Experience

Buffalo & Erie County Public Library

• Libraries
• 100 - 200 Employee

• Librarian Trainee

  • Aug 2022 - Present

  Buffalo, NY

• Development & Communications Clerk

  • Dec 2016 - Aug 2022

  Buffalo/Niagara, New York Area - Write marketing materials such as press releases and proofread grants, posters, and exhibit content - Manage meeting room reservations - Create weekly programming schedules for the public - Assist with planning and execution of events including the annual Used Book Sale, Indie Author Day, and exhibit openings

• Senior Page

  • Dec 2015 - Dec 2016

  Buffalo/Niagara, New York Area - Process incoming materials, including books, audiobooks, CDs, and DVDs - Perform tasks with attention to detail and a high degree of accuracy



ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey)

• Sales Associate

  • Oct 2015 - Sep 2016

  Buffalo/Niagara, New York Area - Use strong communication skills to identify client needs and provide excellent customer service



Books Speak Volumes

• Blogger

  • Jan 2012 - Aug 2016

  - Write and publish reviews, literary lists, and bookish discussions - Used Wordpress to manage content with basic knowledge of HTML - Manage social media presence on Twitter, Instagram, and Facebook - Write attention-grabbing titles to increase traffic to book review posts by 30% - Utilize SEO to increase visibility - Create graphics for each post - Site receives 3,000 to 5,000 page views per month



Synacor

• Kenya
• IT Services and IT Consulting

• Content Publisher

  • Aug 2013 - Sep 2014

  Buffalo/Niagara, New York Area - Monitored breaking news to publish the most compelling articles and videos to news slide shows on client home pages - Wrote eye-catching headlines to drive user engagement - Used Getty Images and Thinkstock to select images to represent articles and videos. Edited images to meet publishing specs - Used reporting tools to increase performance - Led the way in training colleagues to use new publishing systems - Kept client websites looking attractive and up-to-date with the… Show more - Monitored breaking news to publish the most compelling articles and videos to news slide shows on client home pages - Wrote eye-catching headlines to drive user engagement - Used Getty Images and Thinkstock to select images to represent articles and videos. Edited images to meet publishing specs - Used reporting tools to increase performance - Led the way in training colleagues to use new publishing systems - Kept client websites looking attractive and up-to-date with the latest news, sports, and entertainment stories Show less



Chili's

• United States
• Restaurants
• 100 - 200 Employee

• Hostess

  • Jun 2013 - Jul 2013

  Liverpool, NY - Greeted guests and escorted them to their seats - Communicated with hostesses, servers, and managers to ensure front-of-house ran smoothly - Provided excellent customer service in a fast-paced environment



Visit Buffalo Niagara

• United States
• Travel Arrangements
• 1 - 100 Employee

• Marketing / Communication Intern

  • Jan 2012 - May 2012

  Buffalo, NY - Wrote copy for website, e-newsletters, blog posts, press releases, and magazines - Used CRM and CMS software to manage partner information and add content to website - Performed administrative tasks including media tracking, database management, creating itineraries, conducting research, proofreading, and writing content



The Griffin newspaper

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Copy Reader

  • Apr 2011 - May 2012

  Buffalo, NY - Proofread articles for Life & Arts section, correcting grammar, spelling, punctuation, and usage - Wrote weekly articles for News and Life & Arts sections; two were picked up by Buffalo.com



The Buffalo Zoo

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Marketing Intern

  • Sep 2011 - Dec 2011

  Buffalo/Niagara, New York Area - Produced the biweekly employee e-newsletter - Wrote press releases and responses to both positive and negative visitor feedback - Researched and initiated relationships with potential event and program sponsors; resulted in full sponsorship of the Zoo’s docent program for 2012 - Assisted with events by mailing tickets, setting up, confirming vendor information and working at events



Cherry Red Records

• United Kingdom
• Musicians
• 1 - 100 Employee

• Intern

  • Feb 2010 - May 2010

  London, United Kingdom - Collected, labeled and organized press clippings (magazine reviews of albums recently released by the label) - Obtained images for a book the label was publishing: The Led Zeppelin Encyclopedia by Malcolm Dome and Jerry Ewing - Used Microsoft Excel and other software to catalog album information for various licensing and distribution organizations