Experience

Charlotte Family Housing

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Data Manager

  • Jun 2019 - Present

• Development Support Specialist

  • Jun 2017 - Present


IBM
• IT Services and IT Consulting
• 1 - 100 Employee
• Application Development Manager

  • Jan 1985 - Feb 1999


IBM Charlotte

• Software Development Manager

  • Aug 1994 - May 1995

  Managed customer focused development group for ProductManager. Responsible for projects from initial contract discussions through code delivery and support. Solely responsible for managing a software release including content definition, programming, testing, information development, and all related announcement publications. Managed customer focused development group for ProductManager. Responsible for projects from initial contract discussions through code delivery and support. Solely responsible for managing a software release including content definition, programming, testing, information development, and all related announcement publications.



IBM Atlanta

• Staff Assistant to Product Manager

  • Aug 1992 - Jun 1994

  Assisted with personnel issues, communications, and input to executives. Provided interface to other organizations and customers, and lead special projects. Service and Support Team Leader 2/91 - 8/92 IBM Atlanta. - Developed, documented and implemented support process for ProductManager product and provided support for Early Install customers. These efforts and achievements were recognized in an IBM Division Award. In addition to support activities, education was provided to train team members, customers, and other programmers to customize the product and write applications. Show less

• Development Team Leader

  • Jan 1988 - Feb 1991

  Responsible for overall coordination of Administrative Services component of ProductManager, including prototype and design of Security and User Maintenance. Trained a team of programmers, then led them through code, unit test, and function test of those components. Facilities Information System Programmer 1/85 - 1/88 IBM Charlotte. - Customized CADAM and integrated it with ISPF dialogs to provide a total information management system for Facilities Engineers. Was responsible for all research, development, testing, installation, user training, maintenance, and updates to the system. Summer Internships (1983 and 1984) – Optimized pen-plotter input to increase plotting speed of complex graphic drawings. Responsible for performing all research, development and testing. Also wrote system security checks for CADAM groups and coded data integrity verification for an extensive purchasing and inventory system. Show less