Experience

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  prozessraum AG

  • Switzerland
  • Business Consulting and Services
  • 1 - 100 Employee

  • CEO & Founder / Transformation Lead / Operational Excellence Expert / Black Belt

    • Jul 2013 - Present

    #gernperDuprozessraum offers services in following disciplines- Operational Excellence- Lean Transformation- Sustainable improvement of process- and team performance- Introducing and implementation of continuous improvement processes- Build agile teams and organizations- Organizational development with Change Management approach (PROSCI /ADKAR)- Coaching and development of employees, managers and project managers

  • Senior Berater

    • Jul 2013 - Present

    - Introduction of Operational Excellence in several industries- Implementation of sustainable Continuous Improvement Process- Building and coaching of high performing and agile (online) teams- Leading Lean Transformation projects using McKinsey's 5-Lenses approach in German, French, Italian and English- Coaching and development of Senior-Managers, Project Leaders and Change Agents- Standardization and optimization of processes across international locations- Creation of customized workshops- Analysis of existing processes related to digitalization and automatization capability- Create resource- and capacity management tools to manage costs- Business analysis to eliminate MUDA / waste

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  AKAD Business

  • Zürich und Umgebung, Schweiz

  • Teacher for process and project management in banking & finance and insur...

    • May 2014 - Jul 2015
    • Zürich und Umgebung, Schweiz
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  SIX Financial Information

  • Zürich und Umgebung, Schweiz

  • Head Data Change Management / Director

    • Apr 2012 - Nov 2013
    • Zürich und Umgebung, Schweiz

    - Organizational development - OpEx Operational Excellence - along the “Lean 5 lenses/dimensions” - Leadership, coaching and development of more than 50 employees worldwide in a matrix organization (business analysts, change managers, project managers, data architects and portfolio managers) - Co...

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  Credit Suisse

  • Switzerland
  • Banking
  • 700 & Above Employee

  • Head Continuous Improvement - Change Architect, Black Belt

    • Jan 2011 - Mar 2012

    - Overall responsibility (design, implementation and management) of the initiative in payment services and the establishment of Continuous Improvement through Lean Transformation in EMEA - Organizational development - OpEx Operational Excellence - along the “5 dimensions / Lean 5 Lenses”- Leadership, coaching, mentoring and methodological support of 61 employees in a matrix organization - More than 25% cost savings in 12 month through efficiency increase of core processes in various departments - Promote and lead a cultural change initiative for more than 700 employees

  • Senior Business Project Manager - Change Leader, Black Belt

    • Jul 2008 - Dec 2010

    - Organizational development - OpEx Operational Excellence- Leadership of Lean transformation projects along the “5 dimension - Lean 5 Lenses” approach - Business Analysis and Business Process Management - Coaching of senior leaders and implementation of a feed-back culture at all levels - Creation of a controlling concept for the measurement of efficiency in the projected areas - Lead several workshops to increase project efficiency, sim-plify and standardize processes, and enhance quality as-surance. - Standardization of internal company processes (Neue Aargauer Bank and Credit Suisse) - Centralization and outsourcing of processes

  • Specialist / Team Head / Business Project Manager

    • Jun 2004 - Jun 2008

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  AXA

  • Customer Service Supervisor

    • Jan 2000 - May 2004

  • Travel Insurance Manager - Service Center

    • Jan 1998 - Dec 1999

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  AlloPro (Schweiz) AG

  • Winterthur und Umgebung, Schweiz

  • Sales Administration Manager

    • Apr 1996 - Dec 1997
    • Winterthur und Umgebung, Schweiz
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  Vetropack

  • Bülach

  • Sales Administration Manager

    • Aug 1995 - Feb 1996
    • Bülach