Experience

Higher Education Case Managers Association (HECMA)

• United States
• Higher Education
• 1 - 100 Employee

• Administrative Coordinator

  • May 2023 - Present

  Handling all financials - quickbooks- reconciling Maintains responsibility for oversight of the membership database in consultation with the President. Ensures records and data are updated and accurate. Coordinates with the Director of Communications & Marketing to maintain and update the website. Oversees the execution of all financial transactions of the association, including making regular deposits and paying all bills in accordance with the annual budget approved by the Leadership Team. Maintains detailed and accurate financial records, including monthly bank reconciliations, budget balances, etc. Runs ad hoc reports as requested by the Vice President, Finance and Operations. Implements financial plans as approved by the Leadership Team and in accordance with the association’s bylaws. Works with Vice President, Conferences and Special Events to coordinate development of conference budget and payment of conference expenses. Coordinates with the Vice President, Finance and Operations to support the annual filings of all required federal and state tax documents on behalf of the association. Reports these filings to the Leadership Team upon completion. Coordinates a biennial audit, to occur in odd years by an independent third party. Coordinates all logistics (travel, securing lodging, meeting rooms, technology, etc.) for meetings of the Leadership Team at mid-year and during the annual conference. Provides Leadership Team with membership and financial updates during monthly conference calls. Keeps all official minutes for association activities, including the annual business meeting and the regular meetings of the Leadership Team. Certifies the final tallies of all association elections and ballot measures. Assists with logistical support for other HECMA events/programs. Serves as Secretary for the association Files all required governmental and state chartering and registration documents on an annual basis. Show less



Alliance of Professionals & Consultants, Inc. (APC)

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Accounts Receivable Coordinator

  • Jun 2022 - Mar 2023

  Laid off Personal experience in maintaining invoices and account statements Ensured streamlined and efficient operations by coordinating with varied contractors and subcontractors Handled a wise array of communication regarding clients and internal employees. Accounts receivables Accounts Payables. Processing Expenses Processing Terminations Reconciliation of bank statements. Extensive use of Excel, Quickbooks, Microsoft, Office Practicum, CMS, Accounts Payable/Receivable, and Billing. Routinely handled confidential data and personal information. Reconciliations Show less



John Hiester Chevrolet

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Assistant Recon Manager

  • Apr 2021 - Jun 2022

  • Management: Experience in time management along with team leadership skills. Training technicians, assisting them with questions, and with concerns. Making sure that all vehicles for the sales team have been performed with top quality work Making sure that each technician has the proper tools needed to succeed. Performing constant training classes on field operations, GM, and leadership skills.• Attending multiple leadership conference to help me as an individual and professionally.• Assisting multiple vendors to make sure that the vehicles are ready to be put on the dealership lots, such as; body repairs, paint, warranties, recalls, windshields, dents, frame damage, wheel repairs, warranty claims, detail and interior repairs.• Responding to multiple calls, emails, texts and personal communication amongst multiple people in a professional and timely matter.• Handled day-to-day operations• Responsible for running the entire RECON Center.• Recruited new hires by attending job fairs, recruiting via online and by social media.• Creating spreadsheets to be able to keep up with daily gross profit, technician hours, and budgets. Show less

• Customer Service Manager

  • Jun 2018 - May 2022

  Service: Experience in serving customers with a positive attitude and a great experience. Creating thorough work orders for the technicians, updating the customers daily while their vehicles were at the establishment, answering phone calls, emails, and helping set up appointments. Management: Experience in time management along with team leadership skills. Training customer advocates, assisting them with questions, and with customers. Making sure that all recalls for the sales team have been performed on their lot vehicles. Making sure that each customer advocate has the proper tools needed to succeed. Performing constant training classes on field operations, GM, and leadership skills. As well as recruiting team members to join our team. Show less



Marshall's Locksmith Service, Inc

• United States
• Retail
• 1 - 100 Employee

• Accounts Receivable Specialist (Temp Job)

  • Mar 2018 - Jun 2018

  Accounts Receivable, Accounts Payable, Marketing for the business, along with assisting in Human Resources. Accounts Receivable, Accounts Payable, Marketing for the business, along with assisting in Human Resources.



