Leila Middleton Smith
Vice President, Branch Manager, Marketing Director at SunSouth Bank- Claim this Profile
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Bio
Experience
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SunSouth Bank
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United States
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Banking
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1 - 100 Employee
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Vice President, Branch Manager, Marketing Director
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Oct 2001 - Present
Oversees and supervises teller and customer service staff and operations to ensure compliance with banking regulations and bank policies. Evaluates staffing requirements. Coordinates vacation and mandatory leave schedules for departmental staff. Handles customer and employee special requests, needs and problem resolutions. Enforces security and information safeguard protocols, as well as testing of equipment. Ensures physical inspection upon entering and leaving the facility to provide for employee security. Exercises control over keys and security codes and conducts security orientation to new hires. Participates in bank meetings to review current activities, account status, bank trends and other issues. As Marketing Director, plans and implements customer relations activities and works closely with the Marketing Team to coordinate advertising and promotion of the Bank's products, services and staff. Advises and assists customers in selecting products, maintaining accounts and making transactions. Interviews prospective customers to identify banking needs. Coordinates maintenance and repair of facility. Schedules and oversees janitorial services and grounds maintenance. Show less
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Office Manager
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1999 - 2001
Office Manager and Construction Loan Processor Responsibilities included day to day office operations, as well as working closely with local builders to obtain documentation and process construction loans. Conducted building inspections for approval of loan draws. Office Manager and Construction Loan Processor Responsibilities included day to day office operations, as well as working closely with local builders to obtain documentation and process construction loans. Conducted building inspections for approval of loan draws.
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Office Manager
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1990 - 1998
Life, Health and Disability Insurance Assisted insurance representatives/owners with presentations and implementation of policy applications. Assisted in recruitment, selection and training of employees. Life, Health and Disability Insurance Assisted insurance representatives/owners with presentations and implementation of policy applications. Assisted in recruitment, selection and training of employees.
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Mass Mutual Life Insurance Company
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United States
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Financial Services
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1 - 100 Employee
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Office Manager
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1987 - 1990
Assisted nine local agents with presentations and documentation for Life, Health and Disability policy sales. Coordinated office maintenance and schedules. Assisted nine local agents with presentations and documentation for Life, Health and Disability policy sales. Coordinated office maintenance and schedules.
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Education
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Alabama Banking School
Graduate -
Attended University of Alabama
Business Administration and Management, General -
Houston Academy Graduate - Dothan, AL