Experience

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  Nickol Global Solutions
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  Nickol Global Solutions

  • United States
  • International Trade and Development
  • 1 - 100 Employee

  • Technical Advisor

    • Oct 2022 - Present

    Serves as a thought leader gathering evidence to design, refine, and adapt technical approaches to advance innovation and the impact of NGS operations and programming.

  • Chief of Party

    • Oct 2019 - Sep 2022

    Provided dynamic leadership in the management, implementation, and adaptive learning of the three-year, $3 million One Window for Citizens (OW4C) Project in Cambodia. The project pilot tested civic tech innovations to stimulate citizen engagement, comprehension and awareness of, and demand for quality public services offered by the government’s One Window Service Offices (OWSO) in Cambodia. In the first year of the program, tools for those with and without access to the internet were developed and launched providing information on services provided (application requirements, fees, and standard delivery times), application status tracking, and customer feedback on the services provided at the OWSO. These tools were paired with established social accountability measures, directly working with the citizens and local governments to receive data and identify and prioritize areas for service delivery improvement. Used and appreciated by Cambodian citizens, at the close of the project NGS's Cambodian implementing partners assumed ownership of the tools, which now continue to serve Cambodians to this day.

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  Independent Consultant

  • International Development Consultant

    • Jan 2018 - Sep 2019

    Provided consulting services to development consulting firms and NGOs in program design, strategy, business development, value chain analysis and project management. Recent work includes: Program Strategy Design. For a community strengthening project in Myanmar developed the strategic framework a...

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  Catholic Relief Services

  • Cambodia

  • Deputy Regional Director - Program Quality

    • Aug 2014 - Oct 2017
    • Cambodia

    Led the strategic direction of CRS’s investments in new business, program implementation, M&E, and staff capacity building in the East and South Asia Region. Oversaw the quality control of programs across 11 countries for a multisector portfolio that included agriculture, health, anti-traffic...

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  DAI

  • United States
  • International Trade and Development
  • 700 & Above Employee

  • Regional Director, USAID RESPOND Project

    • May 2011 - Jul 2014

    Provided technical leadership and regional representation for the USAID Emerging Pandemic Threats Program’s RESPOND Project in the implementation of its activities in the greater Congo River Basin and its two offices in Kampala, Uganda and Kinshasa, DRC. Managed the development and technical delivery of a $12M regional grant portfolio and related technical programs to increase the capacity of East and Central African governments to detect and respond to outbreaks through an improved One Health approach. Working with RESPOND consortium partners, the University of Minnesota and Tufts University, developed a network of seven schools of public health and seven schools of veterinary medicine from six countries (Ethiopia, Kenya, Tanzania, Rwanda, DRC and Uganda) to build an improved curriculum foundation for improved key health surveillance and outbreak response skills, and understanding of One Health for future public and animal health practitioners.

  • Deputy Regional Director East Africa, USAID RESPOND Project

    • Feb 2010 - Apr 2011

    Responsible for the regional operations for the RESPOND project. Assured USAID compliance in the management and oversight of the project’s annual program and operations budget of $6 million. Managed overall project administration, security, finances, compliance, and human resources.

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  Independent Consultant

  • Consultant

    • Jul 2009 - Jan 2010

    Provided consulting services in the area of business development, value chain analysis and project management to international development organizations, consulting firms and NGOs. Selected assignments:• Program Design Consultant, Casals & Associates, Alexandria, VA. Conducted an in-country...

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  Making Cents International

  • Washington, DC

  • Director of Business Development & Operations

    • Jun 2008 - Jul 2009
    • Washington, DC

    Directed Making Cents International’s new business initiatives including: marketing, proposals and strategic partnerships. Managed client and partner relationships. Provided strategic planning and technical design for new and on-going enterprise development projects. Managed day-to-day operati...

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  USAID Timor-Leste Private Sector Development Pr...

  • Dili, Timor-Leste

  • Deputy Chief of Party

    • Sep 2005 - May 2008
    • Dili, Timor-Leste

    Provided overall management of the project including: financial and project budget management and planning, staffing and human resources, general project administration, and USAID contract administration and compliance. Designed and implemented the project’s strategy to support the growth of Tim...

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  Independent Consultant

  • Independent Consultant

    • Sep 2004 - Sep 2005

    Provided consulting services in the area of business development, value chain analysis and project management to various clients. Selected assignments included:• Team Leader/Business Services Expert, USAID Community Partnership for Sustainable Resource Management, Blantyre, Malawi. For the impl...

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  USAID Zimbabwe Linkages for the Economic Advanc...

  • Harare, Zimbabwe

  • Business Development Services Manager

    • 2002 - 2004
    • Harare, Zimbabwe

    Created, implemented, and managed a nationwide internet café/business services center network (called Business Opportunity Centers). Partnering with local nongovernmental organizations and the private sector; LEAD opened six Business Opportunity Centers in peri-urban and rural centers providing ...

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  USAID Mongolia Economic Policy Support Project ...

  • Ulanbaatar, Mongolia

  • Acting Chief of Party

    • Mar 2001 - Oct 2001
    • Ulanbaatar, Mongolia

    Supervised a staff of 6 expatriates and 14 Mongolians, managed day-to-day operational and technical responsibilities, facilitated and streamlined the administrative and management process and conducted staff training on USAID procedures. Working directly with the Economic Advisor to the Prime Min...

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  Development Alternatives, Inc.

  • United States
  • International Trade and Development
  • 700 & Above Employee

  • Business Manager, Enterprise, Banking and Finance Group

    • 2000 - 2001

    Ensured the efficient management of business functions for the group. Formulated, monitored, and managed thegroup’s financial strategy and performance. Managed the implementation of a $25 million portfolio of contracts. Ensured client (USAID, the World Bank, and the Asian Development Bank) satisfaction regarding quality and timeliness of project deliverables, staffing of short-term assignments, and satisfaction with ongoing and completed work. Trained, mentored, and supervised 10 staff.

  • Director

    • 1999 - 2000

    Managed the operations of DAI’s subsidiary in Thailand. Led corporate marketing efforts and partnership agreements with clients. On behalf of all DAI companies negotiated financial contracts with the Asian Development Bank. Oversaw a tripling of subsidiary revenues and increased the corporate profit margin on multilateral contracts. Served as DAI’s Field Director for the Asia Region. In that capacity managed DAI’srepresentative offices in Bangkok, Beijing, Hanoi, and Manila. Formalized job descriptions of regional staff and created locally sensitive and compliant leave and benefits policies for each office.

  • Senior Associate

    • 1996 - 1999

    Managed the administrative, financial security, and budgetary aspects of a portfolio of banking projects, the largest of which was the USAID Bosnia Business Finance Project. Managed the administrative, financial security, and budgetary aspects of a portfolio of banking projects, the largest of which was the USAID Bosnia Business Development Program—Business Finance Project, a $1 million a month contract and a $240 million medium-term credit facility. Served as principal liaison with USAID staff. Tracked budgetary expenditures and projections. Prepared the costing for two contract extensions and the contract’s two re-bids.

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  Diversified Financial Concepts

  • Senior Sales Associate

    • May 1996 - Nov 1996

    Customized client savings and investment plans. Created retirement asset allocation strategies for middle market businesses, based on projected liability structures of company plans.

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  Conservations Services Group, Inc.

  • Assistant Program Manager

    • 1992 - 1996

    Designed a project data-tracking system. Implemented changes that reduced the data backlog from one month to one week. Managed office and field operations for a performance-based contract with a large regional electric utility company. Trained and managed telemarketing department. Assisted in str...