Leaanika Randmets
Customer Support Specialist at Avatud Lahendused- Claim this Profile
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Bio
Experience
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Avatud Lahendused
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Estonia
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Support Specialist
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Oct 2022 - Present
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ERPLY Retail Platform
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Support Specialist
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Jun 2021 - Oct 2022
- Day-to-day customer consultation - Onboarding new customers - Analysing issues, creating development tickets if needed - Technical troubleshooting and problem solving(including hardware) - In-house and customer manuals - Extra projects - Sales leads - Offering special solutions if needed - Day-to-day consultation and teamwork with other departments - Day-to-day customer consultation - Onboarding new customers - Analysing issues, creating development tickets if needed - Technical troubleshooting and problem solving(including hardware) - In-house and customer manuals - Extra projects - Sales leads - Offering special solutions if needed - Day-to-day consultation and teamwork with other departments
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BeautySpa Baltic OÜ
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Estonia
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Personal Care Product Manufacturing
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1 - 100 Employee
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Cosmetologist
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Mar 2020 - Jun 2021
-Conversing with clients to better understand their requirements and making suggestions for improving their skin. -Active sales of products for home skincare routines. -Representation of the salon at events. -Conversing with clients to better understand their requirements and making suggestions for improving their skin. -Active sales of products for home skincare routines. -Representation of the salon at events.
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Community
