Office Manager

• Jan 2017 - Present

-Supervises and coordinates overall administrative activities for the Office Admin Dept.-Responsible for accounts payable, accounts receivable, expenses, and quality assurance of files/reports.-Plan, organize, and implement strategies for marketing, leads, and improvement of office procedures.-Manages the reception area to ensure effective telephone and mail communications both internally andexternally to maintain professional image while being a liaison with internal and external contacts.

Office Manager

• Dec 2018 - Present

Social Services Specialist II

• Jul 2012 - Jun 2016

-Provided comprehensive case management service activities that include: conducting interviews, dataentry, clerical duties, eligibility determination, and customer service resulting in receipt of family sufficiency.-Staffed with agency and community partners to assist in obtaining aid for clients and their families.-Participated in committees such as Employee Recognition Committee & Client Community Pantry. -Provided comprehensive case management service activities that include: conducting interviews, dataentry, clerical duties, eligibility determination, and customer service resulting in receipt of family sufficiency.-Staffed with agency and community partners to assist in obtaining aid for clients and their families.-Participated in committees such as Employee Recognition Committee & Client Community Pantry.