Experience

Capital Teas, Inc.

• United States
• Retail
• 1 - 100 Employee

• District Manager

  • Mar 2016 - Present

  •Oversee stores, ensuring that they adhere to all Capital Teas expectations in regard to sales and profitability, team development, and supported business expansion. • Maintain all sales and store performances for Maryland and Washington D.C • Conduct monthly store visits with each location within the district • Partner with General Managers to staff and train all team members accordingly • Sustain payroll compliance through manager accountability and effective scheduling practices •Analyze reports and sales data, develop and implement strategies to improve sales results in every store in the district Show less

• Store Manager

  • Jun 2015 - Mar 2016

  Setting goals for the work group, developing organizational capability, and modeling how your team works together to achieve the company’s goals for your storeImplementing company programs and achieving monthly sales goals by directly motivating, instructing, and coaching the store teamManaging your team with integrity, honesty and knowledge that promotes the culture, values and mission of Capital TeasPlanning, communicating, and delegating appropriate responsibilities and practices to ensure smooth operations of your storeDeveloping strategic and operational plans for your work group, managing their execution, and measuring resultsMonitoring and managing store staffing to ensure staff development and talent acquisition to achieve and maintain store operational requirementsCommunicating clearly, concisely and accurately up and down the chain-of-command in order to ensure effective store operationsPlanning for and achieving operational excellence in the storeIdentifying, reporting, and addressing trends and issues in store performance Show less



Brookstone

• United States
• Retail
• 500 - 600 Employee

• Store Manager

  • Apr 2012 - Jun 2015

  • Maintained operations by initiating, coordinating, and enforcing programs and personnel policies and procedures. • Monitored sales and profit margins • Created individual and store-wide goals to monitor success • Oversaw the overall daily operations of a the store • Maintained operations by initiating, coordinating, and enforcing programs and personnel policies and procedures. • Monitored sales and profit margins • Created individual and store-wide goals to monitor success • Oversaw the overall daily operations of a the store