Lenz FEUPI
International Business Development Executive at MICROLEK- Claim this Profile
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English Full professional proficiency
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French Native or bilingual proficiency
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Bio
Adnaan Isaacs
I worked with Lenz Feupi for just under 2 years during my time as Head of Support Services at Psitek (Pty) Ltd. During that time Lenz was employed in the position of Field Support Engineer for Central and West Africa. He reported into the Regional Support Manager for Africa, who reported in to me. I put Lenz through a very rigorous process when interviewing and assessing him and am confident that he has the spatial, conceptual and verbal reasoning skills and critical thinking required for a driven, fast-paced technical environment. He also has a very effective EQ and Personality Profile, which makes him an excellent team player and colleague. I went through a considerable amount of effort with South African Home Affairs to recruit him over and above South African candidates, and this effort and cost was well worth it. From an academic point of view, not only does he have a BEng degree from his home country, he has also completed the BTech Elec. Eng in South Africa and has started his Masters Degree in Telecommunications. He is therefore well-qualified in terms of international telecommunications technology as well as being familiar with the unique requirements of Africa’s telecommunications industry. In terms of projects and initiatives he has worked on - there are many on his CV. However, what is not mentioned on the CV is that he also developed a good working knowledge of CDMA at device level on a project that Psitek pursued with the CDMA operator in Morocco. What is also not mentioned is the level of technical detail, investigation and implementation which his current job at Psitek requires of him. He currently lives in Cape Town but is originally from Gauteng and should have no problem relocating to any city (or country) where his services are required. Note also that he speaks French, which I have found is very advantageous when building relationships with customers in Central Africa. I can personally vouch for him in terms of his work ethic, interpersonal skills, professionalism, customer focus and also his ability to handle challenging and complex tasks. His pleasant and friendly demeanor also makes him a pleasure to work with and an excellent team player. I do believe that Lenz can add immediate value to any organization and that he has the potential to grow rapidly in any situation and make an immediate difference to any employer. I would not hesitate to re-employ Lenz should a vacancy arise in my current team.
LEONARD TALOM KOUNGA - B.Eng - MBA
Lenz is a well discipline Engineer who strives to do his job perfectly. He was instrumental on setting up technical procedures and workflow for the team he was allocated to lead. His dedication allowed me to concentrate on other business aspect with no doubt that everything will be running smoothly. I will take him back at any time in my team especially now that he has uplifted himself with project management courses and others.
Adnaan Isaacs
I worked with Lenz Feupi for just under 2 years during my time as Head of Support Services at Psitek (Pty) Ltd. During that time Lenz was employed in the position of Field Support Engineer for Central and West Africa. He reported into the Regional Support Manager for Africa, who reported in to me. I put Lenz through a very rigorous process when interviewing and assessing him and am confident that he has the spatial, conceptual and verbal reasoning skills and critical thinking required for a driven, fast-paced technical environment. He also has a very effective EQ and Personality Profile, which makes him an excellent team player and colleague. I went through a considerable amount of effort with South African Home Affairs to recruit him over and above South African candidates, and this effort and cost was well worth it. From an academic point of view, not only does he have a BEng degree from his home country, he has also completed the BTech Elec. Eng in South Africa and has started his Masters Degree in Telecommunications. He is therefore well-qualified in terms of international telecommunications technology as well as being familiar with the unique requirements of Africa’s telecommunications industry. In terms of projects and initiatives he has worked on - there are many on his CV. However, what is not mentioned on the CV is that he also developed a good working knowledge of CDMA at device level on a project that Psitek pursued with the CDMA operator in Morocco. What is also not mentioned is the level of technical detail, investigation and implementation which his current job at Psitek requires of him. He currently lives in Cape Town but is originally from Gauteng and should have no problem relocating to any city (or country) where his services are required. Note also that he speaks French, which I have found is very advantageous when building relationships with customers in Central Africa. I can personally vouch for him in terms of his work ethic, interpersonal skills, professionalism, customer focus and also his ability to handle challenging and complex tasks. His pleasant and friendly demeanor also makes him a pleasure to work with and an excellent team player. I do believe that Lenz can add immediate value to any organization and that he has the potential to grow rapidly in any situation and make an immediate difference to any employer. I would not hesitate to re-employ Lenz should a vacancy arise in my current team.
LEONARD TALOM KOUNGA - B.Eng - MBA
Lenz is a well discipline Engineer who strives to do his job perfectly. He was instrumental on setting up technical procedures and workflow for the team he was allocated to lead. His dedication allowed me to concentrate on other business aspect with no doubt that everything will be running smoothly. I will take him back at any time in my team especially now that he has uplifted himself with project management courses and others.
