Experience

• 

  eXp Realty

  • Licensed Realtor

    • Nov 2022 - Present
• 

  Keller Williams Realty, Inc.

  • Reading, Massachusetts

  • Licensed Realtor

    • Apr 2017 - Jan 2023
    • Reading, Massachusetts
• 

  Freelance

  • Mars, PA

  • Marketing Communications Consultant

    • Sep 2007 - Apr 2017
    • Mars, PA

    Deliver marketing communications support for individuals, businesses and non-profit organizations by providing project-based copywriting, promotional concepts, public relations and marketing materials.

• 

  PNC

  • United States
  • Financial Services
  • 700 & Above Employee

  • Branch Sales and Services Associate II

    • Aug 2015 - Aug 2016

    • Acquired and deepened customer base through proactive sales and service activities. • Confidently engaged with customers to identify appropriate products and services to provide complete financial solutions.• Leveraged ecosystem partnerships to acquire, expand, retain relationships and drive new revenue.• Applied product and procedural knowledge to identify, mitigate and solve customer problems effectively and ensure customer loyalty.Accomplishments: Promoted within 14 months. Ranked in the top 10% of CSA’s in the region.Recognized leader in providing referrals to ecosystem partners.Ranked in the top three revenue producers in the Banking Center.

  • Customer Service Associate

    • Jun 2014 - Aug 2015

• 

  YMCA of Central Massachusetts

  • Grant Coordinator/Business Office Director

    • 1998 - 2007

     Promoted government funded preschool services to seventeen local communities and assisted with the administration of those services. Resolved financial/membership concerns of YMCA members to ensure excellent customer service. Responsible for daily financial transactions of 70,000 sq.ft. YMCA ...

• 

  N.E. Development (dba Simon Malls), Worcester C...

  • Worcester, MA

  • Sales Promotion Manager

    • 1995 - 1996
    • Worcester, MA

    Planned and executed mall-wide promotional efforts supporting retailers in 1,000,000 sq. ft. city center shopping mall. Implemented corporate-wide and local sales promotion programs. Operated as project manager for special events and mall promotions. Hired and supervised creative/production prof...

• 

  Whiting & Davis Company

  • Plainville, Massachusetts

  • Marketing Specialist/Public Relations Director

    • 1986 - 1991
    • Plainville, Massachusetts

    Responsible for production of seasonal catalogs and sales support materials for the company’s fashion merchandise. Interfaced with company executives and national sales force as a member of the Executive Marketing Committee. Developed and produced B2B and B2C promotional materials and corporate ...

• 

  Great Country Bank

  • Ansonia, CT

  • Marketing & Advertising Coordinator

    • 1984 - 1986
    • Ansonia, CT

    Assisted Vice-President of Marketing with planning and production of advertising and marketing materials/programs including print & broadcast media, script-writing, editing, storyboarding, special event coordination and customer relations.

• 

  Basic Dimensions, Inc dba ComputerLand

  • Merrimack, NH

  • Marketing & Advertising Manager

    • 1982 - 1984
    • Merrimack, NH

    Directed in-house marketing and advertising activities for multiple ComputerLand franchise stores including the production of print and broadcast advertising, corporate promotion coordination, media buying and scheduling, hiring and supervising support staff.