Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Hospitality Manager: Leadership
    AHLEI - American Hotel & Lodging Educational Institute
    May, 2020
    - Sep, 2024
  • Hospitality & Tourism Management Certification
    Florida Atlantic University
    Jan, 2020
    - Sep, 2024
  • Certified Hospitality Supervisor (CHS)
    American Hotel & Lodging Association

Experience

    • United States
    • Leasing Residential Real Estate
    • 1 - 100 Employee
    • Leasing Consultant
      • Jun 2021 - Present
    • Hospitality
    • 100 - 200 Employee
    • Food & Beverage Supervisor
      • Nov 2018 - Mar 2020

    • Front Office Supervisor
      • Sep 2017 - Nov 2018

    • Front Desk Agent
      • Jan 2017 - Sep 2017

    • United States
    • 1 - 100 Employee
    • Bartender
      • Mar 2016 - Dec 2016

      -Bartended to private parties in the restaurants banquet room. -Responsible to recieve payments for catered food and party fees from guest who booked the party. -Responisble to make sure the parties have no interuptions, the guests have a great time and begin and start when sceduled to. -Adds to each experience by adapting service to fit each different type of party. -Responsibler to follow all bartender steps of checking for valid identification, having recipe knowledge and not over serving my guests. Show less

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Server
      • Dec 2015 - Dec 2016

      -Delivering hospitable service to our guests dining in for breakfast or dinner. -Responsible to be knowledgeable and organized about different breakfast vouchers guests may have. -Care for our guests and meet their needs. Ask how they are enjoying their stay and fix any issues brought to our attention. -Fast paced service for those in a hurry and slow paced service for guest enjoying the leisure. -Responsible to be knowledgeable of places in our hotel and out in the city to help give guests direction. Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Bartender
      • Jun 2014 - Jan 2016

      -Delivering outstanding and hospitable service to guests. -Making craft and classic cocktails to recipe in a timely manner for the bar top and restaurant. -Deliver friendly, upbeat, and faced paced service to enhance an outstanding experience. -Upsell and recommend menu items, wines, desserts, alcoholic and non-alcoholic beverages. -POS touch proficient used to input and modify guest orders of food and alcohol, and to handle cash and credit card transactions. -Check IDs of guests for all alcoholic beverages ordered as per state applicable. -Communicates specials, cocktail and wine knowledge to guests. -Maintains productive relationships with guest making them feel at home. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Bartender, Trainer, Supervisor
      • Jul 2008 - Jun 2014

      -Restaurant Supervisor with lots of responsibility; running the restaurant floor on a busy night, supervising all employees on duty, making schedules, delegating employees and communicating to guests, table touches, inventory, liquor counts, checking sales, budgeting, opening and closing the restaurant with an upbeat attitude. -Serving food and making drinks in a high volume environment with a positive, energetic attitude. -Strong server skills and bartending in a fast paced environment. -Recipe knowledge of common cocktails, shots, beer and wine. -Applying ultimate and professional service to leave every guest with a lasting impression of hospitality. -Suggestively selling and up selling food, desserts, non-alcoholic and alcoholic beverages. -Lead trainer and coordinator of all trainings for new hires of servers and hosts. -New Store Opener as server trainer in Rosemead, CA, leading by example with an energetic, enthusiastic attitude to 75+ training class. -Aloha proficient in cash handling, credit cards, order imputing and modifications on food and alcohol. -Control liquor cost and identify an intoxicated guest and professionally diffuse any situations. Show less

Community

You need to have a working account to view this content. Click here to join now