Experience

Partners in Design

• United Kingdom
• Design Services
• 1 - 100 Employee

• Assistant Interior Designer

  • Sep 2021 - Present



Global Love by Laula

• Founder

  • 2016 - Present



Custom World Fitted Furniture

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Lead Sales Designer

  • Aug 2017 - Jun 2021

• Designer Sales Specialist

  • Aug 2017 - Jun 2021

  My role as Lead Designer includes, but is not limited to, *managing a team of designers to hit monthly KPI's and sales targets* meeting with clients and designing and selling bespoke furniture tailored to their exacting specifications* updating our social media platforms on a regular basis*ensuring that our excellent customer service record is upheld



Laura Ashley

• United Kingdom
• Retail
• 500 - 600 Employee

• Assistant Manager

  • Oct 2015 - Jul 2016

  Shop Floor and Training-Lead and manage a team to successfully achieve store KPIs and exceed targets. -Ensure that all members of staff are fully trained and aware of what their roles within the business are. -Make sure staff understand our targets and figures so that they can drive up their own personal UPT and ATV helping put the store at the top of the region each week. -Doing regular training on visuals so that the shop is always to launch standards-Following guidelines on visuals for the store each week maintaining launch standards so that there is consistency and continuity of the brand in store-Achieve 80% or higher on mystery shops and ensure that all staff are aware of the criteria.Sales-Drive sales in MasterCard, leading by example and beating LY figures.-Drive sales in Fashion and Home growing our customer base with new customers becoming loyal Laura Ashley customers. Back Office and Stock Control-Ensure that the shop achieves a GREEN score for six monthly audits.-Carry out payroll each week-Cash up each day-Perpetual Inventory stock take is carried out each week to ensure correct replenishment and reduce stock loss figures



Audley Travel

• United Kingdom
• Travel Arrangements
• 500 - 600 Employee

• North American Sales Specialist

  • Jul 2016 - 2016



Hobbs Ltd

• United Kingdom
• 1 - 100 Employee

• Team Supervisor

  • Dec 2014 - Jun 2015

  Team leader at Hobbs first ever pop up shop. Role includes training new staff, cashing up, running the day as the only member of management, making sure the store is presented in the best way possible for our customers, talking to our local lady and gaining valuable customer feedback, making sure we reach our ATV and conversion targets.• Managed a team in the flagship store and in unique first ever pop up• Trained team to drive the stores KPIs by introducing new training sessions each week• CRM ambassador inspiring team to build rapport with customers to boost ATV and UPT



Enterprise Rent-A-Car

• United States
• Real Estate

• Management and Sales Assistant

  • Aug 2013 - Aug 2014

  Undertaking a one year internship at Enterprise Rent A Car Undertaking a one year internship at Enterprise Rent A Car



New Look

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Sep 2008 - Jul 2013

  • Interacting with customers to make a sale• Acting as a personal shopper to individual customers• Responsible for keeping shop floor and fitting room tidy and presentable• Being vigilant for shoplifters and reporting suspicious behaviour • Interacting with customers to make a sale• Acting as a personal shopper to individual customers• Responsible for keeping shop floor and fitting room tidy and presentable• Being vigilant for shoplifters and reporting suspicious behaviour