Adnaan Isaacs
I worked with Lenz Feupi for just under 2 years during my time as Head of Support Services at Psitek (Pty) Ltd. During that time Lenz was employed in the position of Field Support Engineer for Central and West Africa. He reported into the Regional Support Manager for Africa, who reported in to me. I put Lenz through a very rigorous process when interviewing and assessing him and am confident that he has the spatial, conceptual and verbal reasoning skills and critical thinking required for a driven, fast-paced technical environment. He also has a very effective EQ and Personality Profile, which makes him an excellent team player and colleague. I went through a considerable amount of effort with South African Home Affairs to recruit him over and above South African candidates, and this effort and cost was well worth it. From an academic point of view, not only does he have a BEng degree from his home country, he has also completed the BTech Elec. Eng in South Africa and has started his Masters Degree in Telecommunications. He is therefore well-qualified in terms of international telecommunications technology as well as being familiar with the unique requirements of Africa’s telecommunications industry. In terms of projects and initiatives he has worked on - there are many on his CV. However, what is not mentioned on the CV is that he also developed a good working knowledge of CDMA at device level on a project that Psitek pursued with the CDMA operator in Morocco. What is also not mentioned is the level of technical detail, investigation and implementation which his current job at Psitek requires of him. He currently lives in Cape Town but is originally from Gauteng and should have no problem relocating to any city (or country) where his services are required. Note also that he speaks French, which I have found is very advantageous when building relationships with customers in Central Africa. I can personally vouch for him in terms of his work ethic, interpersonal skills, professionalism, customer focus and also his ability to handle challenging and complex tasks. His pleasant and friendly demeanor also makes him a pleasure to work with and an excellent team player. I do believe that Lenz can add immediate value to any organization and that he has the potential to grow rapidly in any situation and make an immediate difference to any employer. I would not hesitate to re-employ Lenz should a vacancy arise in my current team.
LEONARD TALOM KOUNGA - B.Eng - MBA
Lenz is a well discipline Engineer who strives to do his job perfectly. He was instrumental on setting up technical procedures and workflow for the team he was allocated to lead. His dedication allowed me to concentrate on other business aspect with no doubt that everything will be running smoothly. I will take him back at any time in my team especially now that he has uplifted himself with project management courses and others.
Adnaan Isaacs
I worked with Lenz Feupi for just under 2 years during my time as Head of Support Services at Psitek (Pty) Ltd. During that time Lenz was employed in the position of Field Support Engineer for Central and West Africa. He reported into the Regional Support Manager for Africa, who reported in to me. I put Lenz through a very rigorous process when interviewing and assessing him and am confident that he has the spatial, conceptual and verbal reasoning skills and critical thinking required for a driven, fast-paced technical environment. He also has a very effective EQ and Personality Profile, which makes him an excellent team player and colleague. I went through a considerable amount of effort with South African Home Affairs to recruit him over and above South African candidates, and this effort and cost was well worth it. From an academic point of view, not only does he have a BEng degree from his home country, he has also completed the BTech Elec. Eng in South Africa and has started his Masters Degree in Telecommunications. He is therefore well-qualified in terms of international telecommunications technology as well as being familiar with the unique requirements of Africa’s telecommunications industry. In terms of projects and initiatives he has worked on - there are many on his CV. However, what is not mentioned on the CV is that he also developed a good working knowledge of CDMA at device level on a project that Psitek pursued with the CDMA operator in Morocco. What is also not mentioned is the level of technical detail, investigation and implementation which his current job at Psitek requires of him. He currently lives in Cape Town but is originally from Gauteng and should have no problem relocating to any city (or country) where his services are required. Note also that he speaks French, which I have found is very advantageous when building relationships with customers in Central Africa. I can personally vouch for him in terms of his work ethic, interpersonal skills, professionalism, customer focus and also his ability to handle challenging and complex tasks. His pleasant and friendly demeanor also makes him a pleasure to work with and an excellent team player. I do believe that Lenz can add immediate value to any organization and that he has the potential to grow rapidly in any situation and make an immediate difference to any employer. I would not hesitate to re-employ Lenz should a vacancy arise in my current team.
LEONARD TALOM KOUNGA - B.Eng - MBA
Lenz is a well discipline Engineer who strives to do his job perfectly. He was instrumental on setting up technical procedures and workflow for the team he was allocated to lead. His dedication allowed me to concentrate on other business aspect with no doubt that everything will be running smoothly. I will take him back at any time in my team especially now that he has uplifted himself with project management courses and others.