Kidzcare Pediatrics PC, NC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Personal Assistant To Chief Executive Officer

  • Jun 2012 - Feb 2018

  Personal experience in managing each site through the process of merging, building, remodeling, or purchasing of new offices/sites. Ensured streamlined and efficient operations by coordinating with varied contractors and subcontractors along with local government entities. Handled a wise array of communication regarding the same and acted as liaison between all parties. Familiarity with zoning, building, and purchasing laws and coding. Event planning for the CEO and CFO of the company by booking hotels, flights, rental cars, conference calls and organizing their daily schedules. Creating power points for meetings along with setting up the conference room to be presentable with coffee, drinks and snacks. Professional experience ranging from talent acquisition and negotiations to legal processes, negotiations, and depositions. I have excellent organizational, project, and time management skills with an eye for detail and a strong sense of urgency and efficiency in completing work provided to me by the CEO. I am highly organized with the ability to perform multiple tasks and handle changing priorities successfully in a fast-paced environment with little direct supervision. Extensive use of Excel, Quickbooks, Microsoft, Office Practicum, CMS, Accounts Payable/Receivable, and Billing. Routinely handled confidential data and personal information. Show less



Wingin' It Bar and Grille

• Bartender

  • Jun 2015 - Jul 2017

  Experience in serving, alcohol consumption, hosting, sanitation, food prep and customer service. Greeting and seating guests along with answering customer questions to ensure every customer was full satisfied with their visit. Experience in serving, alcohol consumption, hosting, sanitation, food prep and customer service. Greeting and seating guests along with answering customer questions to ensure every customer was full satisfied with their visit.



Applebee's Neighborhood Grill + Bar

• United States
• Restaurants
• 700 & Above Employee

• Key Hourly Manager

  • Oct 2011 - Nov 2015

  Managerial: Extensive managerial experience at both new and below-standard Applebee’s locations. Tasked with improving the latter and ensuring that the former was prepared for opening and continued success. Under the direction of Regional and Area Managers, I was moved around the state of North Carolina in order to run various Applebee’s locations. Responsibilities included but not limited to: banking, personnel hiring/firing, portion control, customer service, product quality and efficiency, inventory and ordering, creating an environment for teamwork and profit among my employees. Maintained up to date information to both Area and Regional Managers. Service: Experience in serving, hosting, expoing, being a team leader, front-of-house and back-of-house closing, food prep, and sanitation. Daily requirements while serving include greeting and seating guests, serving with a positive attitude and a smile, answering any questions about the menu, and providing overall satisfaction to customers. Cooperation and teamwork with coworkers and line cooks are mandatory, as well as practicing time management skills while on the serving floor. I was also a Key Hourly Manager at the Applebee's in Wilmington, NC for 2 years. Show less



O'Reilly Auto Parts

• United States
• Retail
• 700 & Above Employee

• Cashier/Delivery

  • Jan 2011 - Sep 2011

  Positions include cashier and delivery. Requirements involve closing out sales behind the register, delivering parts, bagging and loading parts, and safely assisting customers to their vehicles, as well as answering questions with a patient and friendly demeanor. Memorization and adaptation skills were key factors in being successful in these positions due to technological operations and mass amounts of information on products (Cash register, codes, product numbers). Positions include cashier and delivery. Requirements involve closing out sales behind the register, delivering parts, bagging and loading parts, and safely assisting customers to their vehicles, as well as answering questions with a patient and friendly demeanor. Memorization and adaptation skills were key factors in being successful in these positions due to technological operations and mass amounts of information on products (Cash register, codes, product numbers).