Linda Spinelli

Independent Travel Advisor at Cruises International / Vacations Land and Sea
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Contact Information
Location
Itasca, Illinois, United States, US
Languages
  • English Native or bilingual proficiency
  • German Elementary proficiency

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Credentials

  • Human Resource Management Certificate
    Harper College

Experience

    • Independent Travel Advisor
      • Feb 2017 - Present

      Plan and sell transportations, accommodations, insurance and other travel services.Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodationsProvide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelersBook transportation, make hotel reservations and collect payment/feesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesDeal with occurring travel problems, complaints or refundsAttend travel seminars to remain updated with tourism trendsEnter data into our software and maintain client filesNetwork with tour operators

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Executive Assistant Office Manager / Payroll & Benefits Coordinator
      • Oct 1988 - Present

      Human ResourcesRecruiting and hiring for retail store and production employees.Weekly payroll process including editing all punches and correct any errors at two locations with approximately 85 employees.Benefits-oversee and negotiate health insuranceManage benefits.Quick Books backup as needed.General manager of day to day operations in retail environment.Mange advertising and promotions.Set up and maintain social media outlets.Purchase office supplies and maintain office equipment.Order Ingredients and materials.Establish communications with sales representatives.

    • United States
    • Hospitality
    • Travel Agent / Outside Sales Agent
      • 1981 - 1995

      Travel Agent / Outside Sales AgentFull time Leisure Travel AgentSecured reservations and provided customer service for leisure travel.Reserve client air travel. Book reservations with land only packages,cruises, car rentals, all-inclusive, and bundle trips.Outside Sales Agent-worked on commission only securing travel for both corporate and leisure travel. Travel Agent / Outside Sales AgentFull time Leisure Travel AgentSecured reservations and provided customer service for leisure travel.Reserve client air travel. Book reservations with land only packages,cruises, car rentals, all-inclusive, and bundle trips.Outside Sales Agent-worked on commission only securing travel for both corporate and leisure travel.

    • Retail Sales Manager
      • 1970 - 1988

      Family BusinessOpen and set up retail store and closed store and counted and balanced register drawers.Train sales staff.Provide customer service; take custom orders and process fro production department. Coordinate event sales, parties and wedding cakes. Assist family in all aspects of business, cash handling, banking, AP/AR, and payroll. Family BusinessOpen and set up retail store and closed store and counted and balanced register drawers.Train sales staff.Provide customer service; take custom orders and process fro production department. Coordinate event sales, parties and wedding cakes. Assist family in all aspects of business, cash handling, banking, AP/AR, and payroll.

    • United States
    • Freight and Package Transportation
    • 700 & Above Employee
    • Customer Service Representative
      • 1984 - 1985

      Call center answering 120+ calls daily providing exceptional customer service responding to questions regarding shipping and rates to initiating traces. Call center answering 120+ calls daily providing exceptional customer service responding to questions regarding shipping and rates to initiating traces.

Education

  • Harper College
    Human Resources Management Certificate, Human Resources Management
    2013 - 2014
  • College of DuPage
    Associates Certificate, Travel and Transportation
    1979 - 1982

Community

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