Experience

Patexia

• United States
• Legal Services
• 1 - 100 Employee

• • Aug 2020 - Present

• • Aug 2020 - Aug 2020



CMPI

• Russian Federation
• Business Skills Training
• 1 - 100 Employee

• Retention Manager

  • Jan 2018 - Aug 2020

  • Recorded and maintained sales prospect and sales data continually and accurately within customer relationship management system. • Developed and managed strong and growing pipelines of prospective small business customers. • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency. • Identified prospect needs and developed appropriate responses along with information on suitable products and services. • Used consultative sales approach to understand and meet customer needs. • Cold-called leads and closed sales. Show less



RMS Philippines Inc

• Collections Specialist

  • Nov 2016 - Dec 2017

  • Used scripted conversation prompts to convey current account information and obtain payments. • Used probing techniques to determine debtors' reasons for delinquency. • Negotiated to collect balance in full. • Achieved performance goals on consistent basis. • Processed payments and applied to customer balances • Used scripted conversation prompts to convey current account information and obtain payments. • Used probing techniques to determine debtors' reasons for delinquency. • Negotiated to collect balance in full. • Achieved performance goals on consistent basis. • Processed payments and applied to customer balances



Steelmax Buildings, Inc.

• Wholesale Building Materials
• 1 - 100 Employee

• Assistant Manager

  • Oct 2014 - Nov 2016

  • Submitted reports to senior management to aid in business decision-making and planning. • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency. • Trained team members in successful strategies to meet operational and sales targets. • Supported staff development and goal attainment by focusing on skill development and job satisfaction. Show less