Experience

• 

  Streamline Studios

  • Malaysia
  • Computer Games
  • 100 - 200 Employee

  • Director of Studio Operations

    • Sep 2022 - Dec 2023

    - Lead a cross functional team consisting of IT, HR, Ops, Finance, Marketing, and Legal professionals based in Malaysia. -Proactively identifies issues that can affect the operations of the studio, propose and implement solutions. -Plan, establish, and monitor initiatives to improve operational efficiency and excellence with the goal to make Streamline Studios a world-class development studio and preferred place to work. -Manage changing priorities and implement plans (staffing, space planning etc.) to meet business and project needs. When appropriate, establish and maintain governmental compliance local, state and federal level of permits, accounting, filings and all other aspects related to opening and running office locations in Malaysia. -Developing and maintaining a company culture that is progressive, open-minded, personal growth-focused, and non-prejudiced. -Act as a back up to the Managing Director in case of absence. -Take ownership of the appropriate culturalization to international recruitment and marketing assets, event coordination, and local PR activity. -Conduct benefit analysis to find the best competitive offer for employees and employers. -Assist and mentor leads and project managers in evaluating the performance of staff members and dispensing disciplinary action where necessary. -Support professional growth initiatives through competence-sharing platforms and leadership programs.-Use feedback, metrics, and retrospectives to drive studio improvements and plan future initiatives for the studio.-The timely presentation and signature of national and state taxes and other filings are required.- Managing Projects as main PIC, a bridge between account manager, client, and project management.- Taking responsibility for leading the QA and localization team.

  • Head Of Human Resources

    • Jun 2021 - Oct 2022

    - Lead a team of HR professionals based currently in Malaysia and United States, and help the team achieve high operational excellence.• Responsible for all people process including talent acquisition, employee relations, performance management, compensation, benefits, and talent development.• Develop HR strategies to align with business needs.• Work with the leadership team to develop a compensation philosophy and strategy.• Drive and manage the salary planning process.• Develop and optimize the implementation and administration of policies and programs in the various HR areas, as needed.• Act as an effective, trusted, and credible coach and advisor to people at all levels within the organization.• Implement and utilize HR metrics to measure performance.• Gain an understanding of the competitive talent landscape in the video game industry and develop a strategy for attracting and recruiting top talent.• Manage organizational change initiatives to champion and enhance the culture, talent acquisition, engagement, and retention.• Develop and optimize management and talent development programs, and work with management and leadership in their professional development.• Serve as a point of escalation for all performance issues or employee grievances.• Ensure company compliance with country, state, and federal laws.• Establish human resources objectives in accordance with organizational goals, country, federal, state, and local legal requirements.• Implement human resources strategies through department accountabilities for (not limited to) talent acquisition, compensation and benefits, training and development, and employee retention.• Counsel the management of different departments by providing advice on managing employees and cultivating the ideal culture.• Discipline and handle termination of employees as per the organization’s policies.• Prepare and report the progress of the HR department to relevant stakeholders.

  • Human Resource Manager

    • Oct 2018 - Jun 2021

    - Develop and administers various Human Resources plans and procedures for all company staff. - Plans, organizes, and controls all activities of the HR Department.- Manages a team of individuals that execute the HR function: employee and industrial relations, compensation and benefits, internal communications, learning, and development, administration, recruitment, and relocation services for ex-pats hire. - Works with key stakeholders across multiple business functions to ensure that employee relations are unkempt, and all employee initiatives handled efficiently and effectively.- Develops, recommends, and implements staff policies and procedures; prepares and maintains the handbook on policies and procedures; performs benefits administration to include claims resolution, change reporting, annual re-evaluation of policies for cost-effectiveness, and internal communication. - Oversees recruitment efforts and work with department heads and managers to screen and interview candidates; oversees new employee orientations; monitors the career-path program and employee relation counseling; overseas exit interview. - Makes recommendations to the Executive team for improvement of the organization's policies, procedures, and practices on employee matters.- Supervises the HR team. - Communicate changes in the organization's staff policies and procedures and ensures that proper compliance is followed.- Knowledgeable in payroll, ATS and HR system.