Experience
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MICROLEK
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South Africa
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Telecommunications
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1 - 100 Employee
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International Business Development Executive
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Jan 2010 - Present
• Identifies, develops and directs the implementation of business strategy• Implement training cost structure and training facility setup • Plan, schedule and coordinate all training within the company; • Ensure delivery-targets to both internal and external customers are met; • Maximize achieved quality and meet measurable, quality objectives; • Investigate and implement actions for continuous improvement; • Manage the overall staff concerns, performance, etc. • Consistent liaising with clients and keeping them informed of progress• Formal trainer with the emphasis on transmitting knowledge • Ensure a consistent high level of customer service is provided• Marketing/Sales and promotions of Vodacom South Africa • Manage stock and supplies for clients• Maintain teams focus on organizational and long-term objectives− Regularly conduct repair training in Cellphone, Smartphone and Tablets of various manufacturers such as Samsung, Apple, Huawei, Nokia, Sony, LG, etc…− Designed the tutorial or training materials of Cellphone repair training made of 09 Modules • Project Manager of Microlek Website, e-commerce website and e-learning portal.• Senior Facilitator on Cellphone, Smartphones and Tablets Repairs as well as Laptops and computers Repairs.• Specialized in Advanced micro Soldering on Apple Logic Boards such as: iPhone PCB, iPad PCB, MacBook Logic Board.• Have trained many technicians from various companies such as: TT3 Repairs (S.A), MTN S.A, repairhouse.se (Sweden), African Resonance Business Solutions (Pty) Ltd (S.A), Chancellor College: University of Malawi, Mobimend (S.A), Zimbabwe, Swaziland, Angola, Namibia, Lesotho, Mikros Traffic Monitoring (S.A) etc…• Design, implement and Setup of CPR S.A Advanced Repair Centre in Randburg• Super Dealer with Vodacom South Africa in the Emerging and Informal Markets,• Super Dealer with CELL C South Africa in the Informal Channel Market and distribution, Show less
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International Business Development Executive at MICROLEK
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Jan 2010 - Present
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Business Development Executive
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Feb 2010 - Present
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International Business Development Executive
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Nov 2011 - Present
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Psitek (Pty) Ltd
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Australia
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1 - 100 Employee
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Field Support Engineer International
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Oct 2008 - Jan 2010
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Field Support Engineer
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2008 - 2009
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Field Support Engineer International
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Nov 2008 - Dec 2009
• Providing field support into Africa, Turkey and Middle East on all operations and functionalities of the business • Recording, reporting and tracking of any customer field support issues • Follow-up and ensure solutions are found and implemented • Faultfinding, analysis of problems- both hard and software • Sales demos and training of staff • Field trials of existing products and solutions • After sales service support • Road Shows • Annual regional visits • Ensure a consistent high level of customer service is provided • Marketing and promotions of all Psitek products • Assist with additional ad hoc related support services duties • Manage stock and supplies for clients • Maintain teams focus on organizational and long-term objectives Show less
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Vodacom
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South Africa
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Telecommunications
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700 & Above Employee
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Sony Ericsson Support Engineer
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Mar 2006 - Oct 2008
• Analyze and understand schematic of each and every model of SonyEricsson products • Apply knowledge to the specific faults on the cell phone and fault find • Handling all repairs coming from all Vodacare around South Africa • Handling customer queries • IT assistance within the workshop • Stock control • Ad hoc duties Technical Skills and Knowledge: • SonyErricson Certification • Electrostatic Discharge (ESD) Certification • Diagnostics and cell phone repairs • Experience in the ICT Telecommunication industry Show less
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Assistant Technical Manager
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Dec 2004 - Sep 2005
• Ensure that technical procedures were followed • Programming of payphone PC boards (ALPHA and THETA) • Ensure quality control of all products coming out of assembly line • Customised software maintenance • Implementation of a maintenance chart procedure • Voice online support solutions • Ensure that technical procedures were followed • Programming of payphone PC boards (ALPHA and THETA) • Ensure quality control of all products coming out of assembly line • Customised software maintenance • Implementation of a maintenance chart procedure • Voice online support solutions
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Future Shop
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Italy
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Information Technology & Services
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1 - 100 Employee
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Head of Technical division
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Jan 2001 - Jan 2005
Running after-sales services for MTN customers. Check repairs and invoicing of faulty phones. Procurement of complete bill of materials and other stock items. Following up on Service providers and customers. Gave advice and consulting services for Nokia products and VDO kienzle Running after-sales services for MTN customers. Check repairs and invoicing of faulty phones. Procurement of complete bill of materials and other stock items. Following up on Service providers and customers. Gave advice and consulting services for Nokia products and VDO kienzle
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Education
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2009 - 2009
Cape Peninsula University of Technology
certificate, Project management -
2009 - 2009
University of South Africa/Universiteit van Suid-Afrika
certificate, Production/Operations and Productivity Management -
2004 - 2006
Tshwane University of Technology
Btech, Telecommunication -
1998 - 2001
Fotso Victor University of Technology, Dschang, Cameroon 2001
National Diploma in Electronics and Signal Processing, Electronics
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