Experience

GLOBAL SCREENING SERVICES (BANGALORE) PRIVATE LIMITED

• India
• Security and Investigations
• 1 - 100 Employee

• Verification Executive

  • Apr 2019 - Present

  BGV - Background verification executive BGV - Background verification executive



JMR Solutions pvt Ltd

• Senior Customer Support Executive

  • Jun 2010 - Mar 2014

  Providing online technical support to Customers. Taking care of service calls and assigning tasks to engineers/technicians for smooth execution of the project. Co-ordination between engineers and the customers to ensure the service calls are attended within SLA. Collection of Annual Maintenance Contract (AMC). Maintaining proper coordination between the client and the engineers / technicians for smooth execution of the project. Coordinating between marketing team and support staffs.



Kotak Securities

• India
• Capital Markets
• 700 & Above Employee

• Client Servicing

  • Apr 2006 - Apr 2009

  Client debit on everyday basis and update HO with prompt remarks. Pledging of shares, De-materialization of physical share certificates to electronic formats and other depository relations operations. Requesting for client’s credit payout cheque’s with HO and timely deposit in client’s account or handover to client’s safely. Follow-up for delivery instructions before payin dates and timely execution. Co-coordinating with BACK OFFICE on client’s issues such as margin availability and risk engaged. Preparing cash and derivative statements as per clients required format for filling returns and for audit purpose. Providing clients the day-to-day statements such as Debtor Control, Derivative Net position, stock on hand as on date. Follow-up with HO for reactivation of client code in case of deactivation. Preparing Monthly profit & loss statements for major clients according to client’s format. Ensure proper service for software provided to clients such as ODIN, net access and so on. Ensure quality closure of all operational issues after co-ordination with the Relationship Managers. Regularly co-ordinate with Relationship Managers and dealers on solving queries. Educating clients and Relationship Managers on latest updates and changes in account opening process as well as operational issues by NSDL / SEBI Circulars. Ensure quality and timely closure of all queries raised by clients as per the defined turnaround times.



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• NIIT Trainee

  • Apr 2005 - Mar 2006

  Handling day to day documents processing, Identifying documents, sign verifying the authorized signatorys signature on the documents, sending hands-off to DPC (E-serve International Ltd) for scanning doc such as Domestic Loan requests, Foreign Inward Remittances, Export Bills and Imports documents. Maintenance of documents as per respective category for immediate requirements of the same. Co-ordination with DPC to ensure proper maintenance of the documents during the course of scanning and receiving hands-off back. Export Dispatches Separating Bank set and customer set and courier the same to overseas thru international courier to overseas banks. Updating database of all documents been dispatched. Preparing Import Doc release sets and issues the authorized documents to the clients for releasing their goods from cargo as per the standing instructions given by the customers. Preparing necessary documents for issuing Delivery Order to clients. Separating Local Bill Discounting and sending the original bill of exchange to customers as per the standing instructions. Filling monthly ECB-2 returns to RBI of all the clients who come under external borrowings. Separating annexure A and annexure B, and making sets and sending to Income Tax department fortnightly.