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Bio

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Lauren M. is a seasoned event and customer service professional with 29 years of experience in event planning, management, and customer service. She has worked in various roles, including event coordinator, general manager, and customer service manager, and has expertise in event management, organizational development, and procedure creation. Lauren has owned her own businesses, including The Resume Service and LM Office Services, and has a strong background in customer service and online marketing.

Experience

    • Owner
      • Jan 2023 - Present

      Providing responsible, reliable and dependable virtual office services. Outsourcing your office and administrative tasks to LM Office Services can assist your business in becoming more effective and get it running more efficiently. Focus on the essential aspects of running your business and let ...

    • Owner
      • 1995 - Present

      Design and create resumes

  • DeeJay's Event Rentals LLC
    • Raleigh-Durham, North Carolina Area
    • General Manager
      • Jan 2007 - Jan 2023
      • Raleigh-Durham, North Carolina Area

      Operate all facets of Customer Interaction; including Customer Service, Order Processing, Showroom Sales & Marketing, Inventory Control & Management, Staffing, Social Media and Website presence. Establish procedures to facilitate workflow, improve efficiency, increase sales and streamli...

  • Stay at Home Mom
    • New Jersey, Raleigh
    • CEO
      • 1998 - 2007
      • New Jersey, Raleigh
  • Crookhorn Davis
    • Shelton, CT
    • Customer Service Manager
      • 1993 - 1995
      • Shelton, CT

      Manage all customer service and related functions· Amend existing and implement new procedures to improve departmental efficiency andeffectively handle special instructions, returns, refusals, price/picking errors, chargebacks,order fulfillment, etc.· Provide specialized services to over 15% of t...

  • B.D. Baggies
    • Greater New York City Area
    • Customer Service Manager
      • 1990 - 1993
      • Greater New York City Area

      Review, evaluate, improve and manage all related systems and procedures; order editing,allocations, inventory control, production follow up, closeouts, chargebacks, returns, refusals,credit, warehouse, MIS and QC communicationsDevelop projections for monthly shipping budget and quarterly financia...

  • Nautica
    • Greater New York City Area
    • Customer Service/Office Manager
      • 1984 - 1990
      • Greater New York City Area

      Administer and supervise general office, customer service and sales support functions· Formulate and establish all customer service and office procedures for Men's and Ladies'Divisions· Hire, train and manage customer service and general office staff

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Events Services”

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