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Bio

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Lavonia Reid is a seasoned administrative professional with expertise in public speaking, office management, and customer service. She has extensive experience working in libraries and educational institutions, with a Master's degree in Library and Information Science and a Bachelor's degree in English. Lavonia has honed her skills in Microsoft Office, research, and marketing, and has a strong background in managing administrative teams and providing exceptional customer service.

Experience

    • Librarian I
      • Jul 2019 - Present

    • Librarian I
      • Jul 2019 - Present

      Within this position, I catalog incoming materials through OCLC and WorkFlows. Likewise, I construct original records for items that do not have records.

    • Library Associate II
      • Jan 2019 - Jul 2019

      Within this position, I catalog incoming materials through OCLC and WorkFlows. Likewise, I construct original records for items that do not have records.

    • Office Assistant II
      • Nov 2017 - Dec 2018

      Perform routine circulation and office support duties. Register customers for library cards and maintain customer library records; charge and discharge library materials; handle customer registration problems; provide explanation of circulation regulations to customers. Collect fines and fees as well as cash from the sale of Pratt Library logo items; operate cash register. Operate a variety of standard office and library machines; type letters, forms and other documents as required. Answer telephones; answer directional questions and refer customers to appropriate personal; assist customers with operation of library equipment.

    • Library Services Assistant
      • Dec 2016 - Nov 2017

      Perform routine circulation and office support duties. Register customers for library cards and maintain customer library records; charge and discharge library materials; handle customer registration problems; provide explanation of circulation regulations to customers. Collect fines and fees as well as cash from the sale of Pratt Library logo items; operate cash register. Operate a variety of standard office and library machines; type letters, forms and other documents as required. Answer telephones; answer directional questions and refer customers to appropriate personal; assist customers with operation of library equipment.

  • Otakorp
    • Baltimore, Maryland Area
    • Volunteer
      • Jul 2011 - Present
      • Baltimore, Maryland Area

      Aiding up to 34,000 members check in and receive registration packets. Directing members to information booths, lost and found. Maintaining crowd control of members and line control. Monitoring media equipment during showings of films and transporting media. Maintaining detailed accounts of inven...

    • Technical Services Assistant
      • May 2016 - May 2017

      End-processing produces including date stickers, typing spine labels up to hundred print materials per daily shift. Discarding outdated and withdrawn books/journals from the library. Maintaining and organizing paper copies of invoices of purchased and requested items for the library.

    • Circulation Assistant
      • May 2014 - May 2017

      Directing patrons to portions of the library’s collection. Discharging and returning materials through the library’s system.Aiding patron’s in-person and over the phone, and referring patrons to librarians for further assistance if need be. Updating loose-leaf serials Opening and closing duties.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Technology Assistant
      • Jun 2013 - Aug 2015

      Physically and electrically processed and maintained admission documents in qualities of thirty or more documents per day. Facilitated outgoing main campaigns of up to 30,000 including marketing material and students’ admission decisionnotification. Provided all prospective students with general and program specific information regarding application process.

    • Student Ambassador
      • Feb 2011 - Jun 2013

      Provided general administrative assistance to admission staff including but not limited to, directing calls, answering general information questions, informing students the status of their application in PeopleSoft, adding documents to ImageNow for easy access of admission staff. Updated applicant admission files. Maintained admission office marketing collateral inventory.

    • Voluntary
      • Mar 2008 - May 2008

      Discharged and returned materials through the library’s system. Aided the Enoch Pratt Free Library in the production of the prize packages for the Summer Reading Program. Catalogue and sort books and other print and non-print materials according to procedure, and return them to shelves, files, o...

Education

  • 2017 - 2019
    University of Maryland College Park
  • 2014 - 2017
    University of Baltimore
  • 2010 - 2014
    University of Baltimore
  • 2006 - 2010
    Baltimore City College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Higher Education”

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