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5.0

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Greg Harman

Leslie is one of a kind. Dedicated, intelligent, and passionate. Leslie never misses an opportunity to go above and beyond. She is diligent and takes complete ownership of everything thrown at her. I can't express enough how much of a pleasure it was to work with Leslie or how much positive feedback I received about Leslie from everyone she came in contact with. She is a rare talent and it was an honor to work with her.

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Experience

    • United States
    • Technical Support Manager
      • Apr 2019 - Present
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • Sep 2016 - Apr 2019

    • Sr. Test Analyst
      • Sep 2014 - Aug 2016

    • Test Analyst, Lighthouse Reporting
      • May 2013 - Aug 2014

    • Hospitals and Health Care
    • 100 - 200 Employee
    • Desktop Support Supervisor
      • Sep 2011 - Jun 2013
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems / Operations Manager
      • Jun 2006 - Jun 2011

      System Administrator for medium size manufacturer (network, email, software, client and server support) Project Management experience with two major software implementations. Inventory Management Plant Operations Management (Scheduling, Purchasing) Super Trainer for Company ERP and Engineering Software Design Engineering System Administrator for medium size manufacturer (network, email, software, client and server support) Project Management experience with two major software implementations. Inventory Management Plant Operations Management (Scheduling, Purchasing) Super Trainer for Company ERP and Engineering Software Design Engineering

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Service Manager
      • May 2004 - Jul 2006

      Customer Service Manager managing up to two Customer Service Representatives, developing customer relationships, assisting President and Vice Presidents with sensitive information.

    • Customer Service Representative
      • Jul 2000 - May 2004

      Data EntryMulti-line TelephoneOffice Staff Support

    • PC Support / Customer Service Representative
      • Mar 1997 - Jul 2000

      Maintain WINNT servers, WIN95 terminals, and all peripherals Support office staff with computer related topics Provide Customer Service to over 30 Beverly Nursing Homes throughout California. Prepare reports for department supervisors utilizing Office 97 products, and ODBC. Maintain WINNT servers, WIN95 terminals, and all peripherals Support office staff with computer related topics Provide Customer Service to over 30 Beverly Nursing Homes throughout California. Prepare reports for department supervisors utilizing Office 97 products, and ODBC.

Education

  • California State University, Fresno
    Business Administration, Information Systems
    2003 - 2009

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