  • Operations Manager

    • Jan 2017 - Oct 2018

    • Managing, coordinating and facilitating multiple day-to-day operational tasks with the rest of the operations department. This includes but not limited to:o Manage and facilitate the expat hires relocation and temp housing.o Facilitate office relocations and renovations.o Manage office space, facilities, equipment, supplies and the maintenance of it.o Keeping track of invoices, Purchase Orders, Bills, etc and work closely with Finance to ensure that they are paid on time.o Overseeing the security of the office via reinforcing the visitor's policy, monitoring security cameras, tracking of staff access cards and other means of ensuring the safety of the staff and the studios assets.o Assist and coordinate company events.• Process improvemento Monitoring and analysing the current process to check its effectiveness and working out a strategy for improving if necessary.o Analysing statistics, reading and writing reports and presenting findings to stakeholders and hirer management.• People developmento Identify and recommend areas of growth for each member of the operations team to the Head of Operations.o Training and supervising new operations employees and tracking and measuring their performance.o Facilitate skill development opportunities for the operations teams.o Expand operations teams by reviewing and interviewing new applicants

  • Operations Associate

    • Jun 2016 - Dec 2016

    Being in charge of office opening and closingManage the office facilities and the maintenance thereof.Being in charge of supervise and maintain security badges, keys and access to company-wide assets.Preparing time tardiness report and track on BambooHRHandling the inventory of office supplies and restocking them when necessary.Supervise and coordinate with external contractors for maintenance and company eventsOrganizing, coordinating and facilitating company events or activities (e.g.: visitors, playtest games night)Coordinate office relocation, renovation, and moves.Manage petty cash and invoices for the People Hub department and coordinate with Finance.Planning and maintaining the office decorationsMaintain inventory of company assets through asset tagging.Monitor CCTV for unauthorized guest and unusual activitiesCreate and enforce the Operations SOPsOverseeing a full spectrum of recruitment including sourcing, screening and interviewing talentsManaging and facilitating the expatriate hires relocation and temporary housingHandling onboarding process and studio visits (e.g.: Orientation, new hire kit, studio tour, new hire photo ID).Work closely with People Hub teamPerforms miscellaneous job-related duties as assigned

  • Operations Assistant

    • Aug 2015 - Jun 2016

    Being in charge of office opening and closingManage the office facilities and the maintenance thereof.Being in charge of supervise and maintain security badges, keys and access to company-wide assets.Preparing time tardiness report and track on BambooHRHandling the inventory of office supplies and restocking them when necessary.Supervise and coordinate with external contractors for maintenance and company eventsOrganizing, coordinating and facilitating company events or activities (e.g.: visitors, playtest games night)Coordinate office relocation, renovation, and moves.Manage petty cash and invoices for the People Hub department and coordinate with Finance.Planning and maintaining the office decorationsMaintain inventory of company assets through asset tagging.Monitor CCTV for unauthorized guest and unusual activitiesCreate and enforce the Operations SOPsOverseeing a full spectrum of recruitment including sourcing, screening and interviewing talentsManaging and facilitating the expatriate hires relocation and temporary housingHandling onboarding process and studio visits (e.g.: Orientation, new hire kit, studio tour, new hire photo ID).Work closely with People Hub teamPerforms miscellaneous job-related duties as assigned

• 

  Aeon Credit Services (M) Sdn Bhd

  • Menara Olympia

  • Management Information System, Reporting & Analysis officer

    • Jan 2014 - Aug 2015
    • Menara Olympia

    a) Generate and distribute management reports in accurate and timely manner.b) Perform data analysis for generating reports on periodic basis.c) Provide strong reporting and analytical information support to management team.d) Generate both periodic and ad hoc reports as needed.e) Ensure timely r...