•Complete Annual Audits of three depots and ensure recommendations are completed•Complete roll out and development of fleet safe working policies to management according to Regulations and Industry standard practices•Collation, analysis and reporting of service level agreements and targets•Report monthly / weekly statistics to agreed timescales•Ensure site budgets are set and in line with business throughput volumes and process•Research, plan, organise and implement projects to improve efficiency of departmental productivity.•Record accident / incident reports – report statistics according to agreed timescales Show less

• • Mar 2008 - Feb 2010

  • Collation, analysis and reporting of service level agreements and targets• Report monthly / weekly statistics to agreed timescales• Complete accident / incident investigations – report statistics according to agreed timescales• Request additional information / supporting documentation and records regarding accidents / incidents from relevant sites• Complete Annual Audits of three depots and ensure recommendations are completed• Complete roll out and development of safe working policies to management according to Regulations and Industry standard practices• Assist in completion of CDM contracts, audits, inspections• Complete CDM Files / applications for contracts• Assist contractors in the completion of their PQQ / CDM applications Show less



Matalan

• United Kingdom
• Retail
• 700 & Above Employee

• General Assistant

  • Aug 2010 - May 2011

  General Assistant at St Helens Store General Assistant at St Helens Store



SSP UK Ltd

• H&S Business Support Co-ordinator

  • Mar 2006 - Mar 2008

  • Ensuring that changes in Health and Safety legislation are reflected in policies, procedures and working practices and that all personnel are trained and / or updated as appropriate • Assisted in development and implementation of Health and Food Safety Management Systems. • Co-ordinate the Health, Safety and Environment Auditors • Develop and implement process and procedures for all 250 units within 23 UK and Republic of Ireland airports • Collation, analysis and reporting of service level agreements and targets • Report monthly / weekly statistics to agreed timescales • Ensure site budgets are set and in line with business throughput volumes and process • Research, plan, organise and implement projects to improve efficiency of departmental productivity. • Record accident / incident reports – report statistics according to agreed timescales • Request additional information / supporting documentation and records regarding accidents / incidents from relevant sites • Review, record EHO reports - Request additional information / supporting documentation and records regarding EHO reports from relevant sites and ensure actions are completed • Collate and record training records for Health and Food Safety and distribute according to agreed timescales • Distribute Health and Food Safety Information as and when required • Take minutes of National Health and Safety meeting and distribute accordingly Show less



Sage Consulting Ltd

• Hong Kong
• Information Technology & Services

• CDM / H+S Leader

  • Dec 2005 - Mar 2006

  • Collate review and audit contractors health and safety documentation for approval to client • Create site files according to Construction (Design and) Management Regulations 1994 • Ensure smooth and efficient documentation control from and to contractors / client for 8500 sites • Responsible for providing smooth and effective support for the Management Team, Client and Health and Safety Advisors • Review, Record accident / incident reports • Request additional information / supporting documentation and records regarding accidents from relevant sites • Distribute accident statistics according to agreed timescales Show less



Allied Bakeries

• United Kingdom
• Food and Beverage Manufacturing
• 700 & Above Employee

• Training Co Ordinator

  • Aug 2005 - Jan 2006

  • Implement a stand alone low maintenance training system • Implement Induction programme for new employees (at all levels) and agency operatives • Implement Induction programme for Contractors (at all levels) • Introduce a core base or hard skills and soft skills trainers for offices, IT support centre and hot plate • Create a training matrix comprising of hard skills, soft skills and health and food safety requirements across all operations at depot level. • Ensure site training budget is set an in line with business throughput volumes and process Show less

• Administration + Stock Control Manager

  • Jun 1999 - Aug 2005

  • Chair health and safety meetings for distribution centre • Responsible for ensuring that changes in health and safety legislation are reflected in procedures and working practices and that all distribution centre personnel are trained and / or updated as appropriate • Responsible for ensuring compliance with Company rules and regulations, responsible for ensuring suitable action taken in events on non-compliance • Assisted in development and implementation of health and Safety Management System within distribution Centre • Conducting weekly / monthly safety audits ensuring any remedial actions / measure’s are implemented • Responsible for ensuring that adherence to agreed systems of work in line with company policy • Liase, control and monitor contractor activity to ensure adherence to company safety rules. • Conduct accident investigations • Produce risk assessments and safe systems of work • Responsible for providing Administration + Stock Control support to management team (12) member’s Warehouse personnel (128 member’s) and head office department’s • Managing a team of 2 supervisor’s, 2 team trainer’s, 6 clerk’s and 3 operative’s across a 24 / 7 rotating shift system • Controlling a budget of £6.5 million • Assisted in development and implementation of Health and Safety “T” card training system. • Ensuring that the distribution centre budget is set and in line with business throughput volumes and process • Implemented a performance management system ensuring that appropriate training, motivation and competencies are to required business standards. • Completed Disciplinary / Grievance Hearings / Investigations as required. • Ensuring that changes in Personnel legislation are reflected in procedures and working practices and that all distribution personnel are trained and / or updated as appropriate • Involved in negotiations with recognised trade unions Show less



Lloyd Fraser Group

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Planning Supervisor

  • Mar 1997 - Mar 1999

  • Managing a team of 2 team trainers and 4 operatives • Deputising for Manager • Responsible for ensuring departments meet set productivity targets according to pick operation requirement’s and volume targets • Research, plan, organise and implement projects to improve efficiency of departmental productivity. • Responsible for development of team trainers and operatives within department. • Managing a team of 2 team trainers and 4 operatives • Deputising for Manager • Responsible for ensuring departments meet set productivity targets according to pick operation requirement’s and volume targets • Research, plan, organise and implement projects to improve efficiency of departmental productivity. • Responsible for development of team trainers and operatives within